Last Updated
Overview
TruAsset is a cloud-based platform for healthcare facilities, centralizing work orders, inventory, and compliance tracking to manage critical medical assets. While standardizing all data fields during initial implementation can be resource-intensive, the system’s unified approach enhances asset utilization, streamlines maintenance workflows, and improves operational efficiency across healthcare operations.
Overall Rating
Based on 6 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
TruAsset Specifications
- Work Order Management
- Maintenance Logs
- Purchasing
- Incident Management
What Is TruAsset?
TruAsset is a computerized maintenance management system (CMMS) designed for healthcare facilities and independent service organizations. It centralizes and streamlines all service operations, including work order scheduling, asset management, purchase order tracking, and compliance documentation. The platform is accessible on computers, tablets, and smartphones and offers extensive customization to fit complex operational workflows. Its flexibility ensures it can adapt to the unique maintenance needs of healthcare environments, supporting efficient and compliant facility management.
TruAsset Pricing
TruAsset pricing is customized and based on user needs and requirements.
TruAsset Integrations
TruAsset integrates with the following software:
- QuickBooks Online
- Centrak
- Asimily Insight
- Pronk Technologies
- Paloalto Networks ZingBox
- Fluke oneQA
- oneSource
Who Is TruAsset For?
TruAsset is ideal for professionals in the following sectors:
- Independent service organizations (ISOs)
- Healthcare maintenance
- Clinical engineering
- Environmental services (EVS)
- Facilities management
Is TruAsset Right For You?
TruAsset EAM software is an ideal fit if your organization prioritizes the accurate tracking of complex medical device lifecycles and strict regulatory compliance. The platform provides a mobile, cloud-based solution that centralizes data, which is essential for multi-site operations and regulatory audits. Furthermore, the specialized integrations with security platforms like Asimily and testing devices help reduce risk and improve safety.
Still not sure about TruAsset? Contact our support team at (661) 384-7070 for further guidance.
TruAsset Features
Online Purchase Order System
TruAsset features centralized invoice and purchase order (PO) tracking, giving maintenance teams a clear picture of project expenses. It includes a built-in approval process and enables linking invoices to POs and work orders for streamlined expense tracking.
Work Order Scheduling Software
This system allows organizations to seamlessly create, manage, and schedule work orders, whether they are automated preventive tasks or service requests. It includes customizable procedures, flags of work orders that are awaiting parts, and links assets or purchase orders directly to the task for compliance.
Request Management System
It streamlines the service request workflow by enabling customization of request fields and defining multi-stage ticket processing. It tracks guaranteed response times, sends automated notifications to all relevant parties, and automatically generates work orders from incoming requests.
Hospital Facility Management
This functionality is designed to manage the demands of dozens of healthcare departments and locations, providing separate tracking for Clinical Engineering, Maintenance, and EVS teams. It supports the complex process of managing critical biomedical and environmental service activities in a simplified, compliant manner.
Field Service Report Software
This tool is optimized for field technicians, particularly those in Independent Service Organizations. It enables comprehensive reporting of services completed, capturing details like procedures, parts used, and labor time. Reports can be finalized with eSignatures and used as billing reports.
Parts Inventory Management
This system manages spare parts and materials across multiple locations. It ensures critical parts are available when needed, automates inventory updates upon PO fulfillment, and provides complete visibility into stock levels and usage across work orders.
Pros And Cons of TruAsset
Pros
Built for the specialized needs of the healthcare maintenance sector
Strong customer support and responsive assistance is available when needed
Effective notification system for overdue tests and required surveillance exams
Cons
Requires custom development and support for complex report creation needs
Some clinical customization promises are not delivered post-implementation
TruAsset Reviews
Total 6 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Kimberly B.
Hospital & Health Care, N/A employees
“reliable real-time and simple to use
Pros
The real-time performance has been excellent for me and the platform feels easy to understand from the beginning. I also appreciate the customization options because they let us adjust the system to fit our workflow. The technical support team has also been very responsive and helpful whenever needed.
Cons
For the way our team operates, the PO's and calendar module don't really match our workflow at the moment, although they are actively working on improvements. Also, custom reporting still has to be requested for now instead of being handled directly within the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony P.
Hospital & Health Care, N/A employees
“Versatile reporting and simple workflow
Pros
One thing that matters a lot to me is how reliable and accurate the reporting is. Having dependable information and proof to share is extremely important in our work. I also find the system simple to use and the workflow feels natural enough that there's very little guesswork involved. That made adoption much easier for our teams. A major reason we implemented it was because it allowed people across our institution to submit requests directly through the platform.
Cons
At this point, we do not really have a true list of cons. Any minor concerns that came up were discussed with support and handled for us very quickly. Most of them were not serious problems, just small preferences for minor tweaks in how our records and proof were presented, along with setup and configuration adjustments that would better match the way we work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gregory D.
Hospital & Health Care, N/A employees
“powerful web-based flexibility
Pros
This web-based platform is both powerful and flexible in my experience. I like that it doesn't require licenses and can scale across unlimited users in the organization. Since it's internet-based, I can access it from anywhere and the interface is quick to learn.
Cons
It's very capable overall but the visual design could be more polished.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does TruAsset have a mobile app?
No, TruAsset does not offer a mobile app.
What language does TruAsset support?
Based on its market focus in North America, TruAsset EAM primarily supports English.
What other apps does TruAsset integrate with?
TruAsset integrates with QuickBooks Online, Centrak, Asimily, Pronk Technologies, Paloalto Networks ZingBox, Fluke oneQA, and oneSourc.
What level of support does TruAsset offer?
TruAsset software provides dedicated customer support and technical assistance, which users praise for being both knowledgeable about the application and the underlying business processes.
Does TruAsset offer an API?
TruAsset does not offer an API.
What types of pricing plans does TruAsset offer?
TruAsset pricing is customized based on user needs and requirements. Contact us to get a TruAsset cost quote.
Who are the typical users of TruAsset?
TruAsset is ideal for professionals in independent service organizations (ISOs), healthcare maintenance, clinical engineering, environmental services (EVS), and facilities management.