Quickbooks Online
Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Quickbooks Online Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
Quickbooks Online Features
Estimates And Quote Conversion
Users can create estimates and turn them into invoices once a customer approves the work, carrying the original line items forward without retyping them. Because both documents stay tied to the same customer record, quoted work remains connected to the final bill. From the initial estimate through payment, businesses can therefore keep the transaction history in one place.
Expense And Receipt Management
QuickBooks Online connects with bank accounts, credit cards, PayPal, and Square to import and categorize transactions based on business rules. For expenses paid elsewhere, the mobile app can capture a receipt photo and match it to an existing transaction or record it as new. From there, billable expenses can be attached to client invoices, so reimbursable costs stay connected.
Automatic Mileage Tracking
The mobile app records trips as they happen, so users do not have to reconstruct business mileage from memory later. After each trip, users can mark it as business or personal, with totals added to deduction records. Because mileage data sits alongside receipts and bank transactions in QuickBooks Online, supporting records stay together when tax time arrives.
Payroll And Direct Deposit
Businesses can run payroll through direct deposit, with same-day deposit available on eligible plans, and manage benefits such as health insurance and retirement through built-in partners. At the same time, payroll taxes are calculated automatically, and QuickBooks files federal and state forms such as 941s and W-2s. Its payroll tax accuracy guarantee also covers penalties caused by filing errors.
Tax Preparation And Deduction Tracking
QuickBooks Online categorizes expenses as they are recorded, so users do not have to sort through transactions again at tax time. Beyond expense tracking, Sales Tax AI checks for discrepancies before filing, while Business Tax AI identifies potential savings opportunities during the year. Payroll tax filing adds coverage for employment-related obligations, bringing several tax tasks into one system.
Financial Reporting And Cash Flow Visibility
QuickBooks Online provides profit and loss statements, accounts receivable and payable reports, and a built-in cash flow statement for a current view of business finances. These reports can then be shared directly with an accountant, so both sides work from the same figures. For more detail, higher-tier plans add dashboards that track KPIs by class, location, or project.
Intuit Intelligence
Intuit Intelligence brings several AI tools into the accounting system. AI Chat answers questions using business data, Accounting AI helps clean up the books, and Payments AI drafts reminders based on customer history. Beyond these tasks, Project Management AI can create projects and assign costs, while Finance AI surfaces insights over time. Because these tools use existing records, their guidance reflects actual business activity.
Pros And Cons of Quickbooks Online
Pros
Accessible bookkeeping from wherever users are working
Period comparisons make financial analysis easier
Reclassification tools help keep accounting records accurate
Cons
Auto-categorization may mislabel bank transactions
Large files might block mobile company-file access
Quickbooks Online Reviews
Total 1487 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars28%
3
Stars9%
2
Stars2%
1
Stars5%
Share your experience
Construction, 1-10 employees
Less than a year
“amazing for site customization”
Pros
The financial reporting is a real plus for any business. On top of that the software is easy to navigate and use.
Cons
The part I liked least was the pricing. Also it offered more depth than I actually needed for my particular business.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Non-Profit Organization Management, 51-100 employees
Less than a year
“Helpful visual tools for small businesses”
Pros
This tool is really easy to get started with, simple to use day to day and excellent for financial reporting. Whenever we've run into any major problem, the support team has always been able to resolve it for us.
Cons
One thing that can be frustrating at times is how frequently updates roll out and how often things get changed. I understand they're trying to improve the product but some of those bigger updates can take time to adjust to and relearn.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Accounting, 11-50 employees
Less than a year
“Easy website edits and quick management”
Pros
Keeping my books is a lot less stressful with it. It links to my bank accounts, pulls in transactions automatically and sorts them into categories which saves me a ton of time compared to doing everything by hand. The invoicing tools look professional and give enough customization options, plus clients can pay right from the invoice itself. The mobile app is useful as well since I can stay on top of my finances from anywhere. Also it works nicely with many of the other tools I already rely on.
Cons
Well there really isn't a lot to complain about. The subscription price has been creeping up over time which is frustrating. Every now and then the bank connection drops and needs to be linked again. It can also take a while to get comfortable with if you don't already know accounting terminology. Customer support seems inconsistent depending on when you contact them but overall the software still does its job well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
What other apps does Quickbooks Online integrate with?
QuickBooks Online integrates with Shopify, PayPal, Stripe, Square, and SOS Inventory and many others.
Does Quickbooks Online offer an API?
Yes. QuickBooks Online provides REST APIs through the Intuit Developer platform for building and connecting apps.
What language does Quickbooks Online support?
QuickBooks Online is available in English, Spanish, French, Italian, Chinese, Arabic, Thai, Portuguese, German, Japanese, and Korean.
Does Quickbooks Online have a mobile app?
Yes. QuickBooks offers mobile apps for iOS and Android.
Who are the typical users of Quickbooks Online?
QuickBooks Online features are used by various organizations across industries and sectors including construction, retail, restaurants, professional services, nonprofits, hospitality, and e-commerce.
What types of pricing plans does Quickbooks Online offer?
Pricing starts at $38/month for Simple Start, $75/month for Essentials, $115/month for Plus, and $275/month for Advanced. Contact us for custom QuickBooks Online cost based on your requirements.
What level of support does Quickbooks Online offer?
Support is available via knowledge base, and phone.