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Key Takeaways
Generated from the text of customer reviews
Our Verdict
Quickbooks Online Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
Quickbooks Online Features
Estimates And Quote Conversion
Users can create estimates and turn them into invoices once a customer approves the work, carrying the original line items forward without retyping them. Because both documents stay tied to the same customer record, quoted work remains connected to the final bill. From the initial estimate through payment, businesses can therefore keep the transaction history in one place.
Expense And Receipt Management
QuickBooks Online connects with bank accounts, credit cards, PayPal, and Square to import and categorize transactions based on business rules. For expenses paid elsewhere, the mobile app can capture a receipt photo and match it to an existing transaction or record it as new. From there, billable expenses can be attached to client invoices, so reimbursable costs stay connected.
Automatic Mileage Tracking
The mobile app records trips as they happen, so users do not have to reconstruct business mileage from memory later. After each trip, users can mark it as business or personal, with totals added to deduction records. Because mileage data sits alongside receipts and bank transactions in QuickBooks Online, supporting records stay together when tax time arrives.
Payroll And Direct Deposit
Businesses can run payroll through direct deposit, with same-day deposit available on eligible plans, and manage benefits such as health insurance and retirement through built-in partners. At the same time, payroll taxes are calculated automatically, and QuickBooks files federal and state forms such as 941s and W-2s. Its payroll tax accuracy guarantee also covers penalties caused by filing errors.
Tax Preparation And Deduction Tracking
QuickBooks Online categorizes expenses as they are recorded, so users do not have to sort through transactions again at tax time. Beyond expense tracking, Sales Tax AI checks for discrepancies before filing, while Business Tax AI identifies potential savings opportunities during the year. Payroll tax filing adds coverage for employment-related obligations, bringing several tax tasks into one system.
Financial Reporting And Cash Flow Visibility
QuickBooks Online provides profit and loss statements, accounts receivable and payable reports, and a built-in cash flow statement for a current view of business finances. These reports can then be shared directly with an accountant, so both sides work from the same figures. For more detail, higher-tier plans add dashboards that track KPIs by class, location, or project.
Intuit Intelligence
Intuit Intelligence brings several AI tools into the accounting system. AI Chat answers questions using business data, Accounting AI helps clean up the books, and Payments AI drafts reminders based on customer history. Beyond these tasks, Project Management AI can create projects and assign costs, while Finance AI surfaces insights over time. Because these tools use existing records, their guidance reflects actual business activity.
Pros And Cons of Quickbooks Online
Pros
Accessible bookkeeping from wherever users are working
Period comparisons make financial analysis easier
Reclassification tools help keep accounting records accurate
Cons
Auto-categorization may mislabel bank transactions
Large files might block mobile company-file access
Quickbooks Online Reviews
Total 1406 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars28%
3
Stars8%
2
Stars2%
1
Stars5%
Share your experience
Rebecca R.
Law Practice, N/A employees
“simple to print checks”
Pros
Writing and printing checks is very simple and the online version has been really convenient for working back and forth between our office and accountant.
Cons
I still prefer the look and feel of the desktop version. The layout in QuickBooks Online doesn't feel quite as user-friendly to navigate.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Eddie U.
Management Consulting, N/A employees
“Nonexistent support”
Pros
Can't find any positives to mention here, it's been a bad experience and support is basically nonexistent. I spent an hour on the phone only to realize the call was really about trying to upsell me. Overall, just bad.
Cons
It's not affordable for small businesses anymore. If you have the desktop version, they push you into switching and the cost is just too high.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Jeffrey W.
Construction, N/A employees
“Keeps our business organized”
Pros
Creating invoices, pulling in bank feeds, tracking expenses and generating accurate financial reports all work really well. It keeps our business organized and saves us a lot of time.
Cons
The integration with Jobber could definitely be better. The sync isn't always reliable so we end up spending too much time manually fixing and matching information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What other apps does Quickbooks Online integrate with?
QuickBooks Online integrates with Shopify, PayPal, Stripe, Square, and SOS Inventory and many others.
Does Quickbooks Online offer an API?
Yes. QuickBooks Online provides REST APIs through the Intuit Developer platform for building and connecting apps.
What language does Quickbooks Online support?
QuickBooks Online is available in English, Spanish, French, Italian, Chinese, Arabic, Thai, Portuguese, German, Japanese, and Korean.
Does Quickbooks Online have a mobile app?
Yes. QuickBooks offers mobile apps for iOS and Android.
Who are the typical users of Quickbooks Online?
QuickBooks Online features are used by various organizations across industries and sectors including construction, retail, restaurants, professional services, nonprofits, hospitality, and e-commerce.
What types of pricing plans does Quickbooks Online offer?
Pricing starts at $38/month for Simple Start, $75/month for Essentials, $115/month for Plus, and $275/month for Advanced. Contact us for custom QuickBooks Online cost based on your requirements.
What level of support does Quickbooks Online offer?
Support is available via knowledge base, and phone.