Total 503 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

38%

3

Stars

5%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SJ
Spencer J.

Small Business, 1-10 employees

4.0

“saves so much time”

Pros

My manager assigns tasks or I can request them, get approval and just focus on completing the work. No endless email chains or paperwork to deal with which saves so much time.

Cons

Sometimes the app crashes and I lose everything I've written, then it fills in "None" in all the boxes which is really frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

“Quick WOs via mobile app”

Pros

The mobile app makes adding work orders fast and convenient.

Cons

The CSV export and import feature can be unreliable. I've worked with CSV files plenty of times before but these don't seem to function correctly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

“easy documentation”

Pros

Being able to attach photos through the mobile app is great. It makes documenting things so much easier when I'm on the go.

Cons

The recurring tasks feature is frustrating since they appear multiple times instead of just once.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8