Total 503 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars38%
3
Stars5%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Spencer J.
Small Business, 1-10 employees
“saves so much time
Pros
My manager assigns tasks or I can request them, get approval and just focus on completing the work. No endless email chains or paperwork to deal with which saves so much time.
Cons
Sometimes the app crashes and I lose everything I've written, then it fills in "None" in all the boxes which is really frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid Market, 51-100 employees
“Quick WOs via mobile app
Pros
The mobile app makes adding work orders fast and convenient.
Cons
The CSV export and import feature can be unreliable. I've worked with CSV files plenty of times before but these don't seem to function correctly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Small Business, 11-50 employees
“easy documentation
Pros
Being able to attach photos through the mobile app is great. It makes documenting things so much easier when I'm on the go.
Cons
The recurring tasks feature is frustrating since they appear multiple times instead of just once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8