UpKeep Software Reviews
75 Review(s)
softwareOverall Rating
4.7
75 Review(s)
Rating Distribution
5
(59)
4
(10)
3
(2)
2
(4)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.7
75 Review(s)
Rating Distribution
5
(59)
4
(10)
3
(2)
2
(4)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
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Time Used
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We Want It, But They Won't Help Us!
We Want It, But They Won't Help Us!
Pros
Entering information is not an issue and the software is incredibly user-friendly.
Cons
I haven't come across any downsides yet. I utilized it daily during the trial period and was consistently satisfied with my experience.
Ease of use
10
Value for money
10
Customer Support
2
Functionality
10
Karen
Education Management, 1-10 employees
May 2024
My Experience With UpKeep
My Experience With UpKeep
Pros
This tool simplifies scheduling and offers excellent mobile accessibility features.
Cons
I haven't had any negative encounters with UpKeep. It fulfills all my requirements.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ilenia
Hospital & Health Care, 11-50 employees
More than a year
April 2024
Not Too Happy So Far
Not Too Happy So Far
Pros
If the system functioned properly, I would be delighted with it. Unfortunately, at the moment, it is exasperating to work with.
Cons
I reached out to [sensitive content hidden] in customer service regarding the scrolling problem I'm facing. They brought it up at a "Bug" meeting three weeks ago. Unfortunately, I haven't seen a resolution or received an update. They provided me with a temporary workaround, but it's not ideal for my needs. Additionally, none of the technicians have been able to get the bookmark feature to function properly.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
John
Utilities, 11-50 employees
Less than 6 months
April 2024
Preventative Maintenance Program
Preventative Maintenance Program
Pros
The program is highly intuitive and possesses the functionalities we are seeking.
Cons
We encounter numerous technical issues on a regular basis. The program has been far from flawless since we started using it.
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
Chris
Oil & Energy, 11-50 employees
Less than 6 months
March 2024
Excellent tool for technology company that needs affordable CMMS
Excellent tool for technology company that needs affordable CMMS
Pros
UpKeep can be easily customized and is highly adaptable to suit our unique business model. The support team has been exceptional throughout the implementation process and continues to deliver exceptional service, guiding us through new challenges. I appreciate the relatively affordable pricing compared to the market, allowing us to scale with the product and add licenses without significant expenses.
Cons
The platform is primarily designed for a more conventional workforce management application focused on reactive maintenance. Consequently, we've had to adapt some of our (albeit evolving) procedures to align with the platform's capabilities and capture the desired data and level of detail.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Electrical/Electronic Manufacturing, 51-100 employees
Less than a year
February 2024
Work orders works well on mobile app.
Work orders works well on mobile app.
Pros
Technicians find it effortless to use (mobile app), and the preventive maintenance scheduling is exceptionally comprehensive.
Cons
The overall user interface feels sluggish, and it heavily relies on cloud-based functionality (with limited or no "offline" mode). The search parameters are restricted, as are the options for tracking locations. There's no aggregate or average cost information available for items, and the parts browser lacks a purchase order lookup feature. Part categories can be assigned arbitrarily, and purchase order dates are not automatically assigned (unless manually entered and manipulated). The purchase history is limited, and pricing updates only occur upon fulfillment of purchase and work orders. Removing items outside of work orders can only be done through "inventory adjustments," which can also be used to add inventory without a purchase order. There's a lack of a purchase order approval process for management, and the ability to view purchase orders is only available at the administrator level of security access. Furthermore, an internal messaging system is noticeably absent.
Ease of use
6
Value for money
2
Customer Support
6
Functionality
2
Nolan
Environmental Services, 51-100 employees
More than a year
December 2023
Joy of Maintenance
Joy of Maintenance
Pros
The prominent advantage is improved communication. Before using UpKeep, work orders would be submitted, and their status would remain unknown. With UpKeep, we receive updates and emails providing detailed information on the work order's progress.
Cons
One thing that comes to mind is the availability of training resources for administrators and technicians. It would be beneficial to have a PowerPoint presentation specifically tailored for view-only users and requestors. As an administrator, I was responsible for UpKeep and had to present it to the group prior to launch. However, I encountered challenges because the administrator permissions differed from those of view-only users and requestors. Needless to say, my first training session was a learning experience for both the view-only users, requestors, and myself.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Charles
Consumer Goods, 51-100 employees
Less than 6 months
December 2023
Not To Good.... Not To Bad In A Sea Of Competitors
Not To Good.... Not To Bad In A Sea Of Competitors
Pros
Having the ability to effortlessly manage and track orders, establish preventive measures, and efficiently schedule maintenance is routine for our operations. Additionally, the platform offers valuable analytics and data management accessible to users seeking to enhance efficiency based on statistics and professional insights.
Cons
I believe that maintenance applications, including UpKeep, could benefit from more frequent interface updates and comprehensive overhauls. While it may seem like users have full control over various aspects, there's still a lack of flexibility when it comes to generating personalized reports. this is perhaps the main issue. It's not just about being able to view job orders; it's the little things that seem unfixable unless you specifically request and implement suggestions from your most dedicated customers.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
November 2023
Great tool for business
Great tool for business
Pros
The mobile application is excellent, boasting a highly intuitive interface. It effectively organizes all work orders.
Cons
Generating reports can be quite laborious. The pricing is somewhat expensive.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dominic
Package/Freight Delivery, 11-50 employees
Less than 6 months
October 2023
Upkeep magical performance.You should try it.
Upkeep magical performance.You should try it.
Pros
It serves as a game-changer for maintenance and management, enhancing business effectiveness. The software offers a seamless user experience, granting users control and autonomy. UpKeep is conveniently accessible anytime, anywhere you need it.
Cons
I can't think of any drawbacks. It has had a significant positive impact on my work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Non-Profit Organization Management, 11-50 employees
More than a year
October 2023
Simple tool for inventory management
Simple tool for inventory management
Pros
UpKeep simplifies inventory tracking and recording. It is incredibly user-friendly.
Cons
It's a great app; however, I do encounter occasional errors when uploading items.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stefan
Package/Freight Delivery, 11-50 employees
October 2023
Upkeep Review
Upkeep Review
Pros
It facilitates the creation, scheduling, and monitoring of work orders, as well as the setup of preventive maintenance.
Cons
So far, I'm satisfied with everything UpKeep offers. It's working well for our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roger
Machinery, 51-100 employees
Less than a year
October 2023
Server maintenance monitoring is performed thanks to UpKeep
Server maintenance monitoring is performed thanks to UpKeep
Pros
The preservation reminder feature is incredibly beneficial. I own multiple machines that require cycle count maintenance, and locating them with UpKeep is effortless. Team members can submit work permit requests to resolve any machine or facility issues they encounter. Any staff member can submit a request, which can be instantly converted into an order, ensuring nothing falls through the cracks. Some machines necessitate specialized tools, and with UpKeep, I can easily identify the parts located near each machine and check their stock levels.
Cons
The prearranged design of the inventory list appears to follow a gradient descent pattern. I notice that the parts I frequently utilize have the lowest part numbers, so I find myself needing to rearrange the order as soon as I glance at them. It would be a valuable addition to have the option to save my preferred sequence. While the capability to store our ongoing inventory collection is beneficial, the process of loading it can be perplexing. The instructions provided in the video lacked specificity; having written assistance would be greatly appreciated.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Gabriela
Financial Services, 500+ employees
Less than a year
September 2023
file management application
file management application
Pros
With UpKeep, I can keep all my document files in a centralized location. I appreciate the feature that allows easy document uploads, and the application is simple to navigate.
Cons
Uploading large documents with numerous photos using the application takes an excessive amount of time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ledton
Civic & Social Organization, 51-100 employees
More than a year
August 2023
commend Centre for business maintains and management
commend Centre for business maintains and management
Pros
I rely on UpKeep to communicate with the technical team for maintenance and support. I find it convenient to send issues as photos and receive online assistance. The availability of video tutorials for setup is a definite advantage.
Cons
Utilizing UpKeep necessitates a strong internet connection, as poor networks result in delayed document loading and a steep learning curve.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
monica
Non-Profit Organization Management, 51-100 employees
More than a year
August 2023
UpKeep keeps track of in-service problems
UpKeep keeps track of in-service problems
Pros
Generating and updating documents for locations, objects, parts, and difficulties is incredibly simple. I can supplement my understanding of each device's documents, which helps me address challenges more effectively. It's essential to know which machines will require maintenance in the future before planning, and UpKeep provides that information. Additionally, I can easily access the last service date for any machine.
Cons
In the case of a production factory, if fragments or resources are listed in a sub-location, they should be visible when searched elsewhere in the central system. Additionally, there should be an option to update help requests in their original position or against it. The usability can be improved by allowing the introduction of elements already present in the database, such as grouping new locations within the same central location.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Daniel
Human Resources, 500+ employees
Less than a year
August 2023
mobile solution to be used in business and organizations
mobile solution to be used in business and organizations
Pros
UpKeep is my go-to application for sharing work orders with my team and gathering their input. The application's clean user interface and ease of use are commendable. I particularly appreciate its integration capabilities with other apps and the ability to save data online.
Cons
The application is somewhat challenging to navigate, and uploading photos is time-consuming. Addressing these issues would greatly enhance the user experience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Civic & Social Organization, 51-100 employees
Less than a year
August 2023
simple and secure for use
simple and secure for use
Pros
UpKeep is a secure and easy solution for all my work needs. I appreciate being able to share work orders with my colleagues for collaboration, and the user interface is pleasing to the eye.
Cons
When using the application on a mobile phone, it often experiences slowdowns.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
parricia
Civic & Social Organization, 51-100 employees
More than a year
July 2023
develop document together through work orders
develop document together through work orders
Pros
UpKeep's simplicity and user-friendly interface make it a joy to use. I value the ability to share documents through work orders and receive input from other team members.
Cons
The application occasionally slows down, especially on Android phones, particularly when loading photos.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Civic & Social Organization, 101-500 employees
More than a year
July 2023
upkeep setup is so easy
upkeep setup is so easy
Pros
Learning and setting up UpKeep for organizational use is not a problem. I'm impressed by its data organization capabilities once entered into the system, and the user interface is exceptionally user-friendly.
Cons
UpKeep has limitations in terms of hierarchy, and uploading documents and photos is a time-consuming process, leading to delays in submitting necessary documents.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elvis
Civic & Social Organization, 51-100 employees
More than a year
July 2023
share work orders among team with the software
share work orders among team with the software
Pros
UpKeep has simplified work sharing among my team, especially when capturing their inputs and reporting. The application's simplicity and user-friendly interface contribute to a seamless experience.
Cons
There are instances where the application experiences delays in uploading orders, causing them to remain pending for several hours, which negatively impacts workflow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ALan
Civic & Social Organization, 51-100 employees
More than a year
July 2023
manage inventory with up keep
manage inventory with up keep
Pros
With UpKeep, I can easily keep track of my sanitation inventory in-store. It's a user-friendly tool with a friendly interface.
Cons
The application can be slow at times, especially when handling certain tasks, and it requires a stable internet connection.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nzai
Civic & Social Organization, 101-500 employees
Less than a year
July 2023
Goddyprojects
Goddyprojects
Pros
Integrating UpKeep with my business products was a seamless process.
Cons
To grow my business, improvements must be made in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Godfrey
Security and Investigations, 500+ employees
More than a year
June 2023
upkeep has made work flow processes
upkeep has made work flow processes
Pros
UpKeep has significantly streamlined the workflow in my organization. I value the efficiency of the CMMS feature for maintenance management. The application is easy to use and install.
Cons
The application lacks filters for categorizing assets and inventory in terms of inventory management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Agnes
Civic & Social Organization, 51-100 employees
More than a year
June 2023
upkeep has made work order sharing simple
upkeep has made work order sharing simple
Pros
I genuinely enjoy using this software due to its simplicity and clean user interface. The ability to share work orders with colleagues leads to faster task completion.
Cons
Currently, I have no complaints about the software as it is performing well for me. I highly recommend it to other managers to increase productivity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dalton
Marketing and Advertising, 51-100 employees
More than a year
June 2023
simplify work flow with upkeep
simplify work flow with upkeep
Pros
UpKeep has simplified our organization's workflow. The CMMS features are excellent for maintenance management, and the application is easy for everyone to use.
Cons
The application can be slow at times, affecting the timely completion of tasks.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
paul
Civic & Social Organization, 11-50 employees
More than a year
June 2023
UpKeep Review
UpKeep Review
Pros
UpKeep stands out with its intuitive and user-friendly interface. Navigating through the software is straightforward, thanks to its clean layout. The mobile app is a standout feature, offering on-the-go access and real-time updates. Creating and tracking work orders, scheduling preventive maintenance, and seamlessly managing inventory simplifies maintenance operations. The customizable reporting and analytics provide valuable insights for optimizing maintenance processes and improving overall efficiency.
Cons
One aspect that I found less favorable was the limited integration options with other software systems. While UpKeep offers basic integrations with popular tools like Zapier and QuickBooks, more advanced integrations would have been beneficial. The ability to integrate with industry-specific software or enterprise resource planning (ERP) systems could have improved data synchronization and workflow automation. A wider range of integrations would have made UpKeep more versatile and seamlessly connected with other business applications.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Marek
Financial Services, 11-50 employees
May 2023
doing work orders on paper work no longer working
doing work orders on paper work no longer working
Pros
Using UpKeep is simple and not complex. With work orders, I can simply take a photo of the task at hand and send it to technicians without the need to move between offices.
Cons
When there are numerous photos, the application becomes sluggish in sending them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
fahd
Computer Software, 1-10 employees
More than a year
May 2023
document and work orders share with upkeep the best application
document and work orders share with upkeep the best application
Pros
I value UpKeep for enabling effortless teamwork in handling work orders. The maintenance management systems are made uncomplicated by the CMMS feature. The interface is also appealing, and the inclusion of robust security measures, like unique user passwords, is praiseworthy.
Cons
The application's performance on Android phones is notably slow, hindering the completion of tasks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
joan
Non-Profit Organization Management, 11-50 employees
More than a year
May 2023
Best management tool to have
Best management tool to have
Pros
This product is incredibly easy to use, and I can effortlessly train others on its application.
Cons
I am completely satisfied and wouldn't change anything.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Food Production, 51-100 employees
More than a year
May 2023
Simplest task assistant
Simplest task assistant
Pros
The notifications and alerts provided by UpKeep are essential reminders, ensuring tasks are not overlooked or forgotten.
Cons
It would be helpful to include precise location information for assets as essential details.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Domenic
Non-Profit Organization Management, 51-100 employees
Less than 6 months
May 2023
Helped me manage the maintenance of my assets more effectively
Helped me manage the maintenance of my assets more effectively
Pros
What I find most appealing about this asset operations management solution is its user-friendliness and the speed at which I can create and assign work orders. The platform's intuitiveness allows me to have a comprehensive view of all my assets, schedule maintenance tasks, and track work orders in real-time.
Cons
Integrating with other systems and software can be challenging. While UpKeep offers various integrations, some of them can be difficult to set up and may not always function smoothly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
edna luci
Marketing and Advertising, 1-10 employees
May 2023
Seruity provided during use of this software
Seruity provided during use of this software
Pros
I deeply value the efficiency of this software and gladly endorse it to my colleagues, as it has greatly supported my financial management endeavors.
Cons
The slow response time from the support team has made me develop a negative sentiment towards the software, as their assistance takes a considerable amount of time.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Lawerenceis
Consumer Goods, 101-500 employees
Less than 6 months
May 2023
share work among team with upkeep
share work among team with upkeep
Pros
UpKeep enables seamless work sharing among team members, resulting in increased task completion over time. The application's ease of use is appreciated by everyone, and the user interface is clean and intuitive.
Cons
Deploying the application for work sharing can be frustrating at times, particularly due to its slow performance on Android phones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
eng irene
Non-Profit Organization Management, 51-100 employees
More than a year
May 2023
business work flow now made easy with in companies
business work flow now made easy with in companies
Pros
The effective maintenance management capabilities provided by UpKeep have streamlined the way we handle upkeep in our company. I find the software remarkably intuitive, thanks to its user-centric interface.
Cons
New users may encounter difficulties when creating or accessing work orders, and on Android, the application tends to be slow when opening documents.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nabasirye
Food & Beverages, 51-100 employees
More than a year
April 2023
complete work orders with upkeep
complete work orders with upkeep
Pros
With the UpKeep app, handling work orders has become remarkably uncomplicated. I value the convenience of being able to accomplish tasks on my smartphone and effortlessly collaborate with colleagues, fostering teamwork in our activities.
Cons
Uploading documents and photos with the app usually takes a significant amount of time, impacting my daily tasks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Computer Software, 11-50 employees
More than a year
April 2023
upkeep best tool for us
upkeep best tool for us
Pros
I like the UpKeep vendor and customer portal because it lets me quickly search for available vendors and contact them within minutes, thanks to the provided names, emails, phones, and companies. The security feature is also strong since all users must log in with passwords.
Cons
Logging in with an Android smartphone is often troublesome, and the app can be quite slow at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kusaasira
Computer Software, 11-50 employees
More than a year
April 2023
upkeep supper easy to use
upkeep supper easy to use
Pros
With UpKeep, I can store my data online, and it's available as an app on smartphones. I appreciate the customer support team, which is available around the clock.
Cons
It takes a considerable amount of time to upload documents using Upkeep software, and it lacks a categorization feature for sorting or storing files.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arnold
Computer Software, 51-100 employees
More than a year
April 2023
share work with your team using upkeep
share work with your team using upkeep
Pros
UpKeep allows sharing work orders among team members, helping accomplish tasks on time. The software is very intuitive, and I like it.
Cons
The app cannot be used during updates, and updating it is a lengthy process that needs improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
priscilla
Insurance, 51-100 employees
More than a year
April 2023
asset register made supper easy
asset register made supper easy
Pros
With UpKeep, I can track all asset statuses in one place without moving between offices or departments. It's easy to use and install on Android phones.
Cons
Sometimes, the app delays in downloading required information, often due to poor internet, causing a slight inconvenience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
adam
Non-Profit Organization Management, 51-100 employees
More than a year
April 2023
Lifesaver
Lifesaver
Pros
This is much better than dealing with all the paperwork.
Cons
After a while, the program ceased functioning.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dawn
Automotive, 1-10 employees
March 2023
hotel asset register made so easy
hotel asset register made so easy
Pros
With UpKeep, I can monitor all hotel assets and their statuses from the office. I like the assets and purchase order features. The software is very straightforward to use.
Cons
The software works well for me; I have no complaints at the moment.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alfred
Food & Beverages, 11-50 employees
More than a year
March 2023
MY review on upkeep
MY review on upkeep
Pros
As a senior research advisor, UpKeep has helped me keep my research files in one central place by uploading documents to the drive. It's easy to search for saved files. I like the user interface, request portal, and the ability to install it on smartphones.
Cons
Currently, I have no issues with the software. It works well for me, and I recommend others to try it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hilda Namukula
Non-Profit Organization Management, 51-100 employees
More than a year
March 2023
work flow order for every manager in any busness can use this
work flow order for every manager in any busness can use this
Pros
I genuinely value the CMMS functionality for effectively overseeing system maintenance, which has enhanced the efficiency of our company's operations. It's highly user-intuitive and boasts a well-designed interface.
Cons
I don't dislike anything about the software right now; it's working well for us, and we recommend it to those interested.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ritah Mutesi
Design, 11-50 employees
Less than a year
March 2023
best tool to commuicate with technical team
best tool to commuicate with technical team
Pros
This app allows me to communicate with the technical team while they are in the field, resolving issues without waiting for their return. It has simplified workflow processes. I like that it's very intuitive and easy to install on staff phones.
Cons
It is too slow when uploading certain work orders for the team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
hassan
Food & Beverages, 101-500 employees
More than a year
March 2023
Best tool for asset management for business managers
Best tool for asset management for business managers
Pros
UpKeep is the best tool for asset management in my business. I can communicate with technicians in the field and solve office issues without waiting for them to return. The software is very intuitive, and the interface is excellent.
Cons
I find the software very simple, and I like it. However, the customer support team takes a long time to respond to inquiries, providing minimal service.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mwima
Tobacco, 51-100 employees
More than a year
March 2023
work process made quicker
work process made quicker
Pros
I like the CMMS feature for efficiently maintaining management systems, which has simplified many workflows in the company.
Cons
Upkeep is working well for us. I have no dislikes at the moment, maybe in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
edward
Food & Beverages, 51-100 employees
More than a year
March 2023
Asset Management Software? Checkout UpKeep
Asset Management Software? Checkout UpKeep
Pros
Integrating other software with UpKeep is seamless. I also like the preventive scheduling feature, which saves us costs by maintaining our assets well.
Cons
For someone new to asset or inventory management software, navigating the website might be challenging initially. But you get used to it over time. It's easier to adapt if you've used similar software before.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Nana Kwame
Education Management, 101-500 employees
Less than a year
March 2023
UpKeep simplifies facility management!
UpKeep simplifies facility management!
Pros
My team's maintenance management has greatly improved thanks to UpKeep. The app's intuitive design and constant updates make tracking and planning tasks much simpler. If you want to streamline your maintenance management, UpKeep is the way to go.
Cons
UpKeep's work order forms lack sufficient personalization options. The mobile app functionality needs improvement.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Lillian
Hospital & Health Care, 500+ employees
More than a year
March 2023
Good management software for every business
Good management software for every business
Pros
UpKeep is one of the best software as it's easy to use. It organizes information for effective decision-making. I appreciate the order feature for integrating with other software.
Cons
It takes a lot of time to download and upload documents and photos, which delays work and may result in some data loss.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gerald
Insurance, 51-100 employees
Less than 6 months
March 2023
Filters
Sort by:
We Want It, But They Won't Help Us!
We Want It, But They Won't Help Us!
Pros
Entering information is not an issue and the software is incredibly user-friendly.
Cons
I haven't come across any downsides yet. I utilized it daily during the trial period and was consistently satisfied with my experience.
Ease of use
10
Value for money
10
Customer Support
2
Functionality
10
Karen
Education Management, 1-10 employees
May 2024
My Experience With UpKeep
My Experience With UpKeep
Pros
This tool simplifies scheduling and offers excellent mobile accessibility features.
Cons
I haven't had any negative encounters with UpKeep. It fulfills all my requirements.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ilenia
Hospital & Health Care, 11-50 employees
More than a year
April 2024
Not Too Happy So Far
Not Too Happy So Far
Pros
If the system functioned properly, I would be delighted with it. Unfortunately, at the moment, it is exasperating to work with.
Cons
I reached out to [sensitive content hidden] in customer service regarding the scrolling problem I'm facing. They brought it up at a "Bug" meeting three weeks ago. Unfortunately, I haven't seen a resolution or received an update. They provided me with a temporary workaround, but it's not ideal for my needs. Additionally, none of the technicians have been able to get the bookmark feature to function properly.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
John
Utilities, 11-50 employees
Less than 6 months
April 2024
Preventative Maintenance Program
Preventative Maintenance Program
Pros
The program is highly intuitive and possesses the functionalities we are seeking.
Cons
We encounter numerous technical issues on a regular basis. The program has been far from flawless since we started using it.
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
Chris
Oil & Energy, 11-50 employees
Less than 6 months
March 2024
Excellent tool for technology company that needs affordable CMMS
Excellent tool for technology company that needs affordable CMMS
Pros
UpKeep can be easily customized and is highly adaptable to suit our unique business model. The support team has been exceptional throughout the implementation process and continues to deliver exceptional service, guiding us through new challenges. I appreciate the relatively affordable pricing compared to the market, allowing us to scale with the product and add licenses without significant expenses.
Cons
The platform is primarily designed for a more conventional workforce management application focused on reactive maintenance. Consequently, we've had to adapt some of our (albeit evolving) procedures to align with the platform's capabilities and capture the desired data and level of detail.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Electrical/Electronic Manufacturing, 51-100 employees
Less than a year
February 2024
Work orders works well on mobile app.
Work orders works well on mobile app.
Pros
Technicians find it effortless to use (mobile app), and the preventive maintenance scheduling is exceptionally comprehensive.
Cons
The overall user interface feels sluggish, and it heavily relies on cloud-based functionality (with limited or no "offline" mode). The search parameters are restricted, as are the options for tracking locations. There's no aggregate or average cost information available for items, and the parts browser lacks a purchase order lookup feature. Part categories can be assigned arbitrarily, and purchase order dates are not automatically assigned (unless manually entered and manipulated). The purchase history is limited, and pricing updates only occur upon fulfillment of purchase and work orders. Removing items outside of work orders can only be done through "inventory adjustments," which can also be used to add inventory without a purchase order. There's a lack of a purchase order approval process for management, and the ability to view purchase orders is only available at the administrator level of security access. Furthermore, an internal messaging system is noticeably absent.
Ease of use
6
Value for money
2
Customer Support
6
Functionality
2
Nolan
Environmental Services, 51-100 employees
More than a year
December 2023
Joy of Maintenance
Joy of Maintenance
Pros
The prominent advantage is improved communication. Before using UpKeep, work orders would be submitted, and their status would remain unknown. With UpKeep, we receive updates and emails providing detailed information on the work order's progress.
Cons
One thing that comes to mind is the availability of training resources for administrators and technicians. It would be beneficial to have a PowerPoint presentation specifically tailored for view-only users and requestors. As an administrator, I was responsible for UpKeep and had to present it to the group prior to launch. However, I encountered challenges because the administrator permissions differed from those of view-only users and requestors. Needless to say, my first training session was a learning experience for both the view-only users, requestors, and myself.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Charles
Consumer Goods, 51-100 employees
Less than 6 months
December 2023
Not To Good.... Not To Bad In A Sea Of Competitors
Not To Good.... Not To Bad In A Sea Of Competitors
Pros
Having the ability to effortlessly manage and track orders, establish preventive measures, and efficiently schedule maintenance is routine for our operations. Additionally, the platform offers valuable analytics and data management accessible to users seeking to enhance efficiency based on statistics and professional insights.
Cons
I believe that maintenance applications, including UpKeep, could benefit from more frequent interface updates and comprehensive overhauls. While it may seem like users have full control over various aspects, there's still a lack of flexibility when it comes to generating personalized reports. this is perhaps the main issue. It's not just about being able to view job orders; it's the little things that seem unfixable unless you specifically request and implement suggestions from your most dedicated customers.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
November 2023
Great tool for business
Great tool for business
Pros
The mobile application is excellent, boasting a highly intuitive interface. It effectively organizes all work orders.
Cons
Generating reports can be quite laborious. The pricing is somewhat expensive.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dominic
Package/Freight Delivery, 11-50 employees
Less than 6 months
October 2023
Upkeep magical performance.You should try it.
Upkeep magical performance.You should try it.
Pros
It serves as a game-changer for maintenance and management, enhancing business effectiveness. The software offers a seamless user experience, granting users control and autonomy. UpKeep is conveniently accessible anytime, anywhere you need it.
Cons
I can't think of any drawbacks. It has had a significant positive impact on my work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Non-Profit Organization Management, 11-50 employees
More than a year
October 2023
Simple tool for inventory management
Simple tool for inventory management
Pros
UpKeep simplifies inventory tracking and recording. It is incredibly user-friendly.
Cons
It's a great app; however, I do encounter occasional errors when uploading items.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stefan
Package/Freight Delivery, 11-50 employees
October 2023
Upkeep Review
Upkeep Review
Pros
It facilitates the creation, scheduling, and monitoring of work orders, as well as the setup of preventive maintenance.
Cons
So far, I'm satisfied with everything UpKeep offers. It's working well for our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roger
Machinery, 51-100 employees
Less than a year
October 2023
Server maintenance monitoring is performed thanks to UpKeep
Server maintenance monitoring is performed thanks to UpKeep
Pros
The preservation reminder feature is incredibly beneficial. I own multiple machines that require cycle count maintenance, and locating them with UpKeep is effortless. Team members can submit work permit requests to resolve any machine or facility issues they encounter. Any staff member can submit a request, which can be instantly converted into an order, ensuring nothing falls through the cracks. Some machines necessitate specialized tools, and with UpKeep, I can easily identify the parts located near each machine and check their stock levels.
Cons
The prearranged design of the inventory list appears to follow a gradient descent pattern. I notice that the parts I frequently utilize have the lowest part numbers, so I find myself needing to rearrange the order as soon as I glance at them. It would be a valuable addition to have the option to save my preferred sequence. While the capability to store our ongoing inventory collection is beneficial, the process of loading it can be perplexing. The instructions provided in the video lacked specificity; having written assistance would be greatly appreciated.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Gabriela
Financial Services, 500+ employees
Less than a year
September 2023
file management application
file management application
Pros
With UpKeep, I can keep all my document files in a centralized location. I appreciate the feature that allows easy document uploads, and the application is simple to navigate.
Cons
Uploading large documents with numerous photos using the application takes an excessive amount of time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ledton
Civic & Social Organization, 51-100 employees
More than a year
August 2023
commend Centre for business maintains and management
commend Centre for business maintains and management
Pros
I rely on UpKeep to communicate with the technical team for maintenance and support. I find it convenient to send issues as photos and receive online assistance. The availability of video tutorials for setup is a definite advantage.
Cons
Utilizing UpKeep necessitates a strong internet connection, as poor networks result in delayed document loading and a steep learning curve.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
monica
Non-Profit Organization Management, 51-100 employees
More than a year
August 2023
UpKeep keeps track of in-service problems
UpKeep keeps track of in-service problems
Pros
Generating and updating documents for locations, objects, parts, and difficulties is incredibly simple. I can supplement my understanding of each device's documents, which helps me address challenges more effectively. It's essential to know which machines will require maintenance in the future before planning, and UpKeep provides that information. Additionally, I can easily access the last service date for any machine.
Cons
In the case of a production factory, if fragments or resources are listed in a sub-location, they should be visible when searched elsewhere in the central system. Additionally, there should be an option to update help requests in their original position or against it. The usability can be improved by allowing the introduction of elements already present in the database, such as grouping new locations within the same central location.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Daniel
Human Resources, 500+ employees
Less than a year
August 2023
mobile solution to be used in business and organizations
mobile solution to be used in business and organizations
Pros
UpKeep is my go-to application for sharing work orders with my team and gathering their input. The application's clean user interface and ease of use are commendable. I particularly appreciate its integration capabilities with other apps and the ability to save data online.
Cons
The application is somewhat challenging to navigate, and uploading photos is time-consuming. Addressing these issues would greatly enhance the user experience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Civic & Social Organization, 51-100 employees
Less than a year
August 2023
simple and secure for use
simple and secure for use
Pros
UpKeep is a secure and easy solution for all my work needs. I appreciate being able to share work orders with my colleagues for collaboration, and the user interface is pleasing to the eye.
Cons
When using the application on a mobile phone, it often experiences slowdowns.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
parricia
Civic & Social Organization, 51-100 employees
More than a year
July 2023
develop document together through work orders
develop document together through work orders
Pros
UpKeep's simplicity and user-friendly interface make it a joy to use. I value the ability to share documents through work orders and receive input from other team members.
Cons
The application occasionally slows down, especially on Android phones, particularly when loading photos.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Civic & Social Organization, 101-500 employees
More than a year
July 2023
upkeep setup is so easy
upkeep setup is so easy
Pros
Learning and setting up UpKeep for organizational use is not a problem. I'm impressed by its data organization capabilities once entered into the system, and the user interface is exceptionally user-friendly.
Cons
UpKeep has limitations in terms of hierarchy, and uploading documents and photos is a time-consuming process, leading to delays in submitting necessary documents.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elvis
Civic & Social Organization, 51-100 employees
More than a year
July 2023
share work orders among team with the software
share work orders among team with the software
Pros
UpKeep has simplified work sharing among my team, especially when capturing their inputs and reporting. The application's simplicity and user-friendly interface contribute to a seamless experience.
Cons
There are instances where the application experiences delays in uploading orders, causing them to remain pending for several hours, which negatively impacts workflow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ALan
Civic & Social Organization, 51-100 employees
More than a year
July 2023
manage inventory with up keep
manage inventory with up keep
Pros
With UpKeep, I can easily keep track of my sanitation inventory in-store. It's a user-friendly tool with a friendly interface.
Cons
The application can be slow at times, especially when handling certain tasks, and it requires a stable internet connection.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nzai
Civic & Social Organization, 101-500 employees
Less than a year
July 2023
Goddyprojects
Goddyprojects
Pros
Integrating UpKeep with my business products was a seamless process.
Cons
To grow my business, improvements must be made in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Godfrey
Security and Investigations, 500+ employees
More than a year
June 2023
upkeep has made work flow processes
upkeep has made work flow processes
Pros
UpKeep has significantly streamlined the workflow in my organization. I value the efficiency of the CMMS feature for maintenance management. The application is easy to use and install.
Cons
The application lacks filters for categorizing assets and inventory in terms of inventory management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Agnes
Civic & Social Organization, 51-100 employees
More than a year
June 2023
upkeep has made work order sharing simple
upkeep has made work order sharing simple
Pros
I genuinely enjoy using this software due to its simplicity and clean user interface. The ability to share work orders with colleagues leads to faster task completion.
Cons
Currently, I have no complaints about the software as it is performing well for me. I highly recommend it to other managers to increase productivity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dalton
Marketing and Advertising, 51-100 employees
More than a year
June 2023
simplify work flow with upkeep
simplify work flow with upkeep
Pros
UpKeep has simplified our organization's workflow. The CMMS features are excellent for maintenance management, and the application is easy for everyone to use.
Cons
The application can be slow at times, affecting the timely completion of tasks.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
paul
Civic & Social Organization, 11-50 employees
More than a year
June 2023
UpKeep Review
UpKeep Review
Pros
UpKeep stands out with its intuitive and user-friendly interface. Navigating through the software is straightforward, thanks to its clean layout. The mobile app is a standout feature, offering on-the-go access and real-time updates. Creating and tracking work orders, scheduling preventive maintenance, and seamlessly managing inventory simplifies maintenance operations. The customizable reporting and analytics provide valuable insights for optimizing maintenance processes and improving overall efficiency.
Cons
One aspect that I found less favorable was the limited integration options with other software systems. While UpKeep offers basic integrations with popular tools like Zapier and QuickBooks, more advanced integrations would have been beneficial. The ability to integrate with industry-specific software or enterprise resource planning (ERP) systems could have improved data synchronization and workflow automation. A wider range of integrations would have made UpKeep more versatile and seamlessly connected with other business applications.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Marek
Financial Services, 11-50 employees
May 2023
doing work orders on paper work no longer working
doing work orders on paper work no longer working
Pros
Using UpKeep is simple and not complex. With work orders, I can simply take a photo of the task at hand and send it to technicians without the need to move between offices.
Cons
When there are numerous photos, the application becomes sluggish in sending them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
fahd
Computer Software, 1-10 employees
More than a year
May 2023
document and work orders share with upkeep the best application
document and work orders share with upkeep the best application
Pros
I value UpKeep for enabling effortless teamwork in handling work orders. The maintenance management systems are made uncomplicated by the CMMS feature. The interface is also appealing, and the inclusion of robust security measures, like unique user passwords, is praiseworthy.
Cons
The application's performance on Android phones is notably slow, hindering the completion of tasks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
joan
Non-Profit Organization Management, 11-50 employees
More than a year
May 2023
Best management tool to have
Best management tool to have
Pros
This product is incredibly easy to use, and I can effortlessly train others on its application.
Cons
I am completely satisfied and wouldn't change anything.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Food Production, 51-100 employees
More than a year
May 2023
Simplest task assistant
Simplest task assistant
Pros
The notifications and alerts provided by UpKeep are essential reminders, ensuring tasks are not overlooked or forgotten.
Cons
It would be helpful to include precise location information for assets as essential details.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Domenic
Non-Profit Organization Management, 51-100 employees
Less than 6 months
May 2023
Helped me manage the maintenance of my assets more effectively
Helped me manage the maintenance of my assets more effectively
Pros
What I find most appealing about this asset operations management solution is its user-friendliness and the speed at which I can create and assign work orders. The platform's intuitiveness allows me to have a comprehensive view of all my assets, schedule maintenance tasks, and track work orders in real-time.
Cons
Integrating with other systems and software can be challenging. While UpKeep offers various integrations, some of them can be difficult to set up and may not always function smoothly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
edna luci
Marketing and Advertising, 1-10 employees
May 2023
Seruity provided during use of this software
Seruity provided during use of this software
Pros
I deeply value the efficiency of this software and gladly endorse it to my colleagues, as it has greatly supported my financial management endeavors.
Cons
The slow response time from the support team has made me develop a negative sentiment towards the software, as their assistance takes a considerable amount of time.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Lawerenceis
Consumer Goods, 101-500 employees
Less than 6 months
May 2023
share work among team with upkeep
share work among team with upkeep
Pros
UpKeep enables seamless work sharing among team members, resulting in increased task completion over time. The application's ease of use is appreciated by everyone, and the user interface is clean and intuitive.
Cons
Deploying the application for work sharing can be frustrating at times, particularly due to its slow performance on Android phones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
eng irene
Non-Profit Organization Management, 51-100 employees
More than a year
May 2023
business work flow now made easy with in companies
business work flow now made easy with in companies
Pros
The effective maintenance management capabilities provided by UpKeep have streamlined the way we handle upkeep in our company. I find the software remarkably intuitive, thanks to its user-centric interface.
Cons
New users may encounter difficulties when creating or accessing work orders, and on Android, the application tends to be slow when opening documents.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nabasirye
Food & Beverages, 51-100 employees
More than a year
April 2023
complete work orders with upkeep
complete work orders with upkeep
Pros
With the UpKeep app, handling work orders has become remarkably uncomplicated. I value the convenience of being able to accomplish tasks on my smartphone and effortlessly collaborate with colleagues, fostering teamwork in our activities.
Cons
Uploading documents and photos with the app usually takes a significant amount of time, impacting my daily tasks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Computer Software, 11-50 employees
More than a year
April 2023
upkeep best tool for us
upkeep best tool for us
Pros
I like the UpKeep vendor and customer portal because it lets me quickly search for available vendors and contact them within minutes, thanks to the provided names, emails, phones, and companies. The security feature is also strong since all users must log in with passwords.
Cons
Logging in with an Android smartphone is often troublesome, and the app can be quite slow at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kusaasira
Computer Software, 11-50 employees
More than a year
April 2023
upkeep supper easy to use
upkeep supper easy to use
Pros
With UpKeep, I can store my data online, and it's available as an app on smartphones. I appreciate the customer support team, which is available around the clock.
Cons
It takes a considerable amount of time to upload documents using Upkeep software, and it lacks a categorization feature for sorting or storing files.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arnold
Computer Software, 51-100 employees
More than a year
April 2023
share work with your team using upkeep
share work with your team using upkeep
Pros
UpKeep allows sharing work orders among team members, helping accomplish tasks on time. The software is very intuitive, and I like it.
Cons
The app cannot be used during updates, and updating it is a lengthy process that needs improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
priscilla
Insurance, 51-100 employees
More than a year
April 2023
asset register made supper easy
asset register made supper easy
Pros
With UpKeep, I can track all asset statuses in one place without moving between offices or departments. It's easy to use and install on Android phones.
Cons
Sometimes, the app delays in downloading required information, often due to poor internet, causing a slight inconvenience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
adam
Non-Profit Organization Management, 51-100 employees
More than a year
April 2023
Lifesaver
Lifesaver
Pros
This is much better than dealing with all the paperwork.
Cons
After a while, the program ceased functioning.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dawn
Automotive, 1-10 employees
March 2023
hotel asset register made so easy
hotel asset register made so easy
Pros
With UpKeep, I can monitor all hotel assets and their statuses from the office. I like the assets and purchase order features. The software is very straightforward to use.
Cons
The software works well for me; I have no complaints at the moment.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alfred
Food & Beverages, 11-50 employees
More than a year
March 2023
MY review on upkeep
MY review on upkeep
Pros
As a senior research advisor, UpKeep has helped me keep my research files in one central place by uploading documents to the drive. It's easy to search for saved files. I like the user interface, request portal, and the ability to install it on smartphones.
Cons
Currently, I have no issues with the software. It works well for me, and I recommend others to try it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hilda Namukula
Non-Profit Organization Management, 51-100 employees
More than a year
March 2023
work flow order for every manager in any busness can use this
work flow order for every manager in any busness can use this
Pros
I genuinely value the CMMS functionality for effectively overseeing system maintenance, which has enhanced the efficiency of our company's operations. It's highly user-intuitive and boasts a well-designed interface.
Cons
I don't dislike anything about the software right now; it's working well for us, and we recommend it to those interested.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ritah Mutesi
Design, 11-50 employees
Less than a year
March 2023
best tool to commuicate with technical team
best tool to commuicate with technical team
Pros
This app allows me to communicate with the technical team while they are in the field, resolving issues without waiting for their return. It has simplified workflow processes. I like that it's very intuitive and easy to install on staff phones.
Cons
It is too slow when uploading certain work orders for the team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
hassan
Food & Beverages, 101-500 employees
More than a year
March 2023
Best tool for asset management for business managers
Best tool for asset management for business managers
Pros
UpKeep is the best tool for asset management in my business. I can communicate with technicians in the field and solve office issues without waiting for them to return. The software is very intuitive, and the interface is excellent.
Cons
I find the software very simple, and I like it. However, the customer support team takes a long time to respond to inquiries, providing minimal service.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mwima
Tobacco, 51-100 employees
More than a year
March 2023
work process made quicker
work process made quicker
Pros
I like the CMMS feature for efficiently maintaining management systems, which has simplified many workflows in the company.
Cons
Upkeep is working well for us. I have no dislikes at the moment, maybe in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
edward
Food & Beverages, 51-100 employees
More than a year
March 2023
Asset Management Software? Checkout UpKeep
Asset Management Software? Checkout UpKeep
Pros
Integrating other software with UpKeep is seamless. I also like the preventive scheduling feature, which saves us costs by maintaining our assets well.
Cons
For someone new to asset or inventory management software, navigating the website might be challenging initially. But you get used to it over time. It's easier to adapt if you've used similar software before.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Nana Kwame
Education Management, 101-500 employees
Less than a year
March 2023
UpKeep simplifies facility management!
UpKeep simplifies facility management!
Pros
My team's maintenance management has greatly improved thanks to UpKeep. The app's intuitive design and constant updates make tracking and planning tasks much simpler. If you want to streamline your maintenance management, UpKeep is the way to go.
Cons
UpKeep's work order forms lack sufficient personalization options. The mobile app functionality needs improvement.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Lillian
Hospital & Health Care, 500+ employees
More than a year
March 2023
Good management software for every business
Good management software for every business
Pros
UpKeep is one of the best software as it's easy to use. It organizes information for effective decision-making. I appreciate the order feature for integrating with other software.
Cons
It takes a lot of time to download and upload documents and photos, which delays work and may result in some data loss.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gerald
Insurance, 51-100 employees
Less than 6 months
March 2023