Total 100 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

16%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AO

Anthony O.

Non-Profit Organization Management, N/A employees

Less than a year

5.0
September 2025

“paperless app with no bugs”

Pros

App is so easy to use and the paperless setup adds real value for the money. I haven't run into any obvious bugs or issues so far which makes the whole experience feel solid.

Cons

Nothing comes to mind that I'd honestly call a downside so it's hard to point out any specific con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

NU

Nicole U.

Education Management, N/A employees

Less than 6 months

5.0
September 2025

“Loved the interactive app”

Pros

Love its interactive app and it just takes minutes in real time which makes meetings much more organized. It's also easy to use and the fact that it eliminates paper is a huge plus for me.

Cons

Right now there's no support for In Committee items though the team is actively working on it. Access permissions also seem a little too broad at the moment so it would be better to tighten and define roles to better control who can do what.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

MK

Michael K.

Financial Services, N/A employees

Less than 6 months

5.0
September 2025

“impressive performance overall”

Pros

Having a central repository and an audit trail for board meetings is a huge win. The meeting notes are clear and it's easy to see the decision points and action items as they're recorded. I also appreciate that I can remotely handle agenda items ahead of the board meeting which makes everything feel more organized before the session even starts.

Cons

A high-level summary view of the online agenda would be a nice addition so members can check what's coming without needing to open into every detail. That said, I may not have explored all the existing viewing options thoroughly yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TG

Tarsha G.

Sports, N/A employees

Less than 6 months

5.0
August 2025

“keeps everything organized”

Pros

The app looks very professional and the documents are presented in a clean organized way. everything feels easy to access when you need it and the usability is spot-on... especially when you're working through multiple documents during the same meeting. The toolbar is also a big win since editing, highlights and notes can be added quickly without extra steps.

Cons

No complaints at all. Using it has helped our meetings run more efficiently and effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

PS

Peter S.

Financial Services, N/A employees

Less than a year

5.0
August 2025

“fully automated board meeting workflow”

Pros

This is a fully automated setup that cuts down the time and cost involved in preparing for board meetings, running them and handling the follow-up afterwards.

Cons

There's a bit of duplication with the reminders since they can become repetitive. Adding an open note back to the system would make it easier to confirm receipt of an action reminder and could also help reduce how many follow-ups get sent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RJ

Ricky J.

Real Estate, N/A employees

Less than a year

5.0
August 2025

“feature rich”

Pros

Great value for money. I also really appreciate that the company keeps building new features and continuously expanding the functionality which has made our board meetings run more effectively. On top of that, their customer support feels proactive and responsive, not something you have to chase down.

Cons

Scheduling can be a bit confusing and a little buggy when you're dealing with different calendar integrations (Google, Outlook, iCal, etc.) but it hasn't been a major problem for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Non-Profit Organization Management, N/A employees

Less than 6 months

5.0
August 2025

“works really well”

Pros

Makes board meeting administration feel very organized and it acts as a single source of truth for directors and trustees around decisions, minutes and agendas. Being able to circulate reports and capture decisions outside of the scheduled meeting keeps things moving and helps ensure the board and operations stay aligned with the right context. The search feature is also incredibly useful for pulling up historical records quickly.

Cons

There have been a few anecdotal login issues for some trustees who sit across multiple trusts, mainly trouble getting into the correct company. It may be tied to having multiple email accounts across different businesses so the mapping isn't always easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Rebekah C.

Non-Profit Organization Management, N/A employees

Less than a year

5.0
August 2025

“centralized notes”

Pros

All your information stays in one place which makes it much more organized. The platform also supports efficient note-taking and helps cut down on secretary workload. It's useful for reminding people and supporting the completion of action items as work moves along.

Cons

Nothing too major, just that there are extra charges for extra features like subcommittee minutes and digital signing. Also, documents can't be rotated for viewing when they're in landscape orientation.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AM

Alice M.

Education Management, N/A employees

Less than a year

4.0
July 2025

“quick online access”

Pros

Accessing it online is easy and it runs efficiently... especially for keeping board meetings and board packs on track with timely reminders.

Cons

Sometimes not every document is easy to track down and there are quite a few small, separate links that are hard to locate because the labeling isn't that clear.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

TR

Tony R.

Non-Profit Organization Management, N/A employees

More than a year

5.0
July 2025

“reminders are great”

Pros

It helps our management team and officers set up each meeting agenda in a structured way, including attaching the right supporting documents ahead of time. During the meeting, board members can review the agenda and materials right from their laptops which cuts down on paper a lot. Actions are tracked clearly and then archived so there's a solid record afterward.

Cons

No cons from me

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OL

Olivia L.

Religious Institutions, N/A employees

Less than 6 months

5.0
July 2025

“live minute creation really helps”

Pros

Being able to create minutes live and then tidy them up later is super easy. It's also really handy for keeping everything tracked, even when the board doesn't end up using every feature. Communication feels much more centralised and the minutes come out looking really polished and neatly formatted. The board pack itself is excellent too, at first I wasn't sure it would include everything but it actually does which I really appreciated.

Cons

Using a set agenda template has one limitation, if there are sections that don't fit what I need, I can't edit just those parts. The workaround is to delete the whole template and rebuild my agenda from scratch. It's not a big issue, just something I had to learn the hard way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MR

Marianne R.

Construction, N/A employees

Less than a year

5.0
July 2025

“auto-restructuring for easy editing”

Pros

So the way it automatically restructures itself whenever something changes and keeps the correct order of sections when edits are made, has been really helpful.

Cons

Once a board pack is published, there's no way to unpublish it. Also, board members receive constant email/notification messages for even the smallest updates. It would be better if there were some control over that because sometimes the "update" is just a spelling mistake.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JK

Jacinta K.

Education Management, N/A employees

Less than 6 months

5.0
July 2025

“simple management”

Pros

This platform makes it simple to manage, read and annotate board papers. It also helps me keep track of my own actions, since I'm on a bunch of committees, it's really easy to lose tabs without something like this.

Cons

I'm genuinely happy with BoardPro though I'd love to have a feature for jumping directly between my own comments so I wouldn't need to scroll around to find them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MS

Margaret S.

Investment Management, N/A employees

Less than 6 months

4.0
June 2025

“handy template system!”

Pros

Template system is really handy for generating meeting minutes and agendas and it also helps manage interest registers. On top of that, we're using it as a document register which keeps everything organized in one place.

Cons

Minute-taking feels a bit dated. It would be better if it were easier to move from the notes section straight into the resolutions or action items.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

TM

Terina M.

Hospital & Health Care, N/A employees

More than a year

5.0
June 2025

“user-friendly interface”

Pros

Really easy to access and is simple to navigate, with an interface that feels user friendly to read. I also like being able to make notes directly on the board papers and the ability to quickly pull up previous board packs is a huge time-saver. Overall it's been a helpful tool for keeping everything organised and easy to revisit.

Cons

Nothing else to add here, everything I needed is covered. I'm genuinely happy with BoardPro and would recommend it to other boards that want to use something practical and useful for board pack access and note-taking.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JS

John S.

Health, Wellness and Fitness, N/A employees

Less than a year

5.0
June 2025

“secure document co-working”

Pros

Keeps everything organized in a format that's easy to manage and it supports smooth collaboration on documents with solid security in place.

Cons

Hasn't bothered me so far. Coming from other board portals and platforms I disliked, this one has genuinely been a pleasant change.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

KH

Kate H.

Management Consulting, N/A employees

Less than a year

4.0
June 2025

“efficient voting system for faster inter-meeting decisions”

Pros

The voting tools really organize the process between board meetings making decisions much faster and more organized. Highly recommend it.

Cons

There have been a few occasions when the website wouldn't load properly and I couldn't access the documents exactly when I needed them.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

JD

Jackie D.

Education Management, N/A employees

Less than 6 months

5.0
June 2025

“Quick agendas and minutes”

Pros

It's super user-friendly and lets me put together agendas and minutes really quickly. The workflow has also helped cut down time and even money on printing which is a nice bonus.

Cons

I'd love the ability to send meeting reminders to members. Adding an option for in-committee minutes would also make it even more useful for how we run meetings.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GQ

Gary Q.

Research, N/A employees

Less than a year

4.0
June 2025

“easy document access”

Pros

Documents load and are easy to access and adding or attaching extra papers is just as simple. Speed of access really matters for me and this system handles it well. There's also solid storage for prior sets of documents so I can go back to earlier files without hassle.

Cons

Writing notes directly on the documents is pretty difficult. I also haven't gone through any training yet so I'm probably not using all the features the system offers.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

KP

Kylie P.

Biotechnology, N/A employees

Less than a year

5.0
June 2025

“Comment features offer great version clarity”

Pros

Honestly, it's so helpful having all the documents stored in one spot. I also love that I can leave comments and everyone is viewing the exact same version which keeps communication clear and avoids confusion.

Cons

No real downsides to report. Navigation feels easy, messaging users from the platform is simple and it's genuinely enjoyable to use. I'd definitely recommend it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8