Anthony O.
Non-Profit Organization Management, N/A employees
Less than a year
“paperless app with no bugs”
Pros
App is so easy to use and the paperless setup adds real value for the money. I haven't run into any obvious bugs or issues so far which makes the whole experience feel solid.
Cons
Nothing comes to mind that I'd honestly call a downside so it's hard to point out any specific con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Nicole U.
Education Management, N/A employees
Less than 6 months
“Loved the interactive app”
Pros
Love its interactive app and it just takes minutes in real time which makes meetings much more organized. It's also easy to use and the fact that it eliminates paper is a huge plus for me.
Cons
Right now there's no support for In Committee items though the team is actively working on it. Access permissions also seem a little too broad at the moment so it would be better to tighten and define roles to better control who can do what.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Michael K.
Financial Services, N/A employees
Less than 6 months
“impressive performance overall”
Pros
Having a central repository and an audit trail for board meetings is a huge win. The meeting notes are clear and it's easy to see the decision points and action items as they're recorded. I also appreciate that I can remotely handle agenda items ahead of the board meeting which makes everything feel more organized before the session even starts.
Cons
A high-level summary view of the online agenda would be a nice addition so members can check what's coming without needing to open into every detail. That said, I may not have explored all the existing viewing options thoroughly yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tarsha G.
Sports, N/A employees
Less than 6 months
“keeps everything organized”
Pros
The app looks very professional and the documents are presented in a clean organized way. everything feels easy to access when you need it and the usability is spot-on... especially when you're working through multiple documents during the same meeting. The toolbar is also a big win since editing, highlights and notes can be added quickly without extra steps.
Cons
No complaints at all. Using it has helped our meetings run more efficiently and effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Peter S.
Financial Services, N/A employees
Less than a year
“fully automated board meeting workflow”
Pros
This is a fully automated setup that cuts down the time and cost involved in preparing for board meetings, running them and handling the follow-up afterwards.
Cons
There's a bit of duplication with the reminders since they can become repetitive. Adding an open note back to the system would make it easier to confirm receipt of an action reminder and could also help reduce how many follow-ups get sent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ricky J.
Real Estate, N/A employees
Less than a year
“feature rich”
Pros
Great value for money. I also really appreciate that the company keeps building new features and continuously expanding the functionality which has made our board meetings run more effectively. On top of that, their customer support feels proactive and responsive, not something you have to chase down.
Cons
Scheduling can be a bit confusing and a little buggy when you're dealing with different calendar integrations (Google, Outlook, iCal, etc.) but it hasn't been a major problem for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Non-Profit Organization Management, N/A employees
Less than 6 months
“works really well”
Pros
Makes board meeting administration feel very organized and it acts as a single source of truth for directors and trustees around decisions, minutes and agendas. Being able to circulate reports and capture decisions outside of the scheduled meeting keeps things moving and helps ensure the board and operations stay aligned with the right context. The search feature is also incredibly useful for pulling up historical records quickly.
Cons
There have been a few anecdotal login issues for some trustees who sit across multiple trusts, mainly trouble getting into the correct company. It may be tied to having multiple email accounts across different businesses so the mapping isn't always easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebekah C.
Non-Profit Organization Management, N/A employees
Less than a year
“centralized notes”
Pros
All your information stays in one place which makes it much more organized. The platform also supports efficient note-taking and helps cut down on secretary workload. It's useful for reminding people and supporting the completion of action items as work moves along.
Cons
Nothing too major, just that there are extra charges for extra features like subcommittee minutes and digital signing. Also, documents can't be rotated for viewing when they're in landscape orientation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Alice M.
Education Management, N/A employees
Less than a year
“quick online access”
Pros
Accessing it online is easy and it runs efficiently... especially for keeping board meetings and board packs on track with timely reminders.
Cons
Sometimes not every document is easy to track down and there are quite a few small, separate links that are hard to locate because the labeling isn't that clear.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Tony R.
Non-Profit Organization Management, N/A employees
More than a year
“reminders are great”
Pros
It helps our management team and officers set up each meeting agenda in a structured way, including attaching the right supporting documents ahead of time. During the meeting, board members can review the agenda and materials right from their laptops which cuts down on paper a lot. Actions are tracked clearly and then archived so there's a solid record afterward.
Cons
No cons from me
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivia L.
Religious Institutions, N/A employees
Less than 6 months
“live minute creation really helps”
Pros
Being able to create minutes live and then tidy them up later is super easy. It's also really handy for keeping everything tracked, even when the board doesn't end up using every feature. Communication feels much more centralised and the minutes come out looking really polished and neatly formatted. The board pack itself is excellent too, at first I wasn't sure it would include everything but it actually does which I really appreciated.
Cons
Using a set agenda template has one limitation, if there are sections that don't fit what I need, I can't edit just those parts. The workaround is to delete the whole template and rebuild my agenda from scratch. It's not a big issue, just something I had to learn the hard way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marianne R.
Construction, N/A employees
Less than a year
“auto-restructuring for easy editing”
Pros
So the way it automatically restructures itself whenever something changes and keeps the correct order of sections when edits are made, has been really helpful.
Cons
Once a board pack is published, there's no way to unpublish it. Also, board members receive constant email/notification messages for even the smallest updates. It would be better if there were some control over that because sometimes the "update" is just a spelling mistake.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jacinta K.
Education Management, N/A employees
Less than 6 months
“simple management”
Pros
This platform makes it simple to manage, read and annotate board papers. It also helps me keep track of my own actions, since I'm on a bunch of committees, it's really easy to lose tabs without something like this.
Cons
I'm genuinely happy with BoardPro though I'd love to have a feature for jumping directly between my own comments so I wouldn't need to scroll around to find them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Margaret S.
Investment Management, N/A employees
Less than 6 months
“handy template system!”
Pros
Template system is really handy for generating meeting minutes and agendas and it also helps manage interest registers. On top of that, we're using it as a document register which keeps everything organized in one place.
Cons
Minute-taking feels a bit dated. It would be better if it were easier to move from the notes section straight into the resolutions or action items.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Terina M.
Hospital & Health Care, N/A employees
More than a year
“user-friendly interface”
Pros
Really easy to access and is simple to navigate, with an interface that feels user friendly to read. I also like being able to make notes directly on the board papers and the ability to quickly pull up previous board packs is a huge time-saver. Overall it's been a helpful tool for keeping everything organised and easy to revisit.
Cons
Nothing else to add here, everything I needed is covered. I'm genuinely happy with BoardPro and would recommend it to other boards that want to use something practical and useful for board pack access and note-taking.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
John S.
Health, Wellness and Fitness, N/A employees
Less than a year
“secure document co-working”
Pros
Keeps everything organized in a format that's easy to manage and it supports smooth collaboration on documents with solid security in place.
Cons
Hasn't bothered me so far. Coming from other board portals and platforms I disliked, this one has genuinely been a pleasant change.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Kate H.
Management Consulting, N/A employees
Less than a year
“efficient voting system for faster inter-meeting decisions”
Pros
The voting tools really organize the process between board meetings making decisions much faster and more organized. Highly recommend it.
Cons
There have been a few occasions when the website wouldn't load properly and I couldn't access the documents exactly when I needed them.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Jackie D.
Education Management, N/A employees
Less than 6 months
“Quick agendas and minutes”
Pros
It's super user-friendly and lets me put together agendas and minutes really quickly. The workflow has also helped cut down time and even money on printing which is a nice bonus.
Cons
I'd love the ability to send meeting reminders to members. Adding an option for in-committee minutes would also make it even more useful for how we run meetings.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gary Q.
Research, N/A employees
Less than a year
“easy document access”
Pros
Documents load and are easy to access and adding or attaching extra papers is just as simple. Speed of access really matters for me and this system handles it well. There's also solid storage for prior sets of documents so I can go back to earlier files without hassle.
Cons
Writing notes directly on the documents is pretty difficult. I also haven't gone through any training yet so I'm probably not using all the features the system offers.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Kylie P.
Biotechnology, N/A employees
Less than a year
“Comment features offer great version clarity”
Pros
Honestly, it's so helpful having all the documents stored in one spot. I also love that I can leave comments and everyone is viewing the exact same version which keeps communication clear and avoids confusion.
Cons
No real downsides to report. Navigation feels easy, messaging users from the platform is simple and it's genuinely enjoyable to use. I'd definitely recommend it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8