Canva Reviews
Total 2169 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars15%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Events Services, 1-10 employees
More than a year
“canva pro wins”
Pros
Canva has become part of my everyday routine for my business. I've used Canva Pro to design my business logo and it's gotten me so many compliments. Also, I rely on it daily for my social media content, photo editing and even making fun pictures for my family. One thing I really love is being able to manage everything connected to my brand create high-quality visuals and publish to my social media all from the Canva app with Canva Pro. I'm also really excited to start using the feature that lets me schedule posts in advance. When I first signed up, I didn't expect to keep Canva Pro but I honestly love it and it has been completely worth the monthly cost because I use it so much. It makes my life easier while helping me create beautiful, professional-looking content. I truly couldn't manage the online side of my business without it and I highly recommend it.
Cons
The one thing I really wish it had is a way to organize my designs into folders inside the app. Since I've been using it for several years, all of my designs are just grouped together in one long list. That means I have to spend time scrolling through everything to find the posts I want to share on social media and it ends up being a real time-waster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 11-50 employees
More than a year
“endless design options”
Pros
Getting started feels very beginner-friendly yet it still has plenty of features when you need more. The templates, along with the wide selection of stock images and graphics, make it feel like the design possibilities never run out.
Cons
Working on team sharing is a bit complicated and it seems like the organization of that part could be improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“powerful free tools in chrome”
Pros
Right from Chrome, it handles most of what I need and the free version is surprisingly capable. Turning videos into animated GIFs is quick and the drag-and-drop setup keeps everything moving fast. Even though I have a lot of Photoshop experience, I still end up using Canva for most projects because the interface is simple to work with. I've been using it for years and it keeps improving over time, even if the Pro price keeps climbing.
Cons
A few more image distortion options and effects would make it even better. I'd also love to see a bigger font selection. Another thing that would help is a way to save uploaded images into groups instead of having everything sit in one long list.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Apparel & Fashion, 11-50 employees
More than a year
“feature packed”
Pros
Great overall.... It comes with a massive selection of templates that you can either use as-is or treat as inspiration for your own designs. Everything can be adjusted to match the color palette and dimensions you need, depending on what you're creating. It also includes a huge stock library that's incredibly fast to browse and use, with access to videos, audio and other media.
Cons
One thing I'd still like to see is more flexibility when editing shapes. Adding a pen tool would make a big difference for me. I'd also love a wider variety of backgrounds and templates. It can also start to lag when I'm working on larger projects with 50+ artboards.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 51-100 employees
More than a year
“a complete tool”
Pros
Whether it's a simple A4 document or a full presentation with custom video elements, Canva makes it incredibly adaptive to create just about any kind of creative asset. The platform offers a lot of flexibility so you're not boxed into one type of design work. Also, its massive online content library keeps projects moving because there's no need to constantly leave the platform to hunt for images, videos or other assets. Since I work with a brand keeping everything visually consistent is a big deal and it handles that really well. You can save logos, fonts and color palettes right in your company profile which makes staying on brand across all materials very simple.
Cons
I've been using it both professionally and personally for close to 10 years and it has kept pace with my own growth as well as the increasing quality of my content. At this point, our marketing team hasn't come across any issues with the current version of Canva since 2022.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
E-Learning, 500+ employees
More than a year
“creative tools all in one”
Pros
This takes a lot of the hassle out of image editing and artwork creation thanks to its ready-made templates and built-in features. The platform is very user-friendly which makes it simple to put together attractive posters, videos and presentations all in one place.
Cons
Honestly don't have anything negative to say about it especially since they keep improving the tool with continuous feature updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
More than a year
“create anytime with canva”
Pros
Canva has made things much more practical for me. Being able to create whenever I want is fantastic and I'd gladly recommend it to patients, entrepreneurs and students alike.
Cons
The price of the Pro version feels quite high in my country because of the currency difference. For new entrepreneurs, it can be discouraging not to be able to keep paying for the premium subscription.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
More than a year
“packed with creative options”
Pros
There's a huge range of options available to designers at every stage,before starting, while creating and even after the design is finished,which really helps produce the highest-quality work possible. Also, the interface is very user-friendly and simple to work with.
Cons
As a graphic designer who moved from Canva to Adobe's software, I can honestly say I have nothing negative to point out,this software has been amazing in every way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Internet, 1-10 employees
More than a year
“fun templates for every project”
Pros
Getting started with Canva felt surprisingly simple, even though design has never really been my strong point. The platform made the whole process enjoyable and I had fun using it. I also appreciated the huge variety of options available because it was very quick to find a template that matched exactly what I needed.
Cons
Not much to complain about with it. If I had to point out one thing, it would be that the platform can feel a little overwhelming in the beginning. With so many templates and features available, it's not always obvious where to begin. Still, after spending a little time with it, it becomes much easier to navigate and create really nice-looking designs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“i use it daily”
Pros
Whenever I need to put something together fast, it does the job. It has everything I need for quick photo edits, logos, banners, ad posts and social media thumbnails, along with other content creation, website visuals and graphic design work. The free plan is very generous too, with access to hundreds of templates and design options that work well across desktop, tablet and mobile. Uploading, downloading and sharing my projects to other platforms is also very quick and even the free designs still look polished and professional.
Cons
One limitation with the free version is stock images since many of the more appealing and popular ones are locked behind the paid plan. That said, the subscription is reasonably priced and if you already have your own images, uploading them into your designs is simple and works well.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Graphic Design, 1-10 employees
More than a year
“so great”
Pros
After spending a long time looking for software that wouldn't slow down my laptop and would also work well on Android, I came across it through YouTube recommendations. I gave it a try and was genuinely amazed. On my laptop I can use it through the web and on Android I have the app and the best part is that it barely takes up space or resources on either device. When it comes to usability, it's very simple for any kind of user, even complete beginners. As for value, I can honestly say it's one of the best because it's affordable and also offers referral compatibility which can give you free premium benefits. It supports multiple formats like GIF, MP4, high-resolution PNG, JPG and more. It really has everything. I absolutely recommend this amazing tool.
Cons
It's a very interesting design tool and honestly I can barely find anything negative to say about it. The only area where I think it could improve is support for designing in larger sizes and formats because with that it would feel perfect. Aside from that, I still think it's a wonderful tool and very user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“recommended from me”
Pros
Using it feels really simple. There are plenty of templates available, plus a lot of free graphics you can use in both the free and paid versions. Once you subscribe, being able to save your brand colors and fonts is especially useful if you're using it for your business.
Cons
I honestly can't think of anything I disliked. I really enjoy using it to create creatives.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“boosts creativity”
Pros
Canva covers almost everything I need feature-wise. I enjoy using it for graphic design especially when creating simple e-card designs and other promotional materials. The video and photo editing tools have been really valuable too. In fact, they helped me publish videos for my YouTube channel for the first time when I started last year. It has also been a big help with integrating visuals into my website through this tool. Also, I appreciate that it offers a free version. It gives me room to use my creativity and imagination when deciding what kind of content to make and how to create it. This platform also helped me discover and explore many ideas for presentations and content creation, even as a beginner.
Cons
The downside is the limitation that comes with the free version since I cannot freely access many of the more attractive designs. I feel restricted when it comes to photos, templates and other graphic elements which makes it harder to fully develop my own ideas for content creation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Internet, 51-100 employees
More than a year
“design tools help”
Pros
Creating decent visuals takes only minutes with it, even for someone like me who doesn't have a design background. The tools are really good, the process feels simple and the adaptive interface makes everything much more manageable. I also really appreciate how widely usable it is and how much room there is for customization.
Cons
It already includes a solid range of AI-powered features which I do appreciate but I'd still love to see them expand and improve that area even more.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Internet, 500+ employees
More than a year
“works well”
Pros
This has been a perfect fit for the kind of work I do. Its drag-and-drop interface is very simple and since I only handle occasional visual content and photo editing for social media and website posts, paying for an Adobe subscription always felt too expensive. I really appreciate how simple it is to use without having to spend a lot of time learning complicated software. It works especially well for beginners who still want polished, high-quality content. It has sped up my workflow a lot and the templates help me create modern, professional-looking designs.
Cons
honestly I do not have many complaints because I find the platform extremely useful. The only minor issue I have noticed is that sometimes when I upload images, the resolution seems lower and the final result looks a little blurry.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“my editing partner”
Pros
It has been a fantastic fit for the kind of design work I do. Since I only handle occasional graphic design and photo editing for social media and website content, paying for a full Adobe subscription felt a bit too costly. The drag-and-drop setup makes everything very approachable and I never have to spend tons of time learning complicated tools. It's ideal for beginners or amateurs who still want polished, professional-looking content. My workflow has become much faster and the templates help me create modern, high-quality designs without much effort. It also works really well when collaborating with team members.
Cons
The one downside is that if you want to get the most out of it, you really need the Pro version and that can feel a little pricey. Even so, I'm happy to pay for it and would still strongly recommend it to others.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“canva is my creative go-to”
Pros
Despite having the full Adobe Suite, I still reach for it more often because it's just so much quicker and more approachable to use. It comes packed with templates, vectors, photos, video clips and plenty of other assets. One thing I really enjoy is being able to build my own templates and swap elements around without any hassle. Of course, there are some things it can't do and that's when I switch over to Photoshop, Lightroom or Illustrator. Still, it is capable of far more than most people assume. You can remove backgrounds, apply drop shadows, outline cut-out images, create neon-style text, animate graphics and a lot more. The list honestly keeps going. That's exactly why it has become my default design tool.
Cons
Definitely has some limitations when you put it next to the Adobe Suite but I don't expect it to replace Adobe because they serve different purposes and I value each one for what it does well. One of the trade-offs is that text effects aren't nearly as customizable as Photoshop's style tools. More broadly, the overall level of customization just doesn't come close to what Adobe offers. My one more noticeable complaint is the photo filter and editing side which feels pretty limited. Compared with older tools like Flickr's Picnik or the old Photoscape software, its photo editing options are fairly minimal. I'd really like to see more retouching features added, such as blemish removal, facial touch-up tools or a softening option. Another frustrating issue is that some audio tracks included with the Pro membership still get flagged on YouTube as if they aren't royalty-free which can prevent monetization on a video. I'm not really sure why that happens but it's definitely annoying.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“free access”
Pros
One thing I appreciate most is the free-user option because whenever my monthly subscription runs out, I can still keep using the software much like I do when I'm on the premium plan.
Cons
At this point, I really don't have any complaints because I haven't come across any. It feels complete to me,if you need free tools, it delivers. If you want a professional graphic design platform, it easily ranks among the top choices. It even offers high-ticket affiliate opportunities, along with plenty of other useful benefits.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Internet, 1-10 employees
Less than a year
“fantastic designs in minutes”
Pros
Having such an excellent tool on my phone to create business cards, logos, presentations and much more in just a few minutes is amazing. It makes it possible for anyone to put together impressive designs without much effort and the final result often looks like it was made by an experienced design professional. It's fantastic.
Cons
Even though the free version has limited customization options, it still works very well and handles what I need whenever I have a project to create. Some templates can be edited but not saved or shared if you're using the free plan which is frustrating. I understand that the platform needs to keep the app updated but it would be nice if they also considered creators a bit more and lowered the subscription price.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
E-Learning, 1-10 employees
Less than 6 months
“beginner-friendly design toolkit”
Pros
Even without any design background, this software is simple to work with. There are plenty of free templates, designs and images available which gives you lots of options to choose from. The drag-and-drop setup makes it especially beginner-friendly and comfortable to use.
Cons
One downside is that once a design has been downloaded, it can't be edited directly. You have to return to the software anytime you want to make changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10