Canva Reviews
Total 2169 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars15%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Import and Export, 1-10 employees
More than a year
“easy to access”
Pros
Getting started felt very simple, even as a first-time user. The editing features are clearly laid out and simple to follow, without any overly complicated tools or apps to figure out so no previous design skills are really needed. There are plenty of templates available if you don't want to create something from scratch and all your designs can be saved to your profile so you can open them from any device. That makes it really convenient to have quick access to your work, even when you're away from your desktop.
Cons
I've used both the free and Pro versions. The one-time Pro fee can be fairly expensive for users in some countries especially where I am in South Africa. The free version also has limits if you want to use many of Canva's templates, elements or music. That said, if you're uploading and using your own content, the free version still works really well.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Oil & Energy, 500+ employees
Less than a year
“anyone can use it”
Pros
So simple to get started with this tool and this makes it perfect for people who are not design experts but still want to create their own content. It helps you produce creative materials to promote a brand organize work calendars, make diagrams, design Instagram posts and more. Overall, it feels like a very complete and excellent tool.
Cons
A number of features, like removing the background from a photo, that id love are locked behind the paid version. Even so, paying for the application feels worthwhile because the value and benefits you get from it are quite significant.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 1-10 employees
More than a year
“so good”
Pros
The finished designs turn out really well and the platform is very simple to use. The templates give my creativity an instant starting point and all the extra add-ins help me make things feel more unique and original.
Cons
Working on designs from my phone is still difficult. There are certain things I'd rather handle on my laptop, even though I usually want to use my phone since I always have it with me.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Automotive, 11-50 employees
More than a year
“perfect!!”
Pros
Right away, the drag-and-drop feature felt like the biggest advantage and the site is friendly enough that almost anyone can start using it without much trouble. It comes with plenty of elements and a wide range of tools to work with. For creating posters and animations, this platform has been one of the best options I've used.
Cons
At times, the site can lag while editing if a large file gets uploaded and having some of the best features locked behind the premium plan can be a bit of a turn-off.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Hospitality, 51-100 employees
More than a year
“consistent branding every time”
Pros
Using this product has been really simple and it keeps all of our branding assets and marketing posts looking polished and consistent no matter which team member creates them.
Cons
One thing that took a little adjustment was that projects are not shared with the team automatically unless you choose to do that. It was a bit of a learning curve at first but we understand the process now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Education Management, 11-50 employees
More than a year
“design tools are good”
Pros
It makes it simple for businesses and individuals to create content that fits a company's brand or develop something completely original. It's a flexible platform that works well for both professional needs and personal projects.
Cons
Without a paid membership, a lot of the content and graphics stay locked. You can start building a presentation expecting to use certain advertised features, only to realize partway through that they require a subscription. That said, the paid plan is definitely worth it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“fantastic asset library value”
Pros
Affordable plans give you access to a huge collection of assets, including images, videos, royalty-free music and more. It's also very convenient to use across devices like a computer, tablet or phone since designs sync through the cloud so your latest work is always available wherever you are. Also, the collaboration features are really useful for sharing with editors, keeping your team updated and supervising projects in real time.
Cons
Syncing can be unreliable when the internet connection is weak and if you're offline some changes might not get saved. There are also a few tools that still feel a bit unfinished.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Education Management, 1-10 employees
More than a year
“feature-packed”
Pros
This software keeps rolling out new features which makes the platform feel like it's always improving. There's also a massive library of free assets and the option to pay for Pro only when needed is excellent since it works well for different budgets. Also, they offer a range of license options for different types of users and are especially supportive of nonprofits.
Cons
The only part that still seems to be a work in progress is importing PDFs. I don't personally use that feature much but I do need to understand it well enough to teach others. It can be a little glitchy although it's a very minor issue overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Writing and Editing, 500+ employees
More than a year
“awesome!!”
Pros
Using Canva's resume templates has been a really positive experience because they're simple to work with and turn out beautifully. The platform lets me handle a wide range of tasks in one place. I use Canva to design most of my CVs and cover letters and I also rely on it for creating presentations. One feature I really appreciate is that it keeps saving your work while you're still busy on a project. In other words, your progress is saved automatically as you go.
Cons
A downside is that it's not very practical for ongoing use if someone doesn't have enough data. Designing a resume from scratch can take a while and when your data is limited or you can't afford enough of it, using this software regularly for projects becomes difficult.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“my experience was great”
Pros
Plenty of online tools help with designing layouts but Canva stands out for being especially simple to work with. Also, the template library is huge so there's a lot to choose from.
Cons
One thing I'd really like to see improved is document management because organizing all my layouts can get messy fast. Since it's very simple to make copies and new versions of designs, older documents can quickly become hard to track down in the clutter.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
10
Education Management, 11-50 employees
Less than a year
“quality designs”
Pros
After using Canva for quite a while, I can honestly say it has been incredibly helpful especially for beginners in graphic design. The features are excellent and make it simple to create, edit and design graphics. The design elements are really good and I especially love the wide variety of templates since they can all be edited to fit what I need. Canva works wonderfully for students, parents and teachers alike. The presentations come out looking polished, with very good quality and resolution. I used to struggle a lot when making high-quality certificates for my outstanding students but with Canva, I can now create them without any trouble. Its GIF feature is also excellent. We even used GIFs in a Canva presentation during our Recognition Day and the result was really, really impressive. I truly love using Canva!
Cons
Even though it is an excellent tool, it does have a few downsides. One issue is that it mainly works online so it is not ideal if you need something for offline use. There are also some features that are only available with the premium version. As for presentations, the icon selection feels limited compared with PowerPoint. Because of that, I would still choose PowerPoint over Canva when making presentations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 101-500 employees
More than a year
“canva keeps getting better”
Pros
It keeps improving and feels like a stronger product with almost every monthly update. The team continues rolling out changes that respond to what the community actually needs, like improved animations, a larger template library, added team features and more.
Cons
At times, the "Your Projects" section feels a bit cluttered and they still haven't quite found a clearer, more cohesive way to organize and present that area.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“keeps getting better”
Pros
Getting started with this software was very simple. It gave me free access to its features since I use it for health awareness campaigns in low- and middle-income countries. Uploading videos, images and even audio is very simple and I also really appreciate being able to share designs directly to social media accounts.
Cons
With all the benefits it offers, the only thing I really struggle with is that the app cannot be used without an internet connection.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“polished designs”
Pros
Designing with it feels a lot more enjoyable because it helps you present your message in a beautiful, polished way. It's a fun, user-friendly and professional design tool for creating quality content for presentations, school assignments, websites and plenty more. I've been using it for nearly two years now and there are many reasons I keep coming back to it. One of the biggest advantages is how simple it is to work with while still being powerful enough to create stylish results. There's a huge selection of useful templates, both with images included and without. I can choose almost any template, swap out the background image or color palette with my own photo or logo and then adjust the text style and colors to match what I need. Also, it includes some really nice built-in tools for adding special image effects, like lighting effects and it even lets me draw directly on images without much effort. Besides making eye-catching graphics, I also use Canva at times for portfolio-style pages or blog header designs when I don't want to build something entirely from scratch but still want the final result to stand out.
Cons
It does have a few limitations especially since some features are locked behind the Pro account but overall it's still an excellent tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“your editing companion”
Pros
Whenever we need something put together quickly, Canva is the tool we turn to. While we still rely on programs like Photoshop and Illustrator for graphic work that needs more advanced editing, It is our go-to for building mood boards, gathering stock footage to customize, creating briefs or presentations and handling other collaborative team projects.
Cons
Honestly I do not have any real complaints. It would be nice to see more advanced graphic and video editing capabilities added but since it is a cloud-based platform, it is not really fair to compare it directly with Adobe products because they are built for different purposes and workflows.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Education Management, 500+ employees
Less than a year
“powerful photo effects and drag-and-drop”
Pros
Canva feels very user-friendly and the wide range of photo effects is one of the things I enjoy most. It's helped me adjust and edit photos exactly the way I want without much effort. The drag-and-drop option is a big plus too since it makes it simple to edit all my content, add my own custom watermarks and then export everything to whichever app I want to use.
Cons
There are times when I'd rather work from my phone but the mobile app is much more limited than the desktop version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“quick templates for beginners”
Pros
The interface feels very user-friendly and simple especially for beginners who find Photoshop hard to pick up. The ready-made templates helped me get work done much faster with less effort. I have not explored many of the premium tools yet but even during the trial, I was able to automate parts of my social media post design process by reusing existing resources.
Cons
Not a complete graphic design solution so after a certain point, its usefulness becomes limited. To access more advanced capabilities, you have to pay for the premium features. The desktop and mobile apps also need improvement since uploads are slow and multiple file uploads often do not show a progress bar.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
More than a year
“constantly improving design tool”
Pros
It keeps getting better all the time. It used to feel a little amateurish but now I no longer feel like I'm missing anything by not using Adobe design products.
Cons
Saving into folders could be better. There should be a way to create shortcuts.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Design, 51-100 employees
More than a year
“templates so good”
Pros
Working as the graphic designer for our nonprofit, keeping up with design requests from a team of 70+ people for flyers, posters and other materials used to be a real challenge especially when it came to prioritizing our brand and making sure everything stayed aligned with our standards. Once we started using Canva Pro and saw the value of having a subscription that could store our brand guidelines along with pre-made templates for others to use, it immediately expanded our capacity. It helped us keep our branding consistent, made sure templates were already approved and gave team members the freedom to create their own flyers, posters and other designs without waiting on turnaround time. It also gave our Communications Department a central place to keep designs for events across our 20+ programs which helped us stay informed about what was happening throughout the organization. Also, it's a very efficient tool that people at any skill level can pick up and use.
Cons
One thing we've noticed while using it with our team is that the folder features could use a bit more improvement. Stronger folder organization would help us stay on top of everything especially from an admin perspective since team members often share items with our main communications account for review. A clearer, more simple way to organize designs, manage folders and create subfolders would make things a lot more convenient for admins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
E-Learning, 51-100 employees
Less than a year
“huge ready-made image library”
Pros
There's a massive collection of pre-made images available which makes it really useful when I need something quickly.
Cons
It does take a little while to get familiar with how everything works.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10