Canva Reviews
Total 2169 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars15%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Financial Services, 101-500 employees
More than a year
“ideal for our design needs”
Pros
Between the excellent free plan and the reasonably priced paid version, this software has become part of my daily routine. The templates make it simple to customize fonts, colors and photos and I can even upload my band kit fonts and color codes to keep everything on brand. The newer background removal tool has taken the place of Photoshop for most of my projects which has been a huge plus. Being able to resize one graphic into multiple dimensions is also a massive win for social media work. The photo library is extensive and quick to search and I appreciate that all of my designs are saved for fast retrieval later. Duplicating designs is just as helpful since I can build one template and reuse it across different projects. Also, stickers and animated GIF creation add even more flexibility. I also love that I can order affordable printed versions of my designs, whether it's holiday cards or posters, without having to export files and send them to another vendor. It really organized the whole process.
Cons
I honestly don't have any complaints about the desktop version and am excited to see what improvements and new features continue to be added. The only area that feels a bit less polished is the mobile app which can be harder to work with because of the smaller screen and the precision needed when dragging and dropping elements with your finger.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Professional Training & Coaching, 1-10 employees
More than a year
“i enjoy using it”
Pros
Putting designs together with this software feels very simple. Uploading my own images is simple and I've been able to create beautiful posters, flyers, tickets and even a workbook for my business with it.
Cons
My biggest concern is the pricing. For a new business that's just getting started, the yearly cost to access the best features feels pretty expensive and even the monthly option can be a lot in the beginning. That said, the free version still works really well.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Professional Training & Coaching, 101-500 employees
More than a year
“canva transformed my ads”
Pros
Before this, design was never really my thing. I would not call myself an artist at all but once I started using it for my work ads, the way I create them changed completely. After giving it some patience and letting my creativity kick in, I started making designs that honestly felt impressive by my own standards. Canva is the best tool for creating your own ads and it is very user-friendly. I genuinely enjoy using it. Right now I am trying Canva Pro and I think it will help me produce even better ads for my customers and strengthen my work in such a challenging time. It is absolutely worth jumping into Canva without wasting any more time.
Cons
The limitation is not really the software but the person using it. If you want to create an ad with a strong idea that truly attracts new customers, you need to invest time and explore everything it can do. It is a very good tool but you have to spend time learning its full potential and understanding what you can create with it. The smartest approach is to practice, dedicate time and keep making ads because that is the only way to learn and get the most out of your own potential.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Insurance, 500+ employees
More than a year
“helped me so much”
Pros
It has been the best graphic design tool I've used. It lets even a beginner put together professional-looking logos, banners, flyers and posters in just a matter of minutes. I've been using Canva for nearly 7 years to create banners, flyers and posters for advertising campaigns and the results were so well received by my supervisors that people stopped asking for a professional graphic designer. That journey even helped me become a freelancer on platforms like Fiverr, where I now offer my design services. I've completed several hundred orders using Canva as my only work tool. The platform is excellent because it provides templates you can fully customize, giving you plenty of room to express your creativity. Canva has truly helped me grow my creative skills and turn my passion into a source of income.
Cons
At first, I used its free version but the projects I created were basically unusable because the "Canva" watermark was always placed right in the middle of my designs. That made the work impossible to use and also prevented anyone from properly judging the quality of what I had made. I almost gave up on it because of that since I wasn't ready to move to the paid version before first testing my work through the free plan but that really wasn't possible. Another downside is that some themes come with plenty of templates, while others have very few which becomes frustrating when you need to work on a topic that seems overlooked.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
More than a year
“a great pick!”
Pros
As the only person handling marketing for our small catering and event planning business, Canva has been a lifesaver. I've been using it for more than two years and I still can't get enough of it. I build everything there,menus, ads and social media posts,and it helps me keep the quality consistent and professional without needing a full creative team. There's a ton of flexibility in the design tools too. I can customize every piece from start to finish, including size, fonts, rotation, transparency, colors, GIFs or other moving media and then export everything in whatever format I need, like PDF, JPG, PNG or video. When I need photos or design elements, I just type in keywords and thousands of useful options appear. Not everything is free but there are so many free templates and design choices that it still feels like the free version gives you a lot to work with. And when something includes a watermark, the extra cost usually feels reasonable and worth paying.I've made everything from simple restaurant signs to more polished, attention-grabbing social media ads. One of the biggest advantages is that I can sign in from any computer and all my designs are right there waiting for me. It also autosaves changes regularly which gives me peace of mind because I'm not worried about losing work. It's also nice that they offer printing options.
Cons
One area that still feels limited is the moving image selection. it has added moving GIFs which is a nice feature but the variety isn't quite there yet. I'd really like to see them expand those options because animated elements are attention-grabbing and would help creative users like me produce even better content. I also haven't tested Canva's printing service myself yet, even though that option is available. I'm planning to try it soon for a personal project since I'm getting married and want to design my own wedding invitations and save-the-dates through it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Internet, 1-10 employees
More than a year
“customization is great”
Pros
Unlike a lot of tools aimed at non-designers, it doesn't box you in with a tiny set of choices that make every logo, banner or graphic come out looking the same. It stands out because it gives you enough flexibility to explore tons of different directions while still keeping the process fun and approachable. There are plenty of assets to experiment with so you can actually create something that feels original and personal instead of just picking from a couple of fixed templates. At the same time, it's simple enough that you don't need to struggle through tutorials or spend ages learning the platform before getting started. It's especially useful for putting together things like logos, banners, t-shirt designs and other quick visual assets when you don't have access to a professional designer. For home businesses, startups or teams where the CEO, product lead or marketer has to jump in and make campaign materials or merchandise, it's a really practical option.
Cons
This feels more like a limitation than a true complaint but it offers a huge range of template categories, including videos and restaurant menus, while still missing a couple of important use cases as of Mar 28, 2020. It doesn't seem to support screenshot layouts for app stores and its video tools don't let you overlay a graphic or another video inside a scene. Those two gaps matter quite a bit for small businesses building apps since they often need promotional screenshots with marketing text around them as well as demo videos that showcase app content. If those are priorities, you'll probably need to use other services like Biteable for promo videos and The App Launchpad for screenshot generation.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“it powers our remote team”
Pros
When I launched my marketing business, the plan was always to scale with a remote team. That made it pretty clear I needed a design tool that could offer a lot of what Illustrator does but without the expense or the hassle of installing software on everyone's machine. Canva ended up being exactly that for us,a cloud-based design tool that feels like a Swiss army knife. I can be in Buenos Aires, bring on a teammate in Los Angeles and have them working right away without worrying about whether they have an Adobe subscription. Also, Canva's interface has become much stronger over time, with features like smart guides, really solid export options and built-in access to stock images. Because of that, we rely on Adobe less and less.
Cons
There honestly isn't much to criticize because their team has built a really strong product overall. Still, there's one smaller detail I'd love to see improved. With security and privacy mattering more than ever, I wish it supported two-factor authentication through an authenticator app. Right now, 2FA is available by text message but my team travels constantly and we've had phones lost or stolen more than once. Since we already use 1Password on our computers to generate login codes, having an authenticator-based 2FA option would be far more practical and would save us time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“packed with templates”
Pros
Canva packs in so many useful features that it's honestly hard to know where to begin. It's very simple to use, even without any background in graphic design and the tools it offers compete well with a lot of pricier paid platforms. The interface is beginner-friendly and quick to pick up especially since so much of it works with simple drag-and-drop actions. There are tons of templates so not only are things like Facebook headers and Instagram posts already sized correctly but there are also plenty of free designs you can customize. It's also helpful for teamwork since you can share designs with others and make copies. Overall, there's a lot here to appreciate in Canva.
Cons
Really isn't much for me to complain about. A fair number of elements like images, fonts and GIFs, along with features such as resizing a design without rebuilding it, are locked behind the paid subscription and it doesn't give you a way to hide those items though I understand why. Downloaded files can sometimes come out with odd formatting. It also doesn't do everything Photoshop or InDesign can do so it's not a full replacement for those programs. Beyond that, the downsides are pretty minor, like pasted text losing paragraph spacing or bullet formatting so there's not a lot to dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
Less than a year
“complete social media creator”
Pros
It feels incredibly adaptive to use because the whole workflow is basically drag and drop. There's a huge selection of elements to work with, including images, text, shapes and now even video and GIFs which makes it really useful for putting together engaging social media posts. Another thing that helps a lot is that all the format sizes are available right from the beginning so you just choose the final use, pick the dimensions and then start creating from there.
Cons
The free plan gives you a lot to work with which is a big plus but things get tricky when you need extras such as premium images, premium shapes or specific export options like transparent PNG. The paid plan is fairly affordable and does unlock a lot of worthwhile features but the downside is the stock image microtransactions since those have to be bought one by one and they are not cheap. For basic work, I'd suggest sticking with the free version and using an outside stock image source if needed. If your goal is to replace Photoshop entirely, then going Pro is really the only option although it still won't do everything Photoshop can. At least with Pro you get more export options and access to a much larger built-in stock library.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Public Relations and Communications, 1-10 employees
More than a year
“so good!!”
Pros
This has been part of my workflow for years,I actually started using it back when it was still in beta and access required an invite. Since then, it has become my go-to tool for creating just about every kind of graphic I need social media posts and profile images, blog graphics, posters, Facebook ads, website visuals, logos and more. I use it almost every single day. The biggest advantage is that it lets you make polished, professional-looking designs without having to learn a complex program like Photoshop. The learning curve is very light and if you know how to click, drag and drop, you can get up and running fast.
Cons
Honestly there's very little about it that I dislike. I used the free version for a couple of years and was able to do quite a lot with it before moving up to the Pro plan. I only upgraded because I reached a point where I needed some of the extra features. One example is that the free version doesn't let you export PNG files with transparent backgrounds which can be limiting,especially when creating logos. Still, I don't really see that as a flaw so much as a reason to pay for the upgraded version. It feels like a fair trade especially considering how many useful features come with Pro.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“free templates that deliver”
Pros
One of the biggest advantages of this service is that it's completely free. Whenever I need a social media post or a banner for a blog article, I can jump into it, type what I want in the search bar on the side and it gives me a huge range of options to pick from. Most of the time, those options, whether they're Canva-made templates or reusable designs shared by other users,are very close to exactly what I'm trying to create. I use it a lot for holiday-related social posts and it saves me a ton of time. Being able to just search something like "St. Paddy's Day" is much faster than hunting down shamrock stock photos and putting everything together myself in traditional photo editing software. There are templates for just about every kind of online use case and the editor lets you adjust text and images without much hassle. Features like snap-to alignment and grids also make it simple to keep everything lined up correctly. If you need a tool for things like digital postcards, square social graphics and similar content, I'd definitely recommend giving it a try. There is a paid version available but I rated it 5 stars for value because the free version already handles everything I personally need. I haven't really had to contact support though the ticket system looks perfectly adequate.
Cons
There really isn't much I dislike about the software. It covers pretty much everything I need from a tool that replaces building designs from scratch in regular photo editing programs. If I had to point out one thing, it would be that when you search for a design, it sometimes returns a lot of e-vite or holiday card-style templates. In most cases, I'm still able to adapt those designs into something useful for my purposes so it's not a serious issue at all. There are also plenty of template categories right on the home page which makes it fairly easy to avoid that by choosing a more specific starting point first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“my review”
Pros
Ever since I started teaching myself graphic design a couple of years ago, it has been a really reliable tool for me. It works just as well for basic tasks like social media graphics as it does for more involved projects like GIF animations. They keep rolling out new features and content and the refreshed suggestions for new ideas help keep things feeling current. Sharing projects with other people or across platforms is very convenient and there are plenty of file download options available. Also, the interface is incredibly adaptive so it doesn't take much time to figure things out and their documentation is genuinely helpful whenever questions come up.
Cons
Not much to complain about and the few issues I do have are pretty specific. Overall, I really don't run into system-wide problems. The one thing that occasionally gets frustrating is formatting images because of the snapping feature. Sometimes it automatically pulls an element to the spot the program assumes you want, even when that's not where you're trying to place it. For instance, if you want to position a circle slightly off-center, it may keep snapping it back to the middle and make it unnecessarily difficult to place it exactly where you want. Still, it's a small annoyance and not something that happens often enough to be a major problem.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
10
Executive Office, 1-10 employees
More than a year
“free and great”
Pros
Canva has been a huge win for me because it's so simple to use that even someone with basic computer skills can create designs that look professionally made. Also, most of what we need to do is entirely free. I handle marketing for a non-profit and we literally have no budget set aside for marketing so having access to it at no cost makes a massive difference. Because I'm able to do so much for free, when a special project comes up and I want to buy a premium image, my boss is completely fine with it. It helps a lot that I can show him exactly what the final design will look like before we spend any money.
Cons
One thing I really wish it would improve is the way free graphics and images can be searched. Right now, you can search by subject but the free options are mixed in with the premium ones. That means I sometimes spend quite a while digging through results just to find the free images I need. I do understand the reasoning behind it since it needs people to purchase premium images in order to stay supported and keep growing. My organization usually doesn't have the budget for those premium assets so I'm genuinely thankful that other users do pay for them because I want it to be around for a very long time. honestly I'm not sure what I would do without it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Outsourcing/Offshoring, 1-10 employees
More than a year
“makes design easy”
Pros
Twelve years had passed since I last drew or created anything and I'm definitely not a designer. My old "design tools" were basically MS Word clip art and Paint so realistically I shouldn't be able to make much of anything. Yet with this tool, I can put together presentable graphics in about 10 to 15 minutes. No, I'm not creating masterpieces but that's not really what it is meant for, at least from what I can tell. Where it really shines is everyday content like social media posts, blog images, posters and cover graphics. It handles all of that really well. If you need stunning, high-end artwork, you'll still want a professional designer. But for the constant day-to-day need to create multiple images for work or personal use, Canva is incredibly helpful. You can even make memes with it which is a fun bonus. Another thing I genuinely appreciate is that you don't need to pay to get real value from it. The paid plan is only necessary for premium elements and extra features and honestly most people probably won't need them. I haven't needed the premium features myself at all. The free version is more than enough for me and I'd say it's better than other free tools out there, even outperforming some paid ones.
Cons
Honestly there's nothing I'd really want to change. It's simple, adaptive and either free or extremely affordable so it already covers what most people could ask for. I know some professional designers complain about missing advanced features, unavailable export formats or the lack of background removal in certain cases. But it isn't Photoshop and I don't think it should be judged as if it were. From what I've heard, it is also continuing to expand its feature set so even those gaps may keep getting addressed over time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Market Research, 1-10 employees
More than a year
“worth it!”
Pros
Having templates ready to go makes the whole design process much faster and being able to save brand colors is a big plus. The built-in library of icons and assets is also something I really enjoy using and the resize feature is especially helpful when I need quick design variations for different channels.
Cons
There are a few specific areas that could be better. Exporting something as a PNG feels less adaptive than it should and the upload folders are pretty dated and hard to manage. Also, I haven't seen a way to organize created designs into folders so tracking down and editing older designs can get messy pretty quickly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Real Estate, 11-50 employees
More than a year
“polished results”
Pros
It has become my go-to tool for just about everything I need to design, from email campaigns and resumes to flyers, training materials, business cards and even logos. Compared with other software in the same category, this one really feels like the best of the bunch. It's extremely user-friendly and I really mean extremely which makes it ideal for beginners or for anyone who doesn't consider themselves creative but still wants professional-looking materials. The free version already gives you a lot to work with and if you want better quality exports or more premium features, the pricing feels fair for what you end up getting. There are plenty of templates, preset document sizes and built-in elements ready to use and you can still personalize your designs quite a bit without paying. I also appreciate that files can be downloaded in different formats and quality levels depending on what you need. Another big plus is that it saves your progress automatically so you can pick up right where you stopped. Being able to use it on a phone, tablet or computer makes it even more convenient. Overall, it fits my needs almost perfectly.
Cons
One thing that could definitely be improved is customer support. While the service itself is good, the fact that they can only be reached through Twitter and Facebook is inconvenient and having phone support would make things much better. It would also be a huge upgrade if video clips could be added because that feature is currently missing. The free plan is somewhat limited too especially when it comes to image quality. Collaboration is another weak spot since team members can't really work together properly on the same account. Right now, you have to rely on email or talk separately in person so having the ability to leave notes or use a simple chat box inside the platform would make teamwork much easier.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Civil Engineering, 500+ employees
More than a year
“incredible software”
Pros
I liked it.. It has been a pleasure to use because the interface feels very adaptive. It mainly works with a drag-and-drop setup and it gives quick access to photos, vectors, graphics and fonts. Some assets do require an extra purchase but the pricing is pretty comparable to what you would normally pay on Shutterstock. I regularly recommend it to colleagues across Northern Europe for creating polished and eye-catching social media content every week sometimes even every day. One of the things I appreciate most is the variety of formats you can design for especially for social media posts, brochures, infographics, email headers, invitations and more. The templates are also updated all the time which makes the whole process much less intimidating since you rarely need to begin from a blank page. Another feature I've really enjoyed is being able to export designs as GIFs, videos or animations. There are several options to choose from and they all perform exceptionally well.
Cons
Every now and then, the final saved file looks a little different from the design I created so it's worth giving everything a quick check before using it although that is good practice anyway. Also, it feels like more and more elements now come at an extra cost and there definitely used to be a larger selection of free images and graphics available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“nice template libraries”
Pros
Canva has been a fantastic tool for me over the years and a few things are why I keep coming back to it. First, the drag-and-drop setup makes designing very simple. I wanted something simple to use and after checking different options, Canva turned out to be the best fit. Another big advantage is how quickly I was able to learn it. I didn't have the time or technical patience to deal with complicated design programs like Photoshop so I needed something I could jump into right away and Canva delivered exactly that. The ready-made templates are also a huge plus because I can just customize them to match what I need instead of learning how to create everything from the beginning. I also really appreciate the cloud storage since I can start a design on my phone or computer and still access it from anywhere. Everything being saved online on Canva's servers makes that incredibly convenient. Also, there are free templates and design elements available which helped me get started without spending money immediately. Another feature that has been very useful is the ability to sync across multiple devices so I can begin working on my PC and continue later on my phone when I'm away from my desk.
Cons
My only real issue with it is the price of certain elements and templates. Because I work with a very limited budget, I've needed to rely on free tools as much as possible. Some of the nicest-looking elements on it are premium and you have to pay for them before you can export designs that use them. For users who have room in their budget, that probably won't be a problem because overall it is still an amazing platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Internet, 51-100 employees
More than a year
“saves my time”
Pros
Designing in Canva feels more enjoyable than tedious because it comes packed with features that make the whole process fun. The platform is well optimized and the drag-and-drop editor makes it simple to pick up and use without much of a learning curve. It's handy for creating blog graphics, infographics, presentations, charts social media visuals and even resumes. I mainly use it for infographics and images for blog posts and I've really enjoyed working with it. Canva also includes plenty of ready-made templates and clip art which helps in putting together attractive and creative designs quickly. The free plan is usually enough for beginners and bloggers but full access to every template requires the premium version. That said, the paid upgrade is reasonably priced so it feels worth it.
Cons
One drawback with it is that it doesn't work offline so you need a reliable internet connection for it to run properly. It also isn't a full replacement for advanced design tools like Photoshop. It is built to make design more accessible but when it comes to detailed or complex projects, it still falls short. Another issue is that placing very small clip art elements in infographics can sometimes be frustrating because it requires a lot of zooming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Design, 1-10 employees
More than a year
“fast designs with canva”
Pros
Switching to this tool was a huge time-saver for me because making social media graphics in Photoshop took far too long especially for my Pinterest images. With Canva, the whole process feels much simpler and more practical for what I need. I'm not saying Photoshop is a bad product at all but for my purposes it feels too complicated and too expensive. Canva, on the other hand is very adaptive and genuinely user-friendly. It's hard to imagine someone struggling much with the interface. You just create an account, follow the suggested tips and within minutes you can complete your first design. Another big advantage is the template library. If you ever sit there staring at a blank page with no ideas, Canva gives you plenty of high-quality templates so you don't have to build everything from zero. Of course, it's understandable that more of those templates are locked behind a paid upgrade.
Cons
Excellent tool but I wouldn't expect it to fully replace Adobe Photoshop. Some people seem to want that from it yet that's really not what it is built for. It works best for simple to moderately advanced projects, while more complex design work still belongs to Photoshop. The template collection does include a lot of attractive options but I still think it could expand and improve it further. Since so many people rely on the same templates, there's always a chance your design will end up looking too similar to what many other users are creating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10