Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BK

Bri Khan

Civic & Social Organization, 1-10 employees

More than a year

5.0
January 2026

Helps with my work

Pros

From small campaigns to supporting medium-sized businesses, Canva has been part of my work for my entire career and it has consistently felt worth paying for. It really helps me function like a one-person team while still keeping up with broader initiatives and I genuinely enjoy the range of features it offers. It's helpful for working out the right graphic dimensions making edits to existing images and I especially love the color tools that let you match colors directly to a design.

Cons

I haven't run into any major problems. On the rare occasions something did come up, the customer support team was fantastic. They guided me through the needed changes and also helped troubleshoot the export issues I ran into.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JC

John Clinton

Graphic Design, 101-500 employees

Less than a year

5.0
January 2026

Strong support

Pros

Getting started with it feels very simple. The video editing works really efficiently and having both online and offline access is something I genuinely appreciate. Customer support has also been very helpful whenever needed. Also,it comes with a lot of impressive features and makes image editing simple to handle.

Cons

A few parts could still be better. The template selection can feel somewhat limited and the restricted file format options are frustrating. I'm also not a fan of the watermark added on the free plan and the pricing can feel a bit expensive since it may require a subscription.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

DG

Debra Galvin

Consumer Services, 1-10 employees

More than a year

5.0
January 2026

fantastic templates for social content

Pros

This app has been really helpful for designing social media content. It's simple to use and the templates are excellent for just about any type of content you want to create.

Cons

Upgrading your content does cost extra but overall it's still a very helpful app for creating unlimited content.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KG

Kim Galvin

Apparel & Fashion, 1-10 employees

More than a year

5.0
January 2026

Amazing!!

Pros

Creating content for social media feels very simple with this app. It's simple, user-friendly and does a really effective job for putting posts together. There are also plenty of different options to work with which makes it even more useful.

Cons

The only downside is that you need to pay if you want higher-quality photo creations but aside from that, I really don't have any complaints about the app. It works well for creating content.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MALF

Monica Alexandra Lopez Ferreira

Arts and Crafts, 1-10 employees

More than a year

5.0
January 2026

Excellent software overall

Pros

It's a very creative app with a wide variety of both free and paid resources and it has helped me a lot when it comes to exploring and developing my skills as a designer.

Cons

On a few occasions, downloads can be slow so I have to retry or close the app. Also, depending on the type of content or theme you want to work with some features or resources require payment to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JB

Johanna Baumeister

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
January 2026

I am satisfied

Pros

Putting together a business pamphlet is very simple and being able to update it whenever needed makes this a really valuable service.

Cons

I hoped there were more free design choices or at least a one-time payment option instead of a subscription. The brochure layouts could also be a bit clearer although the final result still came out well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AGM

Alexander Gutierrez, MLIS

Libraries, 51-100 employees

More than a year

5.0
January 2026

Loved all designs

Pros

It is incredibly simple to pick up and staff can start using it almost immediately. At the same time, it also supports projects that can become quite advanced which gives it a unique place as a highly adaptive tool with a lot of potential.

Cons

I wish the app performed as well as the website though I understand that hardware limitations likely play a role. I'd also like to see more options for profile customization.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

RA

Roger Achach

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2026

a Goldmine of designs

Pros

Creating designs doesn't take much effort which is something I really enjoy. The templates save a lot of time and also help spark inspiration and new ideas.

Cons

A number of elements and features are only available on the paid plan. At times, custom designs can also feel a bit limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JN

Jean-Pierre Niyikora

Higher Education, 51-100 employees

FreeTrial

5.0
January 2026

fantastic templates

Pros

It has been a very user-friendly platform for me, with plenty of templates to pick from and really impressive collaboration features. Those tools make it an even better option for online design work and creating professional-quality videos.

Cons

The AI feature still needs some improvement and many of the designs seem to rely heavily on the built-in templates. The graphic quality at higher resolutions could also be improved further.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LS

Lauren Spears

Higher Education, 11-50 employees

More than a year

5.0
January 2026

Smooth experience

Pros

Feels incredibly user-friendly and it makes collaborating on designs much better than a lot of other platforms. The templates are really helpful for inspiration and give me a strong starting point to build from and I'm consistently happy with how the final product turns out. The resize tool is a total game changer too especially when I need to adapt one project into different formats.

Cons

I've noticed that the free version has gotten more limited over time so it doesn't feel as accessible as it once did. That said the experience on the paid plan is worth it to me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Higher Education, 1-10 employees

More than a year

5.0
January 2026

A decent tool

Pros

My biggest help is this tool when I need to put together slides and class content quickly without relying on a designer. It saves me a lot of time and has also improved the way I present educational material so the content looks better and feels more organized.

Cons

With more complex educational presentations it can start to feel slow. If I do not customize things enough, the final result can sometimes look too template-based and since it depends on the internet, there are moments when it runs slowly or even fails.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

TS

Teresa Spagnolo

Construction, 1-10 employees

More than a year

5.0
January 2026

canva is my go-to

Pros

It has become my go-to tool for all kinds of work. I use it across so many parts of my job, from marketing and design for upcoming construction projects to creating merchandise and I absolutely love having it for all of that.

Cons

One thing I'd really like added is the ability to organize and edit uploaded content by project instead of having everything sit together in one large collection of photos and files.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DS

Dusiant Sharma

Computer Software, 101-500 employees

More than a year

5.0
January 2026

drag-and-drop design freedom

Pros

The drag-and-drop layout is very user-friendly and the huge library of free templates and elements gives beginners plenty to work with. It makes creating polished, professional-looking graphics feel approachable especially for social media and really opens up design to people without much experience.

Cons

At the same time it can be limiting when more precision is needed. Things like detailed layer management, finer typography control such as exact kerning adjustments or building complex vector graphics from scratch can be hard to do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JS

Jillian Shurley

Mental Health Care, 11-50 employees

More than a year

5.0
January 2026

Made designing simpler

Pros

Canva's biggest strength for me is how much you can customize even on the free plan. I'm still able to put together high-quality posters, cards, brochures and plenty of other materials without feeling limited. The number of templates is basically endless and there really is a style or design option for just about any need. It also helps that the platform is very user-friendly so you don't have to be a professional graphic designer to create something that looks polished.

Cons

The part I'm least enthusiastic about is the amount of AI Canva has built into the platform. For something that's meant to encourage creativity and individuality, relying on AI feels like it takes away from that personal creative element.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KBA

Khush Bakhat Afzal

Biotechnology, 11-50 employees

More than a year

5.0
January 2026

saves a lot of my time

Pros

Such a convenient tool for saving both time and effort. I really enjoy using it because it gives me a template to start with and then I can edit it however I need.

Cons

Even though it's still my first choice the free version doesn't offer enough template options. It would also be better to include more scientific templates so researchers could use it more often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Mihaela Ariesanu

Real Estate, 51-100 employees

More than a year

5.0
January 2026

fun drag-and-drop design

Pros

The drag-and-drop interface is one of its strongest points making the design process feel simple and enjoyable.

Cons

A few advanced features and premium assets are locked behind a paid subscription and professional designers might feel the customization options are a bit limited compared to more advanced design software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

JDM

Jessica De Marco

Hospitality, 101-500 employees

More than a year

5.0
January 2026

great value for my money

Pros

Anybody can use it and it's well worth the money. It's a fast way to create professional-looking collateral without needing a graphic designer especially when you need something turned around quickly.

Cons

The music selection could be better in terms of variety especially for social media. That said that's just my personal opinion.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PH

P Haseena

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
January 2026

Excellent tool

Pros

The interface feels very user-friendly and the huge variety of templates along with the drag-and-drop tools makes creating graphics quick and efficient.

Cons

It does come with plenty of tools and templates but some advanced features, premium templates and certain design elements are locked behind the paid plan which limits full access for free users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AH

Amir Hassan

Retail, 11-50 employees

More than a year

5.0
January 2026

Worth it

Pros

Being able to quickly adjust templates and adapt them for different platforms is something I really appreciate. It saves a lot of time especially when handling regular product promotions and social media updates.

Cons

Some of the more advanced design controls feel limited compared to professional-grade tools. I've also noticed that performance can slow down at times when working with larger or more heavily layered designs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KG

Kristen Galvin

Consumer Services, 1-10 employees

More than a year

5.0
January 2026

I recommend

Pros

Getting started with it is simple and there are so many possibilities for marketing and photo creation. The pricing is very reasonable too and I'd definitely recommend it to others.

Cons

At times it can be a bit tricky to figure out how to create the exact images you want. It takes some practice but overall it's still really good.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10