Paulina Lewandowska
Consumer Goods, 1-10 employees
More than a year
“Great software”
Pros
The graphics are excellent, the whole interface is very user-friendly and everything has a polished, professional look with lovely colors and visuals.
Cons
I have no complaints. Everything looks amazing, works fantastically and I would definitely recommend it to a friend.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Maria Chiappero
E-Learning, 1-10 employees
More than a year
“creative boost with ai”
Pros
Working with this app has really improved my efficiency and the AI upgrades and built-in assistance make a noticeable difference. It helps me create and come up with new ideas in both writing and images which has been incredibly useful.
Cons
A few of the images still don't always match my expectations or follow my prompts the way I want. Aside from that, having this app available has been a big help overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Adewale Samuel
Health, Wellness and Fitness, 1-10 employees
More than a year
“so convenient!!”
Pros
It feels really simple to use and the wide range of free options available is amazing. I also enjoy the features it offers especially the image quality and the AI prompts.
Cons
No downsides. I usually leave it feeling satisfied because it makes graphic design and editing much simpler to handle.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 11-50 employees
More than a year
“It keeps getting better”
Pros
Working in marketing means design is part of my day-to-day since I constantly need to create graphics. I come from a traditional graphic design background and know my way around professional tools but it helps me put together polished designs quickly and gives me a boost of inspiration whenever I feel visually stuck.
Cons
I don't have any complaints about it. I've been using it for years and it just keeps improving as the platform continues to grow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Rostom Zenountian
Non-Profit Organization Management, 51-100 employees
More than a year
“Good fit”
Pros
It works really well for creating flyers, learning packets, presentations and all kinds of other materials we use in our computer lab!!!
Cons
Some features aren't easy so it can take a bit of trial and error to figure things out. Not everything is totally clear or simple.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
April Vella
Real Estate, 1-10 employees
More than a year
“What a software”
Pros
I love how this tool has completely changed the way I handle both work and personal projects. It's simple, adaptable and helps me put together polished, professional-looking designs without losing a lot of time. I use it all the time for marketing materials, presentations social posts and everyday creative tasks and it consistently comes through. The templates are strong, the customization options feel almost limitless and it gives me room to be creative without becoming overwhelming. It's turned into one of those tools I depend on every day and actually enjoy using. The pricing also feels reasonable which makes a huge difference as a freelancer.
Cons
When you're juggling a lot of projects at the same time, files can start to feel cluttered and getting precise alignment and spacing exactly right can be frustrating when you need tighter control.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Martina Sainter
Marketing and Advertising, 101-500 employees
More than a year
“awesome!!”
Pros
Makes design feel accessible to just about anyone even without prior experience. The templates look polished, the layout tools are adaptive and it's fast to create professional-looking assets for presentations social posts, documents and basic marketing materials. Collaboration is reliable, brand kits are genuinely useful and it works really well when you need to move quickly without depending on specialized design software.
Cons
This tool does a really strong job with layouts and template-based design but its AI image generation and more advanced editing features still fall short compared with dedicated design and AI tools. When it comes to detailed photo retouching, more complex visuals or higher-end creative projects, you'll usually need to use outside software and then bring those assets back into Canva.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Rosa María Posadas Ramírez
Education Management, 1-10 employees
More than a year
“decent designs”
Pros
It's one of the best design platforms out there. It's widely known and heavily used in educational communities, where it has been incredibly useful for me.
Cons
Its versatility is something I really appreciate especially because of the wide range of designs you can create, along with the variety of formats and built-in applications it includes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sarah Eakins
Accounting, 11-50 employees
More than a year
“i had fun with it”
Pros
Jumping into it feels natural right away because the platform is so well organized. Even without any design background, it's simple to understand where everything is and start creating without much of a learning curve. The drag-and-drop features, flexible templates and clean layout make it quick and low-stress to put together polished, professional-looking designs. Whether it's social media posts, presentations or personal creative projects, Canva makes the whole experience efficient, enjoyable and genuinely fun.
Cons
The only real frustration came with the free version since a lot of the features I wanted were locked behind the premium plan. After upgrading though, that issue disappeared and I really haven't had any complaints since.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Aurora Schrader
Education Management, 51-100 employees
Less than 6 months
“bringing ideas to life”
Pros
It really helps turn my ideas into something real because I can design things the way I want and make everything fit how I feel it works best.
Cons
Some features are locked behind Canva Premium and not everyone uses it often enough to justify paying for it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Claire Feuer
Civic & Social Organization, 1-10 employees
More than a year
“Free downloads”
Pros
Putting together posts and mockups is simple and there's no need to touch any code. The templates look fantastic and being able to download what you create for free is a huge plus.
Cons
The weak spot is the way design saving is handled. It's not very simple to keep your work organized and with how quickly you can make different versions, download them and move on, it's pretty easy to lose track of your files.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Alternative Medicine, 1-10 employees
More than a year
“easy to use”
Pros
Canva feels very simple to work with and the drag-and-drop functionality makes creating designs quick and comfortable. I use it a lot for images on my social media pages, keeping everything aligned with my brand through my colors and logo. I'm on the Pro plan and it has definitely been worth paying for because my visuals don't end up looking like the same ones everyone else is using. I can also upload plenty of high-quality photos and organize them into different folders which makes them simple to find later. Also,I've begun using Canva for documents too, like polished quote proposals and teaching booklets and it's really practical since adding and rearranging images is much easier than with other tools.
Cons
Photo editing isn't really one of its strengths. There are a few filters available but the options are still quite limited. It also crashes from time to time,about once a month I have to shut it down and open it again because of a bug. Since it's entirely online, there's always the possibility that the service can go down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Holly Stewart
Construction, 1-10 employees
More than a year
“a reliable tool”
Pros
Very user-friendly interface of this software makes it enjoyable to work with. It offers a lot of useful features and functionality without costing much. Even without a paid subscription, there are still plenty of templates and tools available to use.
Cons
Any trouble I've had hasn't really been with it itself but more with using it on my phone. At times, designing on a smaller screen can be a bit challenging though that would likely be the case with any app.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Hikmet Labter
Hospital & Health Care, 51-100 employees
More than a year
“Saves time”
Pros
Turning ideas into visuals happens really quickly, whether I'm putting together a simple infographic or creating a social post about our services.
Cons
A downside is that more advanced customization can feel a bit limited and exporting larger files sometimes requires a paid subscription.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
ZEYNEP ERTURK ICEN
Higher Education, 1-10 employees
More than a year
“AI text editing is fantastic”
Pros
One feature I keep coming back to is how flawlessly the AI extensions work. For example, when you press and hold the text on an image, Canva detects it right away and gives you the option to edit it. Changing text anywhere has become incredibly simple now.
Cons
Everything has been excellent and I can confidently say there hasn't been a single day when I haven't used it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Loganne Young
Hospital & Health Care, 500+ employees
More than a year
“fast polished designs”
Pros
Canva lets me put together professional-looking designs really quickly even without having advanced design skills.
Cons
I don't love that some of the stronger, more advanced features are behind a paywall and I wish the free version included more options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Computer Software, 1-10 employees
More than a year
“canva makes design effortless”
Pros
What i liked best was how approachable it is right from the start. Its drag-and-drop editor makes putting designs together fast even if you're just getting started and the large collection of templates, icons, fonts and stock photos saves a ton of time. It works especially well for social media graphics, presentations and other quick visuals when you don't have advanced design experience.
Cons
One thing that feels less satisfying is how limited it can be for more advanced or highly customized design work. A number of helpful tools and elements are only available in the Pro version and when you compare it with professional design software, the control over layouts, typography and export options can feel somewhat restrictive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Simonetta Raise
Individual & Family Services, 1-10 employees
More than a year
“user friendly designs”
Pros
Being able to create just about any kind of design without much effort is a big plus especially with the huge variety of graphics, photos and elements available.
Cons
Compared with other graphic design software, it still feels a bit limited in some areas. Also, the option to apply the same settings to all elements doesn't work perfectly yet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Vicky Lopes
Construction, 51-100 employees
More than a year
“a complete library”
Pros
in my experience it feels very approachable to use. Whether I'm putting together something simple or working on a more advanced design, there are plenty of features available without making the process difficult. The ability to create brand templates and shared resources for the whole marketing team is especially useful and the review and feedback tools work really well for communication.
Cons
A few areas still need improvement especially the docs feature since the current export format is not very practical. It would work better if exports could be organized by number of pages. The PDF export settings could also offer more flexibility and page rules and guides should include additional options. Some of the AI tools, like magic background, could perform better and it would make more sense if captions were included in the membership instead of costing extra.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Steve Kilberg
Marketing and Advertising, 1-10 employees
More than a year
“Amazing software”
Pros
Having templates ready to choose from makes it much easier to get started. Add in the AI tools and it becomes a quick way to come up with creative work. I'm still only using a small portion of everything it can do and I'm already really happy with it and use it every day or week.
Cons
At times the number of options can feel a bit overwhelming but starting with just one or two areas helps you build momentum pretty quickly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10