Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EF

Emanuela Ferrara

Performing Arts, 51-100 employees

More than a year

4.0
September 2025

Helps with personalized brandin

Pros

The platform gives a very personalized experience, from saving color palettes to using logos and managing uploads.

Cons

There are too many paid features especially when it comes to design elements and it occasionally freezes without warning. That said, the automatic save prevents those issues from affecting the work too much.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 51-100 employees

More than a year

5.0
September 2025

so good

Pros

It makes graphic design feel much more approachable which is a big reason I enjoy using it. I used to rely on the Adobe Suite but it was far more expensive and came with a much steeper learning curve.

Cons

This is not a major complaint but some of the more useful features do require an extra payment. I have spent time with both the free version and the paid plan.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JA

Johnson Abiona

Legal Services, 11-50 employees

More than a year

4.0
August 2025

impressed by stunning visuals

Pros

Excellent!! this is a solid graphic design tools that let me create and edit impressive videos for our legal services website.

Cons

Other than the limited advanced design features in the free version, I really haven't run into any other issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

VV

Valeriia Vasko

Insurance, 101-500 employees

More than a year

5.0
August 2025

my thoughts

Pros

There's a really wide range of features and it's very simple to use while still letting you create amazing designs even without any design background. Also, it comes with a huge library of templates to choose from.

Cons

A few of the nicer templates are locked behind the paid version which is understandable. Other than that, I don't really have anything else to point out since everything works well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Graphic Design, 1-10 employees

Less than a year

4.0
August 2025

Quick and easy

Pros

Canva's drag-and-drop setup and massive collection of free templates make the whole design process really fast even without any graphic design background. Being cloud-based is another big plus since I can open my work from any device and sharing designs with other people is simple and convenient.

Cons

A downside is that quite a few premium elements, fonts and stock photos are only available with the Pro subscription which can feel restrictive sometimes. Also, exporting in some of the more advanced file formats is only included in the paid plan.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

SD

Sayan Dey

Graphic Design, 1-10 employees

Less than a year

5.0
August 2025

simple for everyone

Pros

Right from the start, the website loads fast and feels very simple to navigate which makes it especially welcoming for beginners. I personally use it for image editing and it makes creating thumbnails for video projects much more convenient. The premium subscription also feels worth the price for what it offers.

Cons

Every now and then, the app crashes although that may be related to my device and I'm not completely sure. There are also times when it doesn't load properly which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MN

Melody Neal

Design, 1-10 employees

More than a year

5.0
August 2025

helps with content creation

Pros

Creating content with this has been really helpful especially when I need something done fast. It looks good, feels accessible to use and the suggestions and generative features are excellent.

Cons

At times, the mobile app can be a little trickier to navigate but it's still fairly simple to figure out and gives plenty of useful suggestions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BMVM

Brenda Mara Vasconcellos Muniz

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2025

Perfect for us

Pros

Using this application feels very simple and accessible and it comes with several free templates that are ready to edit. It also offers artwork in different formats for social networks which is really helpful.

Cons

The AI features could still use some improvement and the generated images often contain text in other languages instead of being available in Brazilian Portuguese.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CN

Carlos Nascimento

Information Technology and Services, 1-10 employees

More than a year

5.0
August 2025

Hassle free editing

Pros

Creating polished, professional-looking designs in it is very simple even without having advanced design skills. That was easily the part I appreciated most.

Cons

Some important tools are locked behind the paid version but i can make do pretty fine with the rest

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Law Practice, 1-10 employees

More than a year

4.0
August 2025

versatile design tools for marketing

Pros

One thing I really appreciate is how flexible it is, along with the ability to create images and videos for marketing, publications and plenty of other needs.

Cons

A frustrating part is that a lot of the templates are locked behind Pro. When searching, it would make more sense to show only the ones available with a basic subscription or just offer a single subscription option even at a small cost, that gives every level of its access to everything.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

6

EC

Eli C

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
August 2025

so many templates for daily design

Pros

Using it day to day has been really simple because the platform feels very user-friendly and simple to navigate. There's a huge selection of templates and images available which gives us plenty of options. We rely on it qoveldg'iurad for social media posts, mailers, email campaign designs, invitations and flyers.

Cons

An area that still needs serious improvement is the AI image generator. The images it creates often come out with a lot of mistakes and have an obviously fake look to them. Also, the image resolution is not very high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

TD

Tanya Davey

Retail, 1-10 employees

More than a year

5.0
August 2025

Excellent product

Pros

Being able to create custom content for our social media is something I really appreciate. It also autosaves everything so I never have to worry about losing any of my work.

Cons

I dont like that it can be a little glitchy at times when we're putting posts together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KD

Kyle Decker

Real Estate, 1-10 employees

Less than a year

5.0
August 2025

I really like it

Pros

It makes it possible to produce professional-looking materials efficiently without needing advanced design skills. With its templates and editing tools, I can put together clear, branded visuals quickly for operational reports, training documents and presentations that need to be shared across teams. Real-time collaboration is another big plus when several stakeholders need visibility at the same time.

Cons

A few of the more advanced tools and brand customization features are locked behind the paid plan which can be restrictive when budgets are tight. Performance can also lag from time to time with large or data-heavy files especially when using it on mobile.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

AB

Amahle Bhengu

Hospitality, 1-10 employees

Less than a year

4.0
August 2025

AI tools are good

Pros

Getting started feels simple because the app is simple, user-friendly and reasonably priced. It also includes AI-powered tools and plenty of templates that guide you through the process which makes it especially helpful for beginners and creates a very positive overall experience.

Cons

A downside is that access to premium resources is limited and the app can glitch from time to time. Also, a lot of the features require an internet connection before you can edit with them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

TS

Tori Schlosser

Consumer Services, 1-10 employees

More than a year

5.0
August 2025

incredible results

Pros

Its interface feels very approachable even with no professional editing background at all. There are plenty of free design options to work with and the paid subscription adds a lot by expanding what you can create and making collaboration with others much better.

Cons

One frustrating part is how hard it can be to locate older projects even when everything has been sorted into folders. It also feels a bit unreasonable that certain features, like downloading with a transparent background, are locked behind the paid plan.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

MD

Maria Delgado

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
August 2025

Has polished designs

Pros

This has been such a fantastic tool to use. Even without a design background, it feels very approachable and simple to work with. The templates look current, work for all kinds of projects and save me a ton of time whenever I need to create content. I rely on it for everything from social media graphics to presentations and the end result consistently looks clean and professional. It's definitely a must-have for anyone who wants to design beautiful content quickly.

Cons

I don't have any real complaints about it , everything I've used has worked really well and felt simple the whole time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LK

Lakshay Kaushik

Computer Networking, 500+ employees

More than a year

5.0
August 2025

All design tools are great

Pros

Canva's biggest advantage for me is the drag-and-drop setup. I don't come from a design background but with its templates and built-in elements, I'm still able to put together social media posts, presentations and even resumes without much trouble. The ready-to-use fonts, icons and color palettes also save me a lot of time.

Cons

The free plan does come with a few restrictions, such as premium templates and stock images being locked behind the paid version. It can also be a bit slow to load at times when the internet connection isn't strong.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MB

Michael Beranek

Marketing and Advertising, 1-10 employees

More than a year

4.0
August 2025

So many design possibilities

Pros

With this software, you can handle just about anything related to graphic design. From a creative standpoint, the software gives you hardly any limits at all.

Cons

If you pay for the premium version, your experience will be better

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JC

Jennifer Clendenin

Real Estate, 1-10 employees

More than a year

5.0
August 2025

worth every update

Pros

Canva Pro has been absolutely worth it for me. I use it mostly for my real estate content but it has also been really useful for homeschooling projects and creating birthday invitations for my kids. The tutorials have helped me learn how to use the different tools and I really appreciate being able to edit both photos and videos in one place. When I had trouble getting my social accounts synced, customer support was very helpful and got me through it.

Cons

The subscription price has gone up as more updates have been added. Because new features keep rolling out, I find myself regularly going through tutorials to keep up with all the changes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Consumer Services, 1-10 employees

More than a year

5.0
August 2025

Clean interface

Pros

Right from the start, the platform feels very user-friendly. The interface is clear, the tools are readily available and there's a wide variety of templates to choose from which makes it really convenient to use.

Cons

A downside is that some features that seem like they should be included by default are locked behind the premium plan. Basic add-ons really ought to come automatically instead of sitting behind a paywall.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8