Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KG

Krista Grant

Construction, 11-50 employees

More than a year

5.0
May 2026

All in one

Pros

It feels like a dream tool for anyone who wants to design without having formal graphic design training. There are so many templates to choose from and it makes creating all kinds of visual effects really simple. I also love how quickly I can put together customized graphics for just about any need.

Cons

What frustrates me is the search when I'm trying to find a very specific effect, like an overlay or something that adds texture to the overall look. If I'm not totally sure what I'm searching for yet and just want to recognize it when I see it, narrowing it down can be pretty difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JH

Jennifer Hatton

Publishing, 1-10 employees

More than a year

5.0
May 2026

fantastic for polished designs

Pros

Creating professional-looking graphics, presentations and marketing materials in it feels really simple even without advanced design skills. The templates and drag-and-drop tools help make the whole process fast and efficient.

Cons

A downside is that some advanced features, templates and export options are only available in the paid version which can limit customization for users on the free plan.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AT

Adarsh Tradexza

Financial Services, 11-50 employees

More than a year

4.0
May 2026

Made design easy

Pros

Doesn't take much effort and almost anyone can pick it up quickly. The dashboard feels clean and simple which makes working in it comfortable. It comes with a lot of useful features, including ready-made templates, drag-and-drop editing, a background remover, resize options and photo editing tools. I use it for thumbnails social media posts and simple image editing and it usually saves me a lot of time while still giving strong results. Canva also keeps rolling out new tools and updates which helps the platform keep improving. Considering the price, it offers good value especially since the free version already includes plenty of useful features.

Cons

Few of the strongest templates and editing features are locked behind the paid version which can be a little limiting. It also slows down sometimes when working on large files or projects with many layers. Customer support is decent but responses can take a while now and then. Also some updates change the layout so it can take a bit of time to get used to where everything is again.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

5

Functionality

6

DC

Daniel Clements

Hospital & Health Care, 51-100 employees

Less than a year

5.0
May 2026

Decent tool..

Pros

It has been an excellent platform for photo editing and graphic design, with a lot of useful features like transparency controls, color palettes, cropping and more. The video side of it deserves more credit too since I've used Canva to create short videos and it turned out to be a really strong option.

Cons

An issue I ran into was trying to completely remove an object that someone was holding in a multilayered photo which was difficult to edit out cleanly. I also didn't see any phone support available in case you want to call for help.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

KB

KATRINA Bates

Oil & Energy, 51-100 employees

More than a year

5.0
May 2026

I liked it quite much

Pros

There are so many editing tools available that I can create just about anything, from work flyers to a resume for a job.

Cons

I have no complaints. I love this app and use it for everything,it's my favorite for editing pictures making flyers, putting together my resume and even creating business cards for my boyfriend.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AZ

Amena Zuraigat

Religious Institutions, 51-100 employees

More than a year

5.0
May 2026

fantastic templates and flexibility

Pros

One of the best parts is how simple it is to use, along with the huge variety of templates available even on the free plan. I also really appreciate being able to upload my own images and design with them however I want.

Cons

There are a few downsides though. Resizing and adjusting elements within the templates can sometimes be tricky and a lot of the better-looking, more modern templates, graphics and images are locked behind a premium subscription.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

SK

sheniga k

Financial Services, 500+ employees

More than a year

4.0
May 2026

Amazing platform

Pros

It makes design feel much more approachable and fast even if you do not come from a design background. The pre-built templates, brand management features and drag-and-drop editor help you create polished visuals in very little time. Its collaboration tools are also really strong making it simple for multiple people to work on designs and review them together efficiently.

Cons

It does have some limits when it comes to more complex or heavily customised design projects. Advanced formatting options, precise controls and export flexibility are still fairly basic compared with dedicated design platforms. Also some premium elements and features sit behind paid plans which can be limiting for broader team use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

NW

Nicole Willsie

Medical Devices, 500+ employees

More than a year

5.0
May 2026

free templates for everyone!!

Pros

I love that almost anyone can jump into it and use it, its a huge plus. Even without paying, there are plenty of really nice templates and editing options available and that makes it incredibly accessible.

Cons

The only real downside is that some of the images and standout templates I'd want to use are locked behind a paid plan. That said there are still lots of free templates to work with and you can make really impressive posters and collages without spending anything.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

HS

Harsh Soni

Marketing and Advertising, 11-50 employees

More than a year

4.0
May 2026

So easy!

Pros

The tool feels like a strong design tool especially when I need to put together quality visuals fast. The wide range of templates makes the whole process much quicker.

Cons

Designs can end up feeling less original when there's too much dependence on the built-in templates. Also, a few of the more interesting features are only available in the paid version.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

MFC

Matthew F. Clark

Information Technology and Services, 1-10 employees

More than a year

5.0
May 2026

Excellent design

Pros

It has been one of the most accessible design tools I've used. The interface is very simple so it's easy to start creating right away even without any design background. Whether I'm putting together social media posts, presentations or videos, the whole platform feels approachable and simple to work with. For the price, the feature set is really impressive. There's a huge collection of templates, images, fonts and design elements which makes it possible to produce professional-looking content in a short amount of time. The image and photo editing tools are also surprisingly capable for a browser-based platform. Quick edits like cropping, filters and adjustments are simple and more advanced options like background removal actually perform better than expected. In terms of value, Canva is hard to beat. It can take the place of several separate tools and makes the design process much more efficient especially for teams. They also release updates often and the platform keeps getting better which makes it clear they are continuing to invest in new features and improvements. Also,the customer support, tutorials and ready-made templates make it easier to learn the platform and improve your work over time.

Cons

If you need highly detailed customization or more complex editing capabilities, it can start to feel restrictive. Performance also isn't always consistent and it may slow down when working on bigger or more complicated projects which can break your momentum. Another drawback is that some useful features are only available in the paid version which can be frustrating if you're relying on the free plan. File organization and asset management can also get cluttered over time especially once you start managing a large volume of designs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JH

Jamie Hernandez

Information Technology and Services, 51-100 employees

More than a year

5.0
May 2026

impressed with it

Pros

Our team can turn out polished visuals quickly with this even without having advanced design skills. That kind of flexibility really helps us move campaigns forward faster.

Cons

Does have some limits when more technical design work is needed or when complete creative control is important.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

CM

Clement Muchiri

Media Production, 11-50 employees

More than a year

4.0
May 2026

Fantastic results

Pros

Working in media production I rely on it for graphic design and it has been a really simple, user-friendly tool to work with. It makes document collaboration smooth, supports electronic signatures and includes autosave which is incredibly helpful. The platform has made editing photos, images and videos much more efficient and effective. It also integrates nicely with other systems and works well for multi-user collaboration.

Cons

It has been both reliable and reasonably priced, at around $10 per user each month. Also,the customer support is excellent and available 24/7. I honestly don't have any complaints about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JE

Justice Elijah

Professional Training & Coaching, 1-10 employees

More than a year

5.0
May 2026

a tool for the creatives

Pros

Great tool, it feels like a very creative and collaborative platform. I really enjoy how many different things you can make with it, from flyers and PowerPoint presentations to social media posts and more. It's also very convenient that you can finish a project and order or purchase it directly through Canva.

Cons

I do wish more elements and app integrations were available for free. Also,I'd love to see it provide more classes or training to help users understand and navigate all of its features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JC

Jen Chase

Education Management, 51-100 employees

More than a year

5.0
May 2026

Incredible software

Pros

Getting started with it is very simple and there's plenty of room to personalize things the way you want. Creating and sharing items is quick and it's nice being able to go back and make extra edits whenever needed.

Cons

Some of the designs aren't included for free. If graphic design is new to you, there can also be a bit of a learning curve while you spend time figuring out how the program works.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

HS

Hager Saad

Marketing and Advertising, 1-10 employees

More than a year

5.0
May 2026

fantastic templates for fast visuals

Pros

It feels very approachable especially for someone without a design background. The huge template library and drag-and-drop editor make it quick to put together professional-looking visuals for my articles without much effort.

Cons

Many of the strongest features and premium design elements are only available with the Pro plan which can feel pricey for beginners. The offline editing option is also fairly limited.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

EM

Enguerran Meens

Sporting Goods, 500+ employees

More than a year

5.0
April 2026

friendly design

Pros

This software wins me over mostly because it's so approachable to use. The drag-and-drop setup makes creating designs feel simple and the huge library of pre-made templates helps me put together graphics, presentations and even simple UI mockups without much effort. It's an essential tool especially for anyone who doesn't come from a design background.

Cons

Once you move beyond basic projects, the limitations start to show. It covers the essentials but it falls short when it comes to more advanced design work like complex vector editing and detailed layer control. The search experience can also feel cluttered especially when too many premium "Pro" elements get in the way of finding simple free assets.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

GE

Gürtan Ercan

Wholesale, 51-100 employees

More than a year

5.0
April 2026

so easy to use

Pros

Creating professional-looking content takes very little effort with it. The interface is simple to work with and there's a huge selection of templates and design tools that help put things together quickly.

Cons

A few of the more advanced editing features are still somewhat limited when you compare it with specialized design software but at this price point it's hard to beat.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Dairy, 1-10 employees

More than a year

5.0
April 2026

Loved it

Pros

It feels very approachable even if you don't have any formal design experience. The huge collection of ready-made templates for social posts, presentations and posters saves a lot of time. I especially enjoy the Magic Resize feature and the drag-and-drop editor because they make it really quick to put together polished, professional-looking graphics. The collaboration features are also excellent and work really well for team projects.

Cons

I feel like it misses some of the more advanced capabilities you get in professional software like Adobe Illustrator or Photoshop, such as detailed vector editing and more advanced layering. The mobile app also tends to lag a bit at times compared with the desktop version and some of the strongest design elements and stock images are only available with the Pro subscription.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RP

Rylie Pedersen

Education Management, 51-100 employees

More than a year

5.0
April 2026

great product

Pros

Loved it... it made photo editing, graphic design, image editing and plenty of other creative tasks manageable for someone without much experience. Even the free version comes with a lot of useful features and the pro version feels like a really worthwhile upgrade. There are so many possibilities with Canva that it feels like I can create almost anything I have in mind even without advanced skills. It's user-friendly and helps me get things done quickly.

Cons

I don't like how long the AI assistant can take to respond and generate content. I also haven't found the AI assistant especially useful. Also,the AI tools can be difficult to locate and a bit confusing to navigate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

GB

Gagan Bathla

Education Management, 1-10 employees

More than a year

4.0
April 2026

clean interface

Pros

The user interface is something I really enjoy, along with the editing tools and the ready-to-use templates. They also roll out updates on time and there's a lot more to appreciate overall.

Cons

If I had to mention even a small downside, I'd say there's nothing major,just that a few more features could be made available for free.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8