Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KS

Kandice Simpson

Recreational Facilities and Services, 1-10 employees

More than a year

5.0
April 2026

had a positive experience

Pros

This platform gives you a huge variety of templates to choose from, along with plenty of tools to create just about anything your business needs. Editing photos and graphics is simple and the help feature comes in handy when you need guidance.

Cons

No cons

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TW

Tabitha Webb

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
April 2026

I'd recommend it

Pros

I like how simple it is to work with. The ready-made templates have covered just about everything I've needed and I rarely end up creating one from scratch.

Cons

Would love to see a wider variety of graphics. There are times when I can't quite find the exact one I need for a template.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JS

Joel Shoemaker

Education Management, 500+ employees

More than a year

5.0
April 2026

works really well

Pros

Being able to work from anywhere and build just about anything entirely through a web-based interface is a huge advantage.

Cons

At times some layout elements don't feel as flexible in terms of placement or design as they seem like they should be or could potentially be made to be.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CR

Christopher Renshaw

Information Technology and Services, 1-10 employees

Less than a year

4.0
April 2026

We liked it

Pros

The tool gives me a really strong interface for creating business cards which makes the design process convenient. The free tools and overall layout are also a big plus and I appreciate having the UML modeling features available too.

Cons

An area that still needs work is the business card publishing interface. The printed cards didn't turn out as well as they looked on the screen so the final output was a bit disappointing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MG

Milagros Guzman

Individual & Family Services, 11-50 employees

More than a year

5.0
April 2026

Wonderful experience

Pros

Even as a beginner it was really simple to get started with it. I can use it for so many different things, like building a resume making Instagram carousel templates, designing business cards, birthday cards, invitations and more. It feels completely worth the price because of how much you're able to create with it.

Cons

At the moment I don't have anything negative to say. I've really enjoyed using it to make things for both my business and personal life. The regular plan felt a bit limited but once I upgraded to the Pro version, I really had no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NC

Nilsa Carroll

Education Management, 1-10 employees

More than a year

5.0
April 2026

user-friendly

Pros

The best part is how user-friendly everything feels. The limits are clearly laid out so even on the free plan you can still create amazing edits and branded materials that look polished, visually appealing and educational.

Cons

there's not much to complain about. If I had to point to anything, the AI image generator can be a bit inconsistent and the docs feature feels dated to use compared with Microsoft Word or Google Docs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DE

Daniel Esteras

Entertainment, 1-10 employees

More than a year

4.0
April 2026

Made design easy for us

Pros

It's really simple to use, being online makes it very convenient and the effects look quite striking and visually appealing even though it does have some limitations from time to time.

Cons

As soon as you try to do something more creative, you start running into limitations with the final finish. It doesn't really let you create work with much of your own personality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Insurance, 1-10 employees

More than a year

2.0
April 2026

frustrating AI search changes

Pros

There are plenty of templates and design options to pick from and I appreciate being able to save documents in different sizes and formats. Canva Pro also adds even more features on top of that.

Cons

Since it introduced the new AI search, finding templates that actually match what I type has become much harder than it used to be. It mostly seems to surface the most popular or commonly searched templates no matter how I describe what I need. Also,the platform gets updated so often that tools keep getting moved around which means spending extra time figuring out where everything went when the old layout was already working fine.

Rating Distribution

Ease of use

1

Value for money

4

Customer Support

3

Functionality

4

A

Anonymous

Arts and Crafts, 1-10 employees

More than a year

5.0
April 2026

fantastic templates and design tools

Pros

Putting together flyers social media posts, business cards and product listings feels really simple with the drag-and-drop editor even if you do not have advanced design skills. There is also a massive collection of ready-made templates, fonts, graphics and other design elements that saves a ton of time.

Cons

Some of its strongest features and nicest design assets are only available with the Pro plan. It can be frustrating to come across the perfect template or graphic and then realize you need to pay before you can actually use it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AB

Allan B

Management Consulting, 1-10 employees

More than a year

4.0
April 2026

rich template library

Pros

Canva Premium comes with a huge, user-friendly collection of high-quality templates, themes, images, design elements and even audio files, among other resources.

Cons

Website creation still has a few limitations especially when it comes to setting up payment options like credit or debit card processing. It also doesn't currently include a Contact Form feature which means there's no built-in way to communicate directly with potential clients.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

NV

Nemanja Vukojevic

Information Technology and Services, 1-10 employees

More than a year

5.0
April 2026

AI visuals save time

Pros

It's still very user-friendly and saves me a ton of time when creating content. The Pro version feels worth paying for and the improved AI tools help speed up visual generation even more.

Cons

Tracking down older projects can still be annoying sometimes and the way files are organized could definitely be improved. Also,some design options feel a bit limiting when you need more advanced customization compared with tools like Adobe Photoshop.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

NB

Nadjwa Benmohamed

Individual & Family Services, 500+ employees

More than a year

5.0
April 2026

canva centralizes creation tools

Pros

This is simple to use and now brings together several tools for image creation. It helps a lot with basic tasks by keeping all the usual tools you need in one place.

Cons

The downside is the limitations placed on free users. It would be nice to at least allow exports in medium quality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

AS

Ahmed Saad

Information Technology and Services, 1-10 employees

More than a year

4.0
April 2026

Excellent tool!

Pros

Using it is simple and the asset templates save me a lot of time while also giving me ideas and inspiration. The social media post size recommendations and default sizing options are especially useful.

Cons

It does glitch at times and whenever I resize a design, it opens the adjusted version in a new window. I really wish it would stay in the same window instead.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

CK

Claudia Krey

Renewables & Environment, 1-10 employees

More than a year

4.0
April 2026

A great tool for creative projects

Pros

It lets you put together a wide range of projects quickly and without much hassle. My kids use it for school presentations too and they can jump right in and get creative since it feels very simple. Another big plus is being able to collaborate on a presentation together.

Cons

When elements are added one after another, it takes quite a bit of effort to get back to the items underneath.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

AK

Anshika Kedia

Education Management, 1-10 employees

More than a year

5.0
April 2026

Smart AI updates

Pros

It's been excellent value for the price and the tool is very simple to use. I've also really enjoyed the full set of features especially the recent AI updates.

Cons

I haven't had a chance to use customer service yet so I can't really comment on that. I also haven't tested the photo or image editing features so I'm unable to say how those perform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MZ

Michael Zuzek

Music, 1-10 employees

More than a year

5.0
April 2026

Huge template library

Pros

Creating polished, professional-looking designs in it feels very simple even without any background in design. The drag-and-drop setup is really simple and there's a huge selection of templates for things like social media graphics, presentations and more. It also helps turn an idea into a finished design quickly and having built-in elements, fonts and stock assets right there makes the whole process very convenient.

Cons

Some of its stronger features and better assets are only available in the paid version which can make the free plan feel a little limiting. It can also start to feel repetitive because so many people rely on the same templates so designs may not always come across as completely original unless you put extra time into customizing them. For more advanced design projects, it can also feel somewhat limited compared with professional-grade tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

SVS

Stefan Van Sant

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
April 2026

Great for content

Pros

It has been amazing for what I do. It's packed with features and I've created some really impressive YouTube thumbnails with it. There are also tons of apps you can connect which opens up even more possibilities than I expected. As I've gotten deeper into content creation, I honestly can't picture working without Canva anymore. It gives me plenty of room to be as creative as I want and when I need a little help, it offers strong starting points and inspiration. Their customer support is very responsive too and when I needed refunds in the past, they handled them quickly. At this point, I'm fully committed to Canva. Whether I'm editing my own uploaded photos or using the images they provide, there's a lot you can customize. For $15 a month, it feels completely worth it.

Cons

The one downside is that the interface can sometimes feel a little frustrating to move through. There are moments where I have to pause and think before clicking around although that's not always a bad thing. I'm honestly not even sure what the best fix for that would be.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SM

sabrina maestri

Online Media, 1-10 employees

Less than a year

5.0
April 2026

I loved it

Pros

Really simple to use and suitable for just about any project you need to create. Whether it's for studying or for work, there's always something that fits what you're looking for.

Cons

There are too many premium templates that are only available with a paid subscription. Even if the premium pricing isn't extremely high not everyone can afford to pay for that version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MMJ

Medina- Maldonado Jennifer

Graphic Design, 101-500 employees

More than a year

5.0
April 2026

favorite photo editor

Pros

Love how it has become my favorite photo editing tool. It's always simple for me to use, works really well for editing images and the customer support team has been very helpful too.

Cons

Free version has limits so you need to buy a subscription to unlock certain features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RJ

Rashaad Joseph

Arts and Crafts, 500+ employees

More than a year

5.0
April 2026

time saving

Pros

Putting together polished visuals only takes a few minutes with this tool and the interface feels very accessible. The template selection covers a wide range of needs, whether it's for social media, presentations or other formats. On a day-to-day basis, it's a genuine time-saver.

Cons

It does start to feel limiting when you need something more creative or highly customized. And if you rely too heavily on the standard templates, the final designs can end up feeling a bit less original.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10