Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LF

Layo F

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0
February 2025

good templates library

Pros

The features and templates available are a big plus especially the ability to collaborate with a team and share projects. I also appreciated getting a free trial for the pro features before deciding.

Cons

Good features should also be free but i get why they are in the Pro

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SH

Shriraksha Hegde

Computer Software, 1-10 employees

Less than a year

4.0
February 2025

All is well

Pros

It's one of the most useful and user-friendly drag-and-drop design tools I've used. There are plenty of templates, objects and stock images available which helps me put something together quickly without much hassle. Another thing I really appreciate is being able to work on a presentation with my colleagues at the same time and that kind of collaboration is very important.

Cons

A downside is that several features, such as customization options, premium templates and even basic animation and video editing tools, aren't included in the free version. Needing to pay for features that feel pretty basic is definitely frustrating. At times, the platform also lags or makes it harder to move elements around which can get annoying.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MO

Marlène Okome

Health, Wellness and Fitness, 51-100 employees

More than a year

4.0
February 2025

I like the features

Pros

Editing photos and videos works really well and being able to add extra elements gives me more ways to customize my content.

Cons

The free account offers fewer creative options which makes it a bit limiting.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

DS

Daniel Sousa

Apparel & Fashion, 1-10 employees

Less than a year

5.0
February 2025

stellar support

Pros

Making edits is very simple and the app explains everything clearly along the way.

Cons

I was satisfied with everything and the application was very simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FG

Francesco Garritani

Education Management, 1-10 employees

Less than a year

4.0
February 2025

polished slides

Pros

Using it for presentations has worked well for me in both professional contexts and at school since I also teach. I really appreciated how user-friendly it is, the option to start from ready-made templates and how simple it is to find charts and icons. The strong customization options let you tweak templates quickly without much effort which makes it a very practical tool. It helped me put together high-quality presentations in a short time.

Cons

What I appreciated less is that a lot of features are locked behind the Pro version so you need a paid subscription to access them. That said, the price is still reasonable. A few tools are not completely adaptive when it comes to editing but it is nothing too serious.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

6

YD

Yash Dedhiya

Retail, 500+ employees

More than a year

5.0
February 2025

stylish designs

Pros

The platform feels very user-friendly, with nice, distinctive designs that make it enjoyable to use. Being able to share access with friends and collaborate on edits is also a really helpful feature.

Cons

Customization is somewhat limited, the pro items can feel expensive and it doesn't offer enough advanced features for professional-level work.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

10

RR

Rayana Rocha

Financial Services, 1-10 employees

More than a year

5.0
February 2025

simple sharing

Pros

Canva Pro offers really good value for the price and it feels like a plan that pretty much anyone can afford and make use of.

Cons

One downside is that some characters are still missing a few essential options.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MM

Marta Moura

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2025

Great for everyday content

Pros

Putting together everyday content feels really simple with it and the whole interface is very adaptive to use.

Cons

The paid version does feel a little expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DB

Daniel Bium

Automotive, 11-50 employees

More than a year

4.0
February 2025

A complete design platform

Pros

It has become the platform I rely on most whenever I need to create graphics, images or video thumbnails. A big reason for that is how accessible it is. A lot of "professional" design tools usually require a paid subscription, a full download and in many cases they're limited to desktop use. Canva, on the other hand opens in a browser with basically one click, is largely free to use and works well across different devices. Another feature that really matters is team projects. It lets multiple people work on the same design together so a whole graphics team can collaborate without constantly exporting files and sending them back and forth. That's something I rarely see handled this well in other software like Canva.

Cons

What keeps Canva from being a full 5/5 for me is its asset library. While the platform is technically free and most core features can be used without paying, a huge amount of the images, vectors and graphics available inside it are locked behind premium access. What makes it more frustrating is the way search results are presented. If you look for a graphic, Canva shows you this massive mixed library and you have to manually scroll through everything to pick out the free options one by one. The free assets are scattered randomly among the paid ones and there's no filter to show only free content. Oddly enough, there is a filter for premium graphics which feels pretty ironic. It wastes a lot of time and that's the part of Canva I really don't enjoy.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

AB

Alize Banks

Automotive, 1-10 employees

More than a year

4.0
February 2025

beginner-friendly

Pros

Getting started with it is very simple. The interface is simple to understand unlike similar sites that usually take more time to learn. It's also kid-friendly and comes with plenty of useful features at no cost.

Cons

Pro plan feels a little too expensive especially for students who want to make full use of the app but can't really afford it. There is a student option but it's hard to access if your school board isn't involved. It would help a lot if students could verify their status on their own and unlock Pro resources for a better learning experience.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Arts and Crafts, 1-10 employees

Less than a year

4.0
February 2025

useful free tools

Pros

Designing with it feels approachable even if you don't have a design background. The drag-and-drop setup is really adaptive and the huge selection of templates cuts down a lot of time. Whether I'm putting together a quick social media graphic, a presentation or even a logo, it's nice having everything in one place. The real-time collaboration is another big plus and has genuinely helped a lot with group projects. Overall, it makes the whole design process feel more enjoyable and far less stressful.

Cons

This is a tool I really enjoy using but some of its strongest features are only available with the Pro subscription. The mobile app also comes across as a little dated when compared with the desktop version. Even with that, it's still an excellent platform overall.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JR

Jayant Rana

Information Technology and Services, 500+ employees

Less than 6 months

3.0
February 2025

fun tool!

Pros

Getting started with it is simple especially since the basic features are free which makes it a strong option for beginners like me. There's also a huge range of templates available so I can usually find something for whatever I need. Another helpful part is being able to use it on any device I choose which really comes in handy if one of my devices stops working.

Cons

One issue I've noticed is that when exporting a final design from it, the poster quality sometimes drops. It also needs an internet connection every time which becomes frustrating if you want to work somewhere that doesn't have internet access.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

RB

Ronak Bekri

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
February 2025

so convenient

Pros

It's really convenient to use and there's a strong selection of high-quality free creative materials available.

Cons

Even though there are a lot of free materials, most of the content still has to be purchased.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EZ

Ericcson Zambraia

Design, 1-10 employees

More than a year

5.0
February 2025

great graphics for beginners

Pros

Creating graphics for social media and videos feels very approachable with this program and even people with no prior experience can still get the job done.

Cons

At times, it slows down and may crash.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CC

Carolina Cruz

Design, 1-10 employees

Less than 6 months

5.0
February 2025

Awesome!

Pros

The digital platforms are very flexible when it comes to posting and overall use which makes the software convenient to work with.

Cons

Customer support could be better and I would also prefer if some of the services were offered for free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

NW

Nolan Walker

Real Estate, 11-50 employees

More than a year

5.0
February 2025

complete content creation platform

Pros

Coming from a team with limited marketing experience in a highly brand-focused industry, this platform has been a huge win for us. It helps us produce customer-facing content that's consistent, repeatable, revenue-driving and useful for support. In a short amount of time, we're able to build proposals, webinar materials, presentations, white papers social media posts and more, all from one user-friendly platform.

Cons

One thing that could be better is the way help and guidance are surfaced when you're first getting started. There are tutorials available online but having an in-app search, chat or request feature would make it much faster to handle more complex marketing tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

PSA

P S Arjun

Automotive, 11-50 employees

More than a year

5.0
February 2025

fantastic UI

Pros

Right from the start, the UI felt polished and very user-friendly and overall it feels like the perfect software. The standout part for me is the image editing tools,they're incredibly good.

Cons

The part I'm not happy with is the pricing model. I'm using the paid version but it's very expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

LF

Laura Ferreira

Graphic Design, 1-10 employees

More than a year

5.0
February 2025

Quality visuals

Pros

There's a really broad selection of templates, along with plenty of graphic elements that help us create polished, high-quality designs.

Cons

Free version doesn't let you resize, change formats or improve image quality and I think those options could be included. Also, the strongest graphic elements and higher-quality images are locked behind the paid plan.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

EADS

Erika Alfaia da Silva

Fine Art, 1-10 employees

More than a year

5.0
February 2025

Impressive

Pros

Canva's drag-and-drop editor makes designing feel approachable for just about anyone even without any prior design background.

Cons

It does offer plenty in the free version but some of its strongest tools and design elements are reserved for Pro which can be frustrating if you don't want to pay for a subscription.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AR

Angelica Rivera

Publishing, 1-10 employees

Less than a year

5.0
February 2025

Positive experience

Pros

This tool lets me convert and resize my images however I need, whether it's pixels, dimensions or other settings. Compared with other programs, it gives me a lot more flexibility and makes the whole process much less difficult.

Cons

Something that bothers me is having to verify my login with a code even on my own computer. There may be a way to turn that off but I haven't figured it out yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10