Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LB

LaFrance Barnes

Design, 1-10 employees

More than a year

5.0
February 2025

love using it daily

Pros

Using it feels really simple and I enjoy working with it a lot.

Cons

A few features are restricted unless you upgrade from the free version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EP

EILA PUIG

Higher Education, 1-10 employees

More than a year

4.0
February 2025

I like the templates

Pros

There are lots of possibilities to work with and the templates are excellent.

Cons

So many features are paid and that does feel limiting.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

ER

Erica Rodrigues

Graphic Design, 1-10 employees

FreeTrial

5.0
February 2025

simple controls

Pros

It has a plenty of model options to customize and they're simple to use.

Cons

Few of the graphics don't look polished enough for professional-level designs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GC

Giovanni Camassa

Graphic Design, 1-10 employees

Less than 6 months

2.0
February 2025

limited tools for pro design

Pros

Definitely a tool that lets you put together graphics in just a few minutes which can save a lot of work on low-budget projects where a high level of professionalism isn't really required.

Cons

Coming from professional design software like Photoshop, Illustrator and InDesign, I'd almost feel restricted using this because there are too few tools available to design anything that looks truly polished or professionally made.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

3

JC

John Cayabo

Marketing and Advertising, 11-50 employees

More than a year

4.0
February 2025

template-rich

Pros

The template selection is a big plus. It pretty much always has whatever I need for the kind of work I'm doing.

Cons

One thing it's missing is more editing flexibility. It really needs additional customization tools especially something like layer control.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

LL

Laiz Lorenz

Arts and Crafts, 1-10 employees

More than a year

4.0
February 2025

a reliable tool

Pros

Canva's flexibility really stands out, along with the strong set of tools available. I also appreciate the variety of projects which keeps the work more dynamic and interesting.

Cons

A downside is that many of the tools aren't free and that can make certain jobs harder to complete.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

JM

Jack Miskimens

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
February 2025

awesome!!

Pros

The best parts of Canva is the huge selection of preset templates it comes with. It's also really useful that you can customize those templates however you want or just begin with a blank canvas and build exactly what you have in mind. Also, Canva makes it simple to collaborate with other people on your team.

Cons

Working with it can get pretty frustrating when a design has lots of fonts, photos, backgrounds and other elements layered together. When you try to move something, it can be very sensitive and you often end up selecting the wrong layer by mistake. Then you have to undo what you moved and go back to find the exact asset you were actually trying to adjust.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RV

Renato Venancio

Computer Software, 1-10 employees

More than a year

5.0
February 2025

Great visuals for business

Pros

This software gives me a practical way to handle visual communication for my business, letting me create different kinds of content like logos and templates with really impressive versatility.

Cons

Ffree version is a bit more limiting because the range of available options is smaller and the app really needs the paid plan to keep the full quality of the interface.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AA

Al Aviles

E-Learning, 11-50 employees

More than a year

4.0
February 2025

recommended from my side

Pros

Something I really enjoy about Canva is that I can work on my designs not only from my PC but also from my smartphone and the results still turn out amazing. In a short amount of time, I can create almost anything without trouble and the whole process feels very convenient.

Cons

A downside is that when I work on very large projects from my smartphone, it can sometimes start to slow down. If a glitch happens, the app may also close on its own automatically which can be frustrating.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

DH

Dan Harris

Education Management, 101-500 employees

More than a year

3.0
February 2025

could be better

Pros

Getting started with the product is simple and its simplicity makes it very approachable for basic users.

Cons

Support has been a major frustration. The agents and teams don't seem to communicate well with each other so the information they provide is often conflicting or just incorrect. Everything is handled through email, with no option to speak to someone directly and the response times can seriously impact project deadlines.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

4

EE

Emma Erickson

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
February 2025

canva makes designs shine

Pros

It has been a huge help for someone like me who isn't a designer but still wants to create polished, attractive content. It offers tons of tools and design options that make it possible to put things together in a way that looks really professional.

Cons

Up until recently, I was using Canva's free version and while it includes plenty of features, the paid options are all mixed in with the free ones. That made it frustrating to pick fonts, colors or styles and then realize that many of the choices weren't actually available without upgrading. Using the paid plan is definitely a much better experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TT

TATIANA tkeane

Information Technology and Services, 1-10 employees

Less than a year

5.0
February 2025

fun AI images

Pros

Creating images with AI is very simple and animating certain pictures,especially faces from real photos of people,also works really well without much effort.

Cons

One downside is that the highest-quality images I'd want to use for my ebook covers aren't available for free.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CLM

CRISTINE LOPES MARQUES

Entertainment, 1-10 employees

Less than a year

5.0
February 2025

practical options

Pros

The app keeps information and features simple so using the available options feels simple and convenient.

Cons

A few sections in the app are not very visible which can make them harder to find and use.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

10

CB

Cooper Benjamin

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
February 2025

time-saver

Pros

Between a busy schedule and needing fresh visuals, Canva has been a huge help. The templates save me a ton of time when I don't have the bandwidth to create custom graphics from scratch.

Cons

I can't think of anything about it that I really dislike.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Food & Beverages, 500+ employees

More than a year

5.0
February 2025

fantastic for content creation

Pros

So nice to use and a user-friendly tool for designing and creating content.

Cons

The iPhone version is a bit lacking when it comes to making video content.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JVM

Jeroen Van Meeuwen

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
February 2025

top-notch AI

Pros

Canva offers excellent encryption along with AI-powered editing and creative tools that make video creation really impressive.

Cons

I haven't run into any problems with it yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DLE

DOGO LOUISON EBENEZER

Marketing and Advertising, 1-10 employees

More than a year

5.0
February 2025

Unlimited possibilities

Pros

The app gives me a wider range of tools and more ways to express and translate my know-how.

Cons

App tends to lag or bug when it's used heavily, no matter whether I'm on a computer or a smartphone.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SD

Sienna Dawson

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2025

all my branding in one place

Pros

This program is very simple but it still lets you do quite a lot. I've already used it to create plenty of Instagram posts and I'm planning to redesign my business cards in it as well. From a business standpoint, having all of my design work and branding pieces together in one place is incredibly useful.

Cons

Editing in the phone app feels awkward and difficult for me so I mostly just use it to save my projects as pictures to my phone.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

10

SE

Sian Evans

Marketing and Advertising, 500+ employees

Less than a year

5.0
February 2025

Great design options

Pros

Really simple to use, with excellent design templates and plenty of options to choose from.

Cons

Everything felt simple and user-friendly so I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KSDA

Kely Sousa de Albuquerque

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2025

Its good

Pros

Using Canva feels very simple and the design quality is excellent. I also really appreciate the frequent updates which keep the platform current and useful.

Cons

It is simple to work with and offers excellent designs but the download process and a few editing steps could be more adaptive and better organized.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10