Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Cosmetics, 1-10 employees

More than a year

5.0
January 2025

Quite handy

Pros

This is a very complete app and really simple to use.

Cons

Plan's price felt a bit expensive to me especially since it only adds a few extra things beyond what's already included in the free version.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

TR

Tanya Rodgers

Design, 1-10 employees

More than a year

5.0
January 2025

easy to use

Pros

Putting together high-quality graphics is surprisingly effective with this especially if design isn't really your strength. I mostly rely on it for client work by building templates that help them create content that stays on-brand. I also use it for my own social posts whenever I need to publish something quickly while I'm out and about. The stock library and built-in elements are especially helpful when I need to find assets fast.

Cons

It's not on the same level as professional design software like Adobe Creative Cloud but it still serves its purpose well for certain tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JA

Jimena Alonso

Real Estate, 11-50 employees

More than a year

5.0
January 2025

impressed!!

Pros

There's a really broad range of templates available which gives you plenty of options to work with.

Cons

Doesn't handle complex or highly detailed designs very well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MW

Mackenzie Wooten

Real Estate, 1-10 employees

More than a year

5.0
January 2025

my favorite creation tool

Pros

Love it! it is my go-to for creating just about anything and it's my favorite tool to use.

Cons

I didn't run into anything I disliked about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

GT

Gioacchino Tortorici

Internet, 1-10 employees

More than a year

4.0
January 2025

accessible and simple to use

Pros

It's simple to use and accessible for just about everyone.

Cons

many of the features require a paid plan.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

RS

Rodolfo Santos

Information Services, 1-10 employees

Less than a year

5.0
January 2025

Has lots of features

Pros

Using the app has been very practical and one of the best parts is how many features and functions it includes.

Cons

Even with all the useful features it offers, I feel it would be even better if there were more explanatory videos showing how to use each of the tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MW

M Westmoreland

Fine Art, 1-10 employees

More than a year

5.0
January 2025

Good video tools

Pros

Very user-friendly, with helpful features that make it possible to create all kinds of impressive graphics and videos.

Cons

grouping or ungrouping images within a project can be a bit tricky.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

BR

Bianca Regina

Consumer Services, 1-10 employees

Less than a year

5.0
January 2025

Loved using it

Pros

The tool features are really useful and the icons are very adaptive which makes everything feel more natural to use.

Cons

I do run into a bit of difficulty when trying to save projects and then access them again later at another time.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

8

EDS

ELISANGELA DOS SANTOS

Fine Art, 1-10 employees

FreeTrial

5.0
January 2025

Designing made easy

Pros

Creating ads for companies is very simple and convenient.

Cons

Nothing to complain about,everything works very well, with excellent access and plenty of convenience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CO

Charlotte Ortali

Computer Software, 1-10 employees

More than a year

5.0
January 2025

recommended

Pros

It is really simple to use even if you're just starting out. You don't need to be a design expert to put together polished-looking visuals. There are tons of templates, images and graphic elements available for free or at reasonable prices which saves a lot of time compared with other tools in the same category. It works for just about everything, presentations social media posts, resumes, posters and more. Teamwork is also very convenient since multiple people can work on the same project online and share creations without any hassle. Another big plus is that Canva is available everywhere, being web-based and accessible from almost any device.

Cons

That said customization is still more limited than with professional software like Photoshop. It also depends heavily on having an internet connection. Without access online, it is basically unavailable unless you use the app offline and even then the options remain fairly restricted. Premium elements can get expensive as well. While a lot of content is free, many features and assets require payment and there are quite a lot of them. Another downside is that designs can end up looking too similar since so many people rely on the same templates unless you take the time to personalize them properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

JN

Joyce Nascimento

Individual & Family Services, 1-10 employees

More than a year

5.0
January 2025

my favorite!

Pros

This works really well for both people just starting with design and those who already have experience. The platform is simple to use so putting together impressive designs feels quick, practical and effortless.

Cons

Even though it's very user-friendly and especially helpful for beginners, one drawback of the app and website is that many templates, features and design options are behind a paywall which can make some types of work harder to complete.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

CP

Caroline Pionnier

Computer Software, 11-50 employees

More than a year

4.0
January 2025

Use if you're a beginner

Pros

Getting started is very simple and the templates available make it possible to create all kinds of graphics even if you're new to design.

Cons

The free version feels limited pretty quickly so you end up needing to upgrade to the paid plan sooner than expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

LL

Lucimara Lima

Marketing and Advertising, 1-10 employees

Less than a year

5.0
January 2025

so good

Pros

There are plenty of template choices available and the platform is very user-friendly to work with.

Cons

I'd like to see more functionality included in the free version since most of the stronger features are locked behind the paid plans.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

AACJ

Antonio Adilson Carvalho Junior

Design, 1-10 employees

Less than a year

5.0
January 2025

Layout is nice

Pros

Canva's structure really worked well for me especially the layout. Everything is arranged in a way that makes sense, with simple access to the tools and very clear explanations throughout.

Cons

There isn't anything specific I can point to as a downside. The platform has simple access to features and the explanations are very clear.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JM

Joséphine Meisberger

Retail, 500+ employees

More than a year

5.0
January 2025

All templates are awesome

Pros

Really adaptive to use and very user-friendly. It's helpful for creating posters, gift cards and even putting together a CV. The available templates look polished and there's a wide variety to choose from.

Cons

Customization can feel a bit limited at times and some templates are only available with a Pro subscription.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KS

Kauanne Silva

Education Management, 1-10 employees

More than a year

5.0
January 2025

effortless to use

Pros

Putting together design projects is very simple and practical.

Cons

Creating designs, projects and invitations is very simple and convenient.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AJ

Amy Jackson

Design, 1-10 employees

More than a year

5.0
January 2025

design made easy

Pros

Gets everything right for me! The platform feels very user-friendly while still offering professional-level design tools.

Cons

I don't have anything negative to say!!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HC

Hannah Carpenter

Education Management, 51-100 employees

Less than 6 months

5.0
January 2025

Incredible features

Pros

It's good!Getting into the platform was simple and there were plenty of design options available for creating different kinds of projects.

Cons

The part I didn't care for was having to pay extra to unlock certain features or options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

EO

Emily Olatujoye

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2025

beginner friendly

Pros

Right away, the software feels simple to use. The interface is visually appealing and simple to move around in even for someone just beginning their design journey.

Cons

My only real complaint is that it doesn't work offline. That one limitation holds it back for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

KD

Kimberly Dearth

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
January 2025

worth it!

Pros

Using it feels very simple and there's a wide range of things you can do with it. The pricing is also very reasonable.

Cons

can't think of any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10