Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NES

Ngala Emmanuel Shey

Graphic Design, 1-10 employees

More than a year

5.0
September 2023

canva wins

Pros

Canva is part of my daily workflow for design and creative projects. Since it's web-based, I can access it easily and it comes with high-quality assets for making presentation videos and website graphics. The platform is extensive enough that I can even produce a full video in it, including text-to-speech. I also rely on it for creating ebook covers for clients and marketing videos whenever those orders come in. It's a really useful tool overall.

Cons

When it comes to image editing, I don't rely on it because it still misses many of the advanced features needed for full photo editing. For most image editing tasks and more advanced graphic design work, I still turn to Photoshop.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

EO

eslam omar

Marketing and Advertising, 500+ employees

More than a year

4.0
September 2023

professional designs also available

Pros

This has been really useful for creating product images, templates and even NFT artwork. It gives me the tools I need to make my ideas look polished and professional which has helped a lot with the designs I want to produce.

Cons

One downside is that its image library feels limited at times so there are cases where I can't find the specific images I'm looking for.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JH

Jeffrey Hardwick

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
September 2023

content creation must-have

Pros

After using it for more than three years, we've been able to produce an amazing amount of content thanks to the wide selection of images, photos, backgrounds and videos. It's honestly a must-have for anyone creating content for themselves or for clients. We also really appreciate that the social media templates are already set up so we don't have to figure out image dimensions every time we make something. And having the Custom Size option available is an added bonus. Thank you!

Cons

We do use the YouTube thumbnail templates but it would be really helpful to have a broader mix of images there. A lot of the options currently available feel very alike in style.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JM

Jordan Moore

Media Production, 1-10 employees

More than a year

5.0
September 2023

reliable design support anywhere

Pros

Being someone who isn't particularly design-savvy, it has been incredibly valuable for creating digital assets for clients. I regularly put together podcast covers and YouTube thumbnails and the tools Canva offers make it really simple to produce consistent visuals week after week. Features like background removal, filters, fonts and layout options are all simple to work with and easy to find. Since it's web-based, I can also open my projects anywhere I have an internet connection which fits perfectly with the remote nature of my business.

Cons

There are definitely a few image editing features missing compared with programs like Photoshop or Illustrator. Considering the price, that's understandable. Still, every now and then I go looking for a specific tool, realize it doesn't have it and end up needing to come up with a workaround or use another method.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

SB

Stefania Butera

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2023

great for animated video content

Pros

It's excellent for animating graphic elements in video content making quick image edits and adding text with a huge variety of fonts available.

Cons

The video editing section makes it hard to understand how to manage the audio.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

BB

Blessing Bodam

Design, 11-50 employees

More than a year

5.0
September 2023

canva does it all

Pros

Has been such an amazing app to use. It's very user-friendly especially if you're just starting out and I can practically use it for anything. Having so many features packed into one app is a huge plus for me. I still remember creating my very first freelance resume with Canva, even though I had absolutely no experience at the time. The app guided me through the process and helped me get it done which felt really exciting. Another thing I appreciate is that it offers both free and pro plans. I started out with the free version as a beginner and that was enough to make me really love the app. Graphic designers should definitely have this because it makes the work much more manageable. I also like that unfinished projects are automatically saved as drafts so I can always come back later and continue where I stopped.

Cons

Even though the app is really good, it does have its issues with glitches and bugs. Sometimes the screen just turns completely blank and white with no features showing, even when my internet connection is stable. Aside from that, it's still a nice app to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

DN

Diem Nguyen

Writing and Editing, 1-10 employees

More than a year

5.0
September 2023

packed with features

Pros

One of those graphic design tools that's really simple to use and comes loaded with plenty of excellent features.

Cons

I haven't run into any issues with this website.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

VA

Vitor Argos

Internet, 1-10 employees

Less than a year

5.0
August 2023

complete design toolkit

Pros

This tool has been an excellent tool to work with. It's flexible, simple to navigate and packed with assets and features that make design work much more manageable. The asset library is one of its strongest points and most of the time I can find exactly what I need. The interface is also very adaptive so it doesn't take long to feel comfortable inside the platform. When you're handling a lot of projects and files organization becomes really important and Canva does a beautiful job helping keep everything in order. The template selection is also very useful because there's usually something close to what you want to create which makes it much easier to get inspired and start designing. Also, the support team is excellent,they respond quickly and are genuinely helpful whenever assistance is needed.

Cons

It can feel a little restrictive if you're used to advanced tools like Photoshop or Figma. Even so, my impression is that while those tools are still necessary for more complex work, it remains extremely useful for simpler tasks because it saves a huge amount of time compared to them. It's not the best option for pixel-perfect design work and a lot of the graphics in the asset library don't really look professional so it can take a while to dig around and find something usable. The mock-up customization is also somewhat limited,you can choose a mock-up and place your image into it but if the result isn't exactly how you want it, there's not much you can adjust.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

NVO

Natalia Villegas Ortega

Real Estate, 1-10 employees

More than a year

5.0
August 2023

creative templates

Pros

Getting started with this app feels very simple especially for people who do not have any background in graphic design. It makes it possible to create personalized designs which gives users the freedom to show their creativity. There is also a free version with plenty of basic features and really good templates for all kinds of occasions. Another strong point is the real-time collaboration which makes teamwork much more practical both at work and in academic settings.

Cons

Free plan does come with some limits, such as not having full access to every template or design element. Certain features and templates are only available through a paid subscription. Exporting designs in high resolution is also restricted to paying users. Also, loading can sometimes be slow when working on complex designs or large documents.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FT

Fabiola Trindade

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2023

has everything

Pros

The platform feels simple and practical, with several model options and sizes that work well for both personal use and business needs.

Cons

I really don't have any complaints though it would be even better if they connected with more social networks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

FM

Fernando Martins

Program Development, 1-10 employees

Less than a year

4.0
August 2023

all the great design tools

Pros

One of the best things about it is how adaptive and guided the platform feels to use, along with the broad selection of free tools it offers to users.

Cons

The part I find less appealing in it is the text editing and formatting which still feels outdated and could definitely be improved.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

EZ

Edineia Zúrik

Consumer Services, 1-10 employees

More than a year

5.0
August 2023

Free access

Pros

App comes with features I really enjoy and having a free version available is a big plus.

Cons

Wish the free version included a few more functions, such as access to some better images that are currently only offered in the paid plan. Still, I understand the platform needs to generate revenue which is why those extras are part of the premium version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

More than a year

3.0
August 2023

love it

Pros

It's affordable, quite powerful and fully online so I can get to it anytime from almost anywhere. I'm able to create whatever I need from different places and on multiple devices, whether that's a phone, tablet or desktop which is why I'd recommend this program to others.

Cons

Image quality is good and it supports importing high-resolution photos but it doesn't perform well with videos. The Windows app also isn't very good.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

A

Anonymous

Computer Networking, 1-10 employees

More than a year

5.0
August 2023

plenty of designs unlocked

Pros

Getting started with this app is very simple, even for someone who is completely new to it. I also really enjoy the paid option since it unlocks a lot of designs and removes the watermark.

Cons

Up to this point, I haven't come across anything that bothers me. I've used it consistently and it has always lived up to what I expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AM

ankit mehra

Graphic Design, 1-10 employees

FreeTrial

5.0
August 2023

canva for fast visual design

Pros

The software has been a fantastic tool for creating visuals such as invitations and advertisements. It is especially well-suited for entrepreneurs, online business owners and marketers who need to put designs together quickly.

Cons

Nothing negative to report!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

VS

Vaishnavi Srinath

Computer Software, 11-50 employees

More than a year

5.0
August 2023

simple design tools

Pros

App's interface feels very user-friendly and the drag-and-drop functionality makes creating designs quick and convenient. It also supports exporting in multiple formats and can resize creatives as needed. The background remover is another helpful feature that makes editing much more practical.

Cons

At times, the image quality drops after export and the visuals end up looking pixelated. I've also noticed that for certain niche-related search terms, the available design elements can be limited or not very relevant. Expanding and improving that element library would make the experience even better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

NC

nathan campos

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2023

smooth exports

Pros

For the price, this platform gives you a lot. It comes with an image editor, a presentation editor and even a basic video editor and they keep rolling out new features all the time.

Cons

The video editor could definitely be improved. Right now it feels pretty limited, with only a small number of designs so there's still room to make it much better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

TM

Thaís Maia

Design, 1-10 employees

More than a year

5.0
August 2023

powerful features

Pros

Getting the most out of the advanced features doesn't require taking courses or going through a long learning process which makes the software very practical to use.

Cons

Working without an internet connection is difficult. If the internet goes down, I'm unable to keep working and that ends up affecting my tasks.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

OA

Olamide Alayande

Real Estate, 500+ employees

More than a year

5.0
July 2023

hassle free designing

Pros

The template feature has been a favorite of mine because it gives me plenty of design options to choose from. Navigating the software also feels very simple so I can use it without any hassle.

Cons

One thing I do not like is that some designs require payment before they can be used, both in the elements section and within the template feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SJ

Sarah Judith

Marketing and Advertising, 1-10 employees

More than a year

5.0
July 2023

lots of ad design choices

Pros

There's always a wide range of designs available which makes it really useful for creating business advertisements.

Cons

At times some designs can't be edited when the network connection is poor.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9