Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NA

nour amr

Computer Software, 500+ employees

More than a year

5.0
July 2023

free tools are great

Pros

Using the site feels very simple. Collecting data is simple, exporting it in different formats is convenient and being able to publish directly to social media is a big plus. There are also plenty of useful features that help me get my work done and the best part, in my opinion, is that most of what the site offers is free.

Cons

Whats missing is a way to filter free assets separately from the paid ones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MM

marcus maia

Marketing and Advertising, 1-10 employees

More than a year

5.0
July 2023

Smart AI

Pros

It has been excellent for putting together social media posts, with a huge range of templates, helpful tools and features to work with. The platform feels very adaptive so creating content doesn't take much effort. The new AI update is brilliant,you just describe what you want and the app generates it right in front of you almost like magic. It's easily the best image editing tool available.

Cons

The monthly subscription feels a little pricey which makes the yearly plan the better deal overall. On mobile, the clipping tool can be unreliable at times and the text box occasionally crashes when using it on a smartphone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

YF

Yasmin Flauzino

Education Management, 1-10 employees

More than a year

5.0
July 2023

It's full of options

Pros

One thing I really appreciated was how versatile the tools are especially since they're available for free.

Cons

Would be even better with a wider selection of tools and more free images since that really helps spark creativity. At the same time, I understand that pricing things properly is essential for the app to generate a financial return.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

II

Ihor Ilnytskyi

Writing and Editing, 1-10 employees

Less than 6 months

5.0
July 2023

user friendly

Pros

Right from the start, I appreciated that the platform isn't overloaded with a bunch of unnecessary features and that's a huge advantage for me. It also lets you build many engaging interactive presentations thanks to the links you can add. Another thing I really enjoy is that it works like an all-in-one teacher's toolkit since you can create workbooks and videos there as well.

Cons

The downside is that most of the features are only available if you have the pro version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LA

Luana Andrade

Retail, 1-10 employees

More than a year

5.0
July 2023

practical templates and fun fonts

Pros

There are templates that are nearly ready-made for just about any industry which makes day-to-day work very practical. I also really enjoy features like removing backgrounds without losing quality, the variety of different and fun fonts and several other tools that are useful on a daily basis.

Cons

It would be better if there were more free features, whether for design elements or image resizing. Still, I understand the platform needs to make money somehow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
July 2023

canva covers almost everything

Pros

In my experiecne, it has been an absolute lifesaver for anyone who needs strong visuals without being a formally trained designer. Working in communications and marketing, I've relied on it for years and the experience has been consistently excellent. It's very simple to adjust, edit and refine designs and the real-time collaboration with teammates is a huge plus. The template library goes far beyond expectations and makes it possible to build polished, professional-looking materials without needing a design background. The newer AI features make it even more useful too especially tools like automatic background removal. I even put together my wedding invitations in it, along with the welcome board, menu and a location QR code, without ever needing to leave the platform. I'd absolutely recommend it and it has been completely worth the cost.

Cons

My experience with it has been very positive overall although I'm not completely convinced it includes all the advanced tools a professional designer might need. Compared with more full-featured professional design software, it may come up a bit short.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

NO

Ngozika Onwukwe

Information Technology and Services, 1-10 employees

More than a year

5.0
July 2023

I like it for social media designs

Pros

Putting together designs for my daily social media posts has been really enjoyable with this. The platform is simple to use and when you have a creative eye, you can really bring your ideas to life and make something special. It was very simple to work with.

Cons

One area that really needs improvement is animation creation in it since it feels quite limited and weak right now. If that part were better developed, it would go a long way in helping content creators get more value from it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RG

Raíssa Gonçalves

Design, 1-10 employees

More than a year

5.0
July 2023

practical software

Pros

Being able to edit a professional-looking design without needing advanced skills is incredibly practical and that's what I enjoyed most about it.

Cons

The part I liked least was the visibility when using it through a mobile browser since it lowers usability a bit. Even so, it's only a minor inconvenience and my overall experience still remains very positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

GP

German Palechiz

Management Consulting, 1-10 employees

Less than a year

4.0
July 2023

great for beginners

Pros

Using it feels practical and simple, with a wide range of templates and editing tools that are simple to understand and put to use.

Cons

It could benefit from additional text editing features, along with even more templates and stronger integration with other editing software such as music and design programs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

LG

Leah Green

Computer Software, 51-100 employees

More than a year

5.0
July 2023

makes design simple

Pros

The biggest advantage is how approachable it is for absolutely anyone to use. Putting together professional-looking designs is really simple, even without knowing your way around advanced design software or professional tools.

Cons

There's honestly very little to complain about with it. The only limitation we've run into is the lack of ultra-high-resolution, print-ready design output so we need to use another service for that. For our company though, it's only a very minor issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Education Management, 1-10 employees

Less than 6 months

5.0
July 2023

it's great

Pros

One thing I really appreciate about it is that it can also become a way to make money. A lot of people use it to design professional-looking visuals and then offer freelance graphic design services, charging clients for custom content they create with the platform.

Cons

Free version could include more effects which would make a big difference for people who don't have a stable income and can't afford to pay for the Pro version.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

IM

Iasmin Martins

Alternative Medicine, 1-10 employees

Less than a year

5.0
July 2023

huge template variety

Pros

I enjoyed the wide range of image options available when searching the most!!

Cons

It could offer more practical options for sharing directly to social networks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

HM

Halima Meisner

Writing and Editing, 1-10 employees

More than a year

5.0
July 2023

excellent tool

Pros

Works really well for me because the layout is simple to follow and everything is right in front of you as soon as you open the app or website. All of my projects are easy to get to from the sidebar which makes things feel organized. I also enjoy having so many templates to pick from. The different categories make it easier to decide what I want to create. If I need something for business, there are sections for that too, like resumes, visual communications and more. The graphic elements and design models are especially helpful when I want to put together a rough draft for something like a book cover. I can jump into it and start building a cover concept right away.

Cons

One issue I run into is that saving a project so I can move it over to another social media platform feels a little slow. The app could also be improved. It would help if the app matched the website better because right now I still have to switch back and forth between my laptop and phone when I need to edit something that I can't seem to find in the mobile version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CDCL

Casa da Carol Lima

Information Technology and Services, 500+ employees

More than a year

5.0
July 2023

had a positive experience

Pros

There's a wide range of fonts, layouts and color options which opens up lots of creative possibilities for designing brands, invitations and online ads.

Cons

The only thing I'd change is the premium pricing. If that part of the app were more affordable, it would make access to even more editing templates and model choices much better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Furniture, 1-10 employees

More than a year

5.0
July 2023

clean layout

Pros

Good one!! The platform is very user-friendly and the way everything is organized makes the whole experience feel pleasant and satisfying.

Cons

A downside is that some basic editing tools, like removing an image background, aren't included for free users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PO

Poliana Oliveira

Arts and Crafts, 1-10 employees

More than a year

5.0
June 2023

complete tools for every design

Pros

Having everything in one place has been a huge plus for me. I can create posts for Instagram and Facebook, work on brands and logos, make invitations and a lot more. I also really appreciate that my projects are saved so I can come back later to edit them or reuse them whenever I need. Also, the sharing tools are excellent.

Cons

Something I don't enjoy is working with such a small design area while creating something because the reduced size makes it harder to organize text and images properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JN

janiffer nakatagi

Publishing, 1-10 employees

More than a year

5.0
June 2023

awesome!!

Pros

From video editing to animation, this app covers pretty much everything I need. It lets you create almost anything you can imagine, whether that's logos, infographics or polished visual content. The photo editing tools are really strong and the addition of AI features has made it even better. It even comes with a text-to-image generator which adds a lot more creative possibilities. I use it for editing videos and designing logos and honestly without it, my work would be much more difficult and frustrating.

Cons

I really can't point to any downsides. They've done an excellent job with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

GM

Gabriel Marchetti

Consumer Services, 1-10 employees

More than a year

5.0
June 2023

everything in one place

Pros

Right away, the interface feels lively and practical and it brings just about everything it offers into one convenient space. It packs multiple features together, with excellent tools for editing images, creating slideshows, working on designs, importing and exporting files and data and handling text.

Cons

One downside is that some of the best images and icons are only available as paid options which can end up restricting the user's creativity in certain situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Melanie Anderson

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
June 2023

wide variety of templates

Pros

It keeps raising the bar for me compared with other design tools I've used, mainly because they keep rolling out features that make the platform feel more complete and capable. The template customization is very flexible and I really appreciate things like autosave, resizing and being able to turn one original design into multiple versions without having to start all over again. Their virtual conferences are also engaging and genuinely useful. Another big plus is having all of my content stored in one place so I'm not stressed about losing progress when switching devices or if a system crashes. For quick design work, it honestly feels like a superhero and if you have a creative eye, you can personalize things enough that your designs don't come out looking generic or cookie-cutter. I also appreciate being able to export files in different formats and share them easily with collaborators.

Cons

An area I still think needs improvement is diversity in the photos and graphics. As a designer of color, I was happy to notice they've added more assets recently that better reflect different kinds of representation but it still doesn't feel like enough especially when it comes to photos. I do have a separate stock photo membership so I can get what I need when the software doesn't have it but it seems like the better-quality or more limited options on it often come with an extra fee.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

FJ

Flavie Jolivet

Marketing and Advertising, 11-50 employees

More than a year

5.0
June 2023

fast results

Pros

Right from the start, it feels very user-friendly, even for beginners. Its adaptive interface and drag-and-drop tools make it simple to create professional-looking designs for social media posts, infographics, presentations and other visual content. It also comes with a wide selection of features and ready-made templates which makes it a very good option for beginners who want quick results without needing advanced graphic design skills. Also, it is especially useful for marketing professionals since it includes specific tools like advertising banner templates, charts for analytics reports and team collaboration features for design projects.

Cons

There are still a few downsides to consider with it. For professionals, it can feel somewhat limited when it comes to more advanced design capabilities. Also, the free version only gives access to part of the features, while the paid version is needed to unlock additional options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9