Last Updated
Overview
CloudCall streamlines communication by enabling teams to manage calls, texts, and AI-driven insights directly within their CRM. While it relies on strong CRM integration, it supports staffing, recruiting, and sales teams seeking organized, efficient, and data-driven communication workflows.
Be the first one to leave a review!
No review found
Starting Price
Custom
CloudCall Specifications
Real-Time Communication
Integration with Other Tools
Automation & Workflow
Mobile Accessibility
What Is CloudCall?
CloudCall is a communication platform that unifies business conversations and activity data to support more organized, traceable, and efficient workflows. It connects communication events to key processes, helping teams maintain accountability and streamline coordination across departments. With tools for activity tracking, performance visibility, and structured workflows, CloudCall enables organizations to manage interactions more effectively and gain clearer insights into how communication influences daily operations and overall productivity.
CloudCall Pricing
CloudCall price starts at $15/user and also offers the following price plans:
- Starter: $20/user/month
- Pro: $33/user/month
- Advanced: $45/user/month
Disclaimer: The pricing is subject to change.
CloudCall Integrations
The software supports integration with multiple systems and platforms, such as:
- Bullhorn CRM
- Salesforce
- Vincere
- LaborEdge
- JobDive
Who Is CloudCall For?
CloudCall is ideal for a wide range of industries and sectors, including:
- Staffing and recruiting
- Professional services
- Healthcare recruitment
- Legal services
- Information technology and services
Is CloudCall Right For You?
If you’re an organization that is seeking a communication platform that connects calls, texts, and insights directly to your ATS or CRM, CloudCall offers an integrated approach built for staffing and recruiting environments. It is trusted by more than 32,000 users worldwide and supports teams that rely on centralized communication to boost efficiency. CloudCall is ISO/IEC 27001 certified and built on a globally distributed, secure infrastructure, making it suitable if data protection and reliable performance are priorities. If you need a communication system tightly aligned with your CRM, it may be a strong fit.
Still doubtful if CloudCall is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CloudCall Features
CloudCall intelligently routes incoming calls to the next available agent or team member, ensuring no call goes unanswered. This helps improve response rates and ensures customers reach someone who can help quickly. It’s particularly valuable for maintaining high service standards and reducing missed opportunities.
This feature automatically transcribes and summarizes every conversation using AI, turning calls into searchable text and actionable insights. These summaries make it easy to revisit key points later and streamline follow-up workflows.
The software enables supervisors to monitor live calls, whisper advice, or even barge in to join conversations. This supports more effective coaching, helps improve agent performance, and enables timely interventions when needed.
The platform helps outbound calling become more efficient with the Power Dialer, which automatically dials the next contact when a call ends and syncs all notes and dispositions back into the CRM. This reduces manual dialing and keeps the team focused on conversations.
This feature greets callers with an automated system that collects information and ensures they reach the correct team or person. This helps improve first-contact resolution and reduces wait times by routing callers efficiently.
