Total 2189 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 1-10 employees

Less than a year

5.0
August 2023

easy set up

Pros

Using it has been really simple and it has helped me become more productive at work. It supports me when I'm writing messages, comments or suggestions during the day and it has also helped me improve my English. It makes daily tasks much more manageable especially with email writing, by giving useful suggestions for grammar and spelling mistakes.

Cons

Most of the features work very well for me and honestly I haven't come across anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EE

Emmanuel Edozie

Writing and Editing, 51-100 employees

More than a year

5.0
August 2023

So effortless

Pros

Right away, it has made a real difference in how I write and communicate. It suggests stronger word choices and catches mistakes as I'm typing which helps me improve things on the spot. The feedback it gives is especially useful when I'm polishing a piece and wanting to make sure my writing comes across clearly and accurately.

Cons

Something that bothers me is that the software still doesn't recognize my business jargon or shorthand even when I try to dismiss those suggestions. I'd really like to see a future feature that lets me add my own terms so they stop getting flagged as incorrect in my messages. Other than that, it's a very helpful tool and one I'm genuinely glad to have.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

VE

Victory Ezike

Writing and Editing, 51-100 employees

More than a year

4.0
August 2023

offers helpful feedback

Pros

One thing that has really helped my writing is how it suggests stronger word choices and flags issues as I type. It has improved both the quality of my writing and how clearly I communicate. The feedback has been incredibly useful for refining my work and making sure it stays accurate, polished and easy to understand.

Cons

Even though it comes with a solid range of tools some of its more advanced features, like the plagiarism checker and deeper style and tone recommendations, are locked behind the paid plan. To get the complete set of features, you have to subscribe although the free version still offers useful help with grammar and spelling corrections.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

TN

Tisha Nanche

Security and Investigations, 500+ employees

More than a year

5.0
July 2023

great results

Pros

It really helps improve the effectiveness, accuracy and overall quality of our business communication which has been a big plus for our team.

Cons

Every now and then it suggests wording that doesn't quite match the tone I'm aiming for but most of the time it does an excellent job.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

BM

Brigitte Madan

Mental Health Care, 11-50 employees

Less than 6 months

5.0
July 2023

flexible writing goals and suggestions

Pros

I absolutely love how many different suggestions it gives to help improve my writing. Being able to set goals for each assignment is another big plus since I can choose the domain, intent, formality and audience depending on what I'm working on. It's also really useful that I can download the tools and have grammar and spelling checked across different platforms like Word, Outlook and Chrome.

Cons

There honestly isn't much I dislike about it. Once in a while, it seems to miss a few grammar issues but that may have more to do with the writing style settings that are selected.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
July 2023

Friendly interface

Pros

Over the past two years of using the tool, it has been an excellent tool for my work. It helps keep my writing free of grammar mistakes and makes my content look much more polished and professional. The interface is also very user-friendly so everything feels simple to navigate and use.

Cons

Up to this point, I really haven't run into any major issues. That said there are times when it gives suggestions that aren't quite correct and the subscription cost can feel a bit high.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

NBS

Nuvvula Bhavya sree

Information Technology and Services, 51-100 employees

Free Trial

5.0
July 2023

Accurate AI assistance

Pros

Using it has made my tasks much simpler since the AI can handle them efficiently. It saves a lot of time and also gives concise content without errors.

Cons

I haven't run into any major issues so far though the autocorrect can occasionally cause a little trouble. Other than that, it's a really good product to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
July 2023

worth every penny

Pros

With remote communication becoming the norm, it feels like a valuable tool for almost any company. Clear, accurate and polished writing matters more than ever and this really helps make that happen. The grammar and punctuation checks were already a huge help but the premium features for clarity, engagement and conciseness are especially useful. They come in handy for marketers and content writers who need to put together strong copy in a short amount of time. It's also excellent for personal branding since a well-written email can make a real difference in any profession especially for someone who isn't a native English speaker. To me, it's absolutely worth the cost. The weekly writing stats they send by email are a nice bonus too.

Cons

There's not much to complain about. If anything, I'd just expect the AI-powered suggestions to keep improving over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Food & Beverages, 11-50 employees

More than a year

5.0
July 2023

Good tool

Pros

One thing I appreciate most about it is how simple it is to use and it's really helpful for typing, writing tasks and even student assignments.

Cons

Did not come across any downsides with the app. Everything has been excellent and it includes everything you need.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

EEM

Edem Eric Montcho

Computer Software, 1-10 employees

Free Trial

5.0
July 2023

excellent online grammar correction

Pros

What I appreciate most about this software is that it corrects grammar better online than when you use a word processor to write assignments.

Cons

At times it tries to change sentences that are already correct and ends up distorting them which can be pretty annoying.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Construction, 500+ employees

More than a year

5.0
July 2023

Stress-free

Pros

Working on print documents feels much less stressful because I don't have to worry about everything being absolutely perfect.

Cons

there isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Furniture, 1-10 employees

Free Trial

5.0
July 2023

proofreading made easy

Pros

The spelling and sentence correction works really well and the proofreading feature is very helpful for catching mistakes quickly.

Cons

It can be annoying at times when it tries to change sentences that are already correct and ends up making them wrong.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CAC

Carlos Andres Castaneda

Consumer Services, 1-10 employees

More than a year

5.0
July 2023

I like it

Pros

Grammarly Business has been a big help when putting together business emails, project reports, communication briefs and other written materials for work.

Cons

No major issues!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BA

Brandi Alvarado

Cosmetics, 1-10 employees

Free Trial

5.0
July 2023

Integrations are great

Pros

One of the best parts for me is how well it runs on my Apple computer and how nicely it connects with all the apps I use through the menu bar icon.

Cons

My biggest complaint about is the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

YAS

yao aimé siabi

Telecommunications, 11-50 employees

Less than a year

5.0
July 2023

Good synonym feature

Pros

The feature I really enjoyed the most was the synonym function. It's especially useful and adds a lot to the overall experience.

Cons

What bothers me though, is that the app collects our data which is definitely not a good thing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MSF

Med salah Fourati

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
July 2023

impressive

Pros

Right away, it feels like a strong writing companion. It helps with grammar, spelling, punctuation and style, while giving real-time suggestions as you write. It can catch tone issues, suggest better vocabulary, check for plagiarism and it works well across different platforms. It's definitely a must-have if you want to improve your writing and produce more polished content.

Cons

A small annoyance is the green dot on the right which sometimes covers part of a paragraph.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JO

Joel Okou

Entertainment, 11-50 employees

More than a year

5.0
July 2023

My personal writing assistant

Pros

Grammarly worked like a personal assistant for me, saving me from having to open a dictionary or a grammar book whenever I needed help with a particular sentence structure.

Cons

The only issue was that it sometimes gave me incorrect suggestions which could be improved if its understanding of the English language were broader.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

HS

Himanshu Sharma

Writing and Editing, 11-50 employees

More than a year

5.0
July 2023

Reliable plagiarism checking

Pros

Having the plagiarism checker built in is a big deal for our business. We need to review every piece of content our writers submit and confirm that it's completely free of plagiarism. Aside from that, we rely on manual editors so the grammar-related features are not something we use very much directly.

Cons

There really isn't anything significant to complain about since it does what we need and we've been using it for our business for the last few years. The only issue we ran into was a one-time account access problem but that was handled proactively and resolved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

Free Trial

5.0
July 2023

Good results

Pros

Detailed emails and reports come out much better now. It offers advanced writing suggestions and gives useful feedback on sentence structure and clarity based on the context which really helps improve the overall quality and impact of my writing.

Cons

It is definitely useful but there are times when its suggestions feel a bit too cautious. It can flag perfectly valid words or sentences as possible mistakes which makes me second-guess my writing and sometimes takes away some of the human touch from the final content.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

IAI

Ismael Adam ismael

Construction, 101-500 employees

Less than a year

5.0
July 2023

Professional writing boost

Pros

Grammarly Business gives advanced suggestions for grammar, spelling, punctuation and style which really helps improve the overall quality and professionalism of written content. It also helps keep writing style and tone consistent making communication clearer across the organization. Also, the real-time suggestions and corrections save a lot of time and effort during editing and proofreading.

Cons

One thing that felt a bit less appealing about it was its limited integration options with certain platforms. While it works very well with popular apps like Microsoft Word and Google Docs, I would have liked broader compatibility with other platforms too. Still, this small drawback does not take away from the overall effectiveness and reliability of it when it comes to improving writing quality and ensuring grammatical accuracy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9