Total 2189 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KZ

Kai Zhou

Real Estate, 11-50 employees

Less than 6 months

5.0
December 2025

Love using it

Pros

One thing that really stands out is how well it keeps style and tone consistent across different users. The customizable brand tones and terminology are especially useful and the real-time suggestions help teams write with more clarity and confidence.

Cons

some of the more advanced or nuanced suggestions come across as too prescriptive or a bit blunt especially when working on creative or highly specialized writing. The pricing can also feel steep for smaller teams compared to simpler grammar tools so the ROI may not seem very clear if you're mostly relying on basic proofreading features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LA

Leandro Angeli

Computer Software, 1-10 employees

More than a year

5.0
December 2025

polishes the write up

Pros

It really helps me refine my writing. Since English isn't my first language, it makes my text sound more natural and professional.

Cons

I think it's excellent and I don't have any real complaints about the product. It used to be one of the few options for grammar checking although these days you can also check your grammar with free general-purpose AI tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BP

Bill Patti

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
December 2025

Simple integration

Pros

Across our organization it's helped us communicate much more effectively by making it simple to set clear rules and maintain a consistent voice. The platform is simple to use and integrates without much trouble.

Cons

Pricing feels a little steep for what it offers. Our first year was free which drew us in but now the annual renewal cost is high enough that we end up debating whether to keep it each year.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KW

Ketmanto Wangsa

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2025

outstanding writing tools

Pros

The quality is impressive and feels a step above the rest. It comes with a plagiarism checker, Gen AI paraphrasing and several other useful features. It works really well for academics, office tasks, email drafting, content creation and plenty more, while still being very user-friendly.

Cons

Biggest downside is that the subscription seems to be one of the most expensive compared with similar tools. Another thing I've noticed is that if you're trying to get a better Grammarly score, you sometimes have to adjust a sentence and refresh the page since the result can change after reloading.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

10

A

Anonymous

Design, 1-10 employees

Free Trial

5.0
December 2025

enhanced my work

Pros

What really works well is how much it helps improve my writing. I can adjust the tone depending on what I need... whether that's something friendly or more entertaining. Compared with most editing tools, it also feels more simple to use.

Cons

My only frustration is having to upgrade to PRO to correct certain parts of my writing. There are times when I need that extra support and it's locked behind an additional payment.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

MC

Mary Creighton

Airlines/Aviation, 11-50 employees

Free Trial

5.0
December 2025

Perfect for us

Pros

I loved the AI detector... It is simple to use and genuinely helpful. It also made me notice how many little grammar mistakes had quietly become habits in my business writing and the program has done a good job of pointing them out.

Cons

At the same time some of the features can be a little confusing to understand and keep organized. Because of that, I tend to use the more simple tools most often, like AI detection, content clarity and grammar checking.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

DW

Dalton Wallen

Arts and Crafts, 1-10 employees

Less than a year

4.0
November 2025

a great help

Pros

As someone with dyslexia, it has been a huge help. It catches spelling and punctuation mistakes in real time and even suggests better ways to phrase a sentence while I'm writing.

Cons

Only complaint i have came when I tried to cancel after I no longer needed it. I was still billed twice afterward and had to contact customer service both times to get it fixed although they did issue refunds thankfully.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

LC

Leah Charbonneau

Religious Institutions, 11-50 employees

Less than a year

5.0
November 2025

more professional and consistent writing

Pros

Oh this tool has been a game changer for me. My grammar was never terrible but it definitely wasn't my strongest skill either. Using it has helped me sound more polished in emails and keep my messaging much more consistent.

Cons

The only downside I've run into is the suggestion pop-up that shows up while I'm writing. It can get a little irritating when I can't revise the wording the way it recommends for one reason or another. Still, I can mute the suggestions so it's not a huge issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 101-500 employees

Less than a year

5.0
November 2025

Incredible !

Pros

Grammarly has really helped improve the fluency and tone of my writing which fits professional needs very well. Whenever a sentence has an error, it gets checked again by Grammarly and it suggests a better way to write it. Because of that, a lot of mistakes can be avoided and the final writing turns out much cleaner.

Cons

One limitation is that several Grammarly features are restricted in the free version. A lot of the tools are locked so I'm not able to use those features unless I upgrade.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SH

Samantha Hughes

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2025

I liked it

Pros

I can't believe I went this long without subscribing to it. No more emails go out without being proofread. Since I work in creative social media, it's pretty common to miss the occasional grammar mistake but with Grammarly backing me up, I don't stress about that anymore.

Cons

I genuinely can't come up with a downside to using this app, it's been all stars from me across the board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IVK

Ismael Valverde Kardouchi

Education Management, 51-100 employees

More than a year

5.0
November 2025

its actually good

Pros

Getting started with it is simple and the real-time writing suggestions are consistently accurate. The plagiarism checker is dependable and the team features do a really good job of keeping a consistent brand voice across content. It offers solid value for the money as well.

Cons

There isn't much to complain about. It runs well and does exactly what it promises.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EC

Ellen Cromwell

Computer Software, 500+ employees

More than a year

5.0
October 2025

a lifesaver for me

Pros

It has become something I rely on every day. This is a real lifesaver especially when I'm replying to clients and want my messages to sound professional and free of grammar mistakes. It's simple to use and the word suggestions are something I really appreciate.

Cons

Once in a while it can be a bit inaccurate especially when the tone is more casual or less formal depending on the context.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

UF

Ulrike Fasel

Mechanical or Industrial Engineering, 500+ employees

More than a year

4.0
September 2025

helpful app and chrome extension

Pros

What I really appreciate is the app together with the Chrome extension. It shows up whenever I'm writing text and helps a lot with correcting mistakes which makes it very useful in daily writing.

Cons

The free version can be pretty annoying because of all the suggestions. Even so, I don't think that issue is limited to the free plan only. It still does its job well but that behavior is noticeable even when you're paying.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

E-Learning, 11-50 employees

More than a year

4.0
September 2025

i would recommend

Pros

Using it feels simple and it gives me useful insights while I'm writing. The suggestions are generally quite good although they still come across as AI-generated at times. For content writing, I'd recommend using it as an extra tool rather than depending on it completely.

Cons

Grammarly's plagiarism checker can be a helpful add-on but I wouldn't rely on it as the only way to detect plagiarism. For anything important, it's better to use dedicated plagiarism-checking software as well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

AS

Amber Schultz

Business Supplies and Equipment, 500+ employees

More than a year

5.0
September 2025

good writing support

Pros

Throughout school and in my professional work, it has been a really helpful tool for checking grammar, improving clarity and making sure wording and sentence structure are correct. It's very simple to use and it has supported me with a lot of my writing over the years. It's also a valuable resource for teachers who want to review student work and check for possible plagiarism.

Cons

It bothers me that some of the alternative suggestions it offers don't always fit what I originally meant to say. I've run into corrections and recommendations that don't really match my writing style or make sense in the context of what I was trying to express.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GT

Grace Tuffour

Business Supplies and Equipment, 51-100 employees

More than a year

3.0
August 2025

weak word guesses

Pros

One thing I really appreciate about it is its spellcheck. I depend on that feature a lot and it's especially useful that Grammarly works across different writing platforms.

Cons

At the same time there are plenty of words I misspell that it still can't figure out so it gives me no helpful suggestions. I wish the word prediction feature were better. I'm also not a fan of how often it pushes upgrades by putting a colorful line under my writing and then telling me I need to pay to have it fixed. Also, I've noticed many of its suggested revisions end up changing the tone of what I originally wrote.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

WA

Wilberth Avila-Vega

Accounting, 1-10 employees

Less than a year

5.0
August 2025

my writing companion

Pros

Whether I'm drafting emails or formal letters, this tool has been an excellent assistant. It's very simple to use and it gives useful suggestions every time I write.

Cons

No cons to mention!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RCR

Rodel C Roño

Hospital & Health Care, 500+ employees

More than a year

4.0
August 2025

Positive experience

Pros

Using it has been a real plus for our writing team. It gives simple word and sentence suggestions that improve the language while still keeping the clinical meaning accurate. The plagiarism checker is reliable and the team style guides do a good job of keeping terminology consistent across submissions.

Cons

Support can be hit or miss when demand is high and some suggestions feel too aggressive when applied to scientific content so they still need to be reviewed manually. Setting up the Word and web app integrations also takes a bit of adjustment.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

SH

Simon Havenhand

Retail, 500+ employees

More than a year

5.0
July 2025

polished writing without the hassle

Pros

After staring at the same text for too long, it catches those little mistakes that are almost impossible to spot anymore. It saves time and helps my writing come across as more professional. I've also tested the pro version and it works well but I still stick with the free plan for reasons I'll mention.

Cons

Every now and then the rewrite suggestions feel a bit too bland or overly neutral. Sometimes they shift the meaning or tone more than I want so when I'm writing something more creative, I usually keep my original wording and only use it to clean up the obvious errors.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

PK

Peace Kagbara

Higher Education, 101-500 employees

Less than 6 months

4.0
July 2025

a good tool

Pros

I really appreciate how much it helps me improve my writing. It not only corrects mistakes but also suggests better wording and style changes that help me write more effectively. I also find the monthly usage summary very useful.

Cons

The part I don't enjoy as much is the monthly subscription cost since there are times when I can't always afford to keep paying for it. Another downside is that it doesn't work offline.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8