Total 2189 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KJ

Kayla Johnson

Facilities Services, 11-50 employees

Free Trial

4.0
July 2025

gives helpful suggestions

Pros

Whether I'm writing an email or replying in a group chat, the suggestions are useful across pretty much any platform.

Cons

One thing that gets annoying is that it sometimes rewrites parts of a sentence even when I don't want it to. A lot of the time I use a standard opening in my emails and the system still changes it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

DP

Daniel Parker

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
July 2025

overall great!

Pros

A feature I really like is being able to make my writing sound either more formal or easier to understand. That flexibility is genuinely very useful.

Cons

I do wish there were a way to switch it off temporarily and keep it from turning back on until I finish my email or letter.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JK

Jeff Kirby

Internet, 1-10 employees

Less than a year

5.0
July 2025

precise writing support

Pros

I love how accurate it is with word choices and suggested edits. The tone suggestions are especially helpful and the paid plan adds even more useful tools which makes it even better.

Cons

I'm still looking for something to complain about. It's been amazing and a real help when it comes to saving time on writing while also not stressing about plagiarism or mistakes in important documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RC

Rebeca Castro

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
June 2025

Perfect support for daily writing

Pros

This tool has been a perfect fit for my daily work. I use it every day and since English is not my first language, it really helps me while I'm working. It supports me in improving my pronunciation, writing skills and vocabulary. I also enjoy the notes and emojis that appear on the screen whenever I say or write something correctly or incorrectly.

Cons

I don't have anything negative to say about it because it has been very useful for me as a remote worker living in another country.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JK

jin Kwon

Architecture & Planning, 1-10 employees

More than a year

4.0
June 2025

faster writing

Pros

I like how quickly it catches typos and grammar errors. It also does a solid job of improving complicated sentences which saves a lot of time when writing.

Cons

With personal emails though, the suggestions often come across as too formal and overly business-focused which can be inconvenient. Its treatment of abbreviations and acronyms could also use some work since it sometimes makes the message sound a little awkward.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

TM

Terry Mai

Mining & Metals, 500+ employees

Less than a year

3.0
May 2025

Weaker for reports

Pros

The interface feels fully geared toward writing and editing and being able to switch between different writing tones is especially useful for marketing content and internal emails.

Cons

When I use it for formal writing like scientific reports instead of social media campaigns, the wording and overall style come across as a bit less formal than I would expect.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

JR

Jacob Roberts

Logistics and Supply Chain, 500+ employees

Less than 6 months

4.0
May 2025

handy hotkeys for saved text

Pros

Being able to assign different text snippets to hotkey shortcuts makes copy-pasting much faster. Keeping standard email sign-offs, subject lines and similar text ready to go saves a lot of time.

Cons

It would help if there were a simpler way to turn the software off whenever it starts feeling distracting.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

SB

Sidney Brooks

Graphic Design, 1-10 employees

Less than 6 months

4.0
May 2025

made writing easier

Pros

I really enjoy how much it improves the accuracy of my writing. It handles everything from grammar and punctuation to keeping my style consistent throughout. The real-time feedback is incredibly useful and being able to customize style guides is a big plus for me. Because of that, all of my writing stays aligned with my brand's voice and tone in a really polished way.

Cons

The downside for me is the cost. Grammarly Business is definitely a strong tool but it feels a bit pricey especially for smaller teams or startups. Also, even though it does a very good job with grammar and style, it can miss context-specific nuances at times which ends up leading to some odd suggestions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

EH

Erin Haywood

Marketing and Advertising, 1-10 employees

Free Trial

4.0
May 2025

works well

Pros

Before sending anything out, I usually run it through the tool as one last pass after doing my own edits. As a sole trader, it gives me peace of mind that I haven't overlooked typos or missed chances to tighten up the wording. I also appreciate how it uses different colours for different grammar issues and explains the suggestions clearly. Another useful part is that it points out places that aren't exactly wrong but could still be written in a better, more polished way.

Cons

Somehing that's frustrating is that the extension doesn't always work properly with online word processors, including MS Word Online so I end up having to copy and paste everything into the portal instead. Also, most of the more advanced tools are locked behind the paid version and the free plan feels pretty limited to the point that it's barely worth using.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

6

SD

SHERIN DABABESH

Program Development, 1-10 employees

Less than 6 months

5.0
April 2025

proofreading that fits perfectly

Pros

The proofreading features line up really well with what I need as a content writer and copywriter and they support my work exactly the way I want.

Cons

Personally I haven't run into any downsides or received anything negative from using it. It covers everything I need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JF

Jonah Flicker

Writing and Editing, 1-10 employees

Less than a year

5.0
April 2025

powerful premium editing tools

Pros

Upgrading to the premium version unlocks some really impressive advanced features and it feels like it offers much more sophisticated editing capabilities.

Cons

Its error detection system is excellent and catches issues well although it can sometimes take a little longer to process more complex grammar patterns.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JA

Julian Arroyo

Education Management, 51-100 employees

More than a year

5.0
April 2025

great for students

Pros

Grammarly has been a really valuable addition to the workspace since it works as both a built-in proofreader and a writing assistant in one place. I mostly used it with student Chrome accounts and it did a great job of helping them notice their mistakes while also learning from them at the same time.

Cons

Don't have anything negative to say about it because I genuinely enjoyed using it and the students picked up on how to use it without any trouble.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CTAS

Cornelius Tian Andi Sucahyo

Farming, 1-10 employees

More than a year

5.0
April 2025

Exactly what i needed!

Pros

It gives useful corrections when I'm not very confident with my English writing which makes it much easier to improve what I want to say.

Cons

Sometimes, the response can be a bit slow and it takes a while before the suggestions appear.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

NC

Noah Clayton

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
April 2025

My review...

Pros

Right away it stands out with excellent grammar and spell checking that catches even the small, subtle mistakes. This tool is very user-friendly and the way it works smoothly with my browsers and apps makes it even more convenient to use regularly.

Cons

The biggest downside is the price of the Premium plan which feels fairly expensive, while the free version is pretty restricted when it comes to features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

MAK

Mohamad Abdel Kader

Higher Education, 1-10 employees

Less than a year

4.0
April 2025

had a nice experience

Pros

One of the best parts is how well it keeps the brand's tone and personality consistent. It also helps teams improve their writing and the integrations are genuinely useful in day-to-day work.

Cons

Pricing can be pretty expensive depending on the setup and other factors involved.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

8

OO

Olalekan Oluwatobi

Entertainment, 1-10 employees

More than a year

5.0
April 2025

decent tool

Pros

I really appreciate how it helps me write more clearly and keeps my spelling and grammar free of mistakes.

Cons

There are times when it goes offline and I have to keep trying before it comes back online.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HW

Hsiang-Hua Wang

Mental Health Care, 51-100 employees

More than a year

4.0
April 2025

fantastic overall

Pros

It helps improve my writing and makes my documents look more professional overall.

Cons

That small logo from chrome extension was pretty annoying because it kept getting in the way when I was doing a lot of writing and it was hard to move out of the way.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

AB

Alicia Bardyla

Hospitality, 51-100 employees

Less than a year

5.0
April 2025

top-notch tone and accuracy

Pros

Love it, this tool actually helps us keep our customer service at a very high standard by catching tone issues and helping the team cut down on mistakes.

Cons

the number of suggestions can feel a bit overwhelming but they're always worth paying attention to.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Mohamad

Higher Education, N/A employees

Less than a year

4.0
April 2025

Keeps improving

Pros

I really love how Grammarly helps our team write better and keep the same vibe across all our communications. The integrations with other tools we use make everything so much easier and more streamlined. It's definitely a game-changer for our workflow!

Cons

The cost can really add up depending on different factors, so it's something to keep in mind.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

O

Olalekan

Entertainment, N/A employees

More than a year

5.0
April 2025

Writing made simple with Grammarly

Pros

I've always struggled with spelling and grammar mistakes but It makes it so easy to write without worrying about those issues. It helps me feel confident that my writing is polished and professional, no matter what I'm working on.

Cons

It does go offline sometimes and I have to figure out how to get it back online, which is a bit annoying.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8