Total 2189 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RWM

Rukia Wunnam Mohammed

Financial Services, 1-10 employees

More than a year

5.0
August 2022

clearer reports

Pros

Grammarly has been really helpful for improving my sentences and making report writing much easier. It helps me express my thoughts more clearly when I'm putting my ideas into writing.

Cons

At times, it suggests multiple sentence options and that can get a bit confusing. Sometimes I'm not sure which one fits best with what I'm actually trying to say.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

ND

Nikolay Dosev

Information Technology and Services, 500+ employees

More than a year

5.0
August 2022

indispensable for customer communication

Pros

Running sales and customer support without Grammarly would be hard for us at this point. Before we started using it, we depended on built-in spell-checkers and a lot of the time we only noticed silly typos and mistakes after replies had already gone out to customers. Pretty embarrassing. Even while writing this review, Grammarly is catching errors and suggesting stronger wording to make it sound more polished and sophisticated. If your work involves sales, customer communication, blogging or marketing, it's something worth having. The price is reasonable, there's also a free version, it has iOS apps and it connects with plenty of tools, from email clients to documents and social platforms. We use it regularly with Zendesk, Slack and our email tools.

Cons

Every now and then, the integration disappears at the worst possible moment, usually when we need it most. In Zendesk, for example, we rely on it to review reply quality and handle spell-checking but sometimes the widget just turns grey and stops working for a few hours. When that happens, we're stuck proofreading everything manually which ends up taking a lot more time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

E-Learning, 1-10 employees

More than a year

5.0
August 2022

accurate grammar help

Pros

Real-time grammar correction is the biggest plus here and it's impressively accurate. The explanations are clear and simple to follow which makes it easier to understand why something needs to be changed instead of just accepting edits blindly. I also appreciate the customization options since they let me adjust it to fit my writing style and preferences.

Cons

A few limitations still stand out. It doesn't work across absolutely everything so there are times when I can't use it where I want to. The free version is also quite restricted which makes it harder to rely on without upgrading. Also, the advertising can feel a bit too aggressive at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

AS

Andrew Spence

Marketing and Advertising, 11-50 employees

More than a year

5.0
August 2022

writing skills leveled up

Pros

It has been a real lifesaver for me. It's improved my writing skills tremendously and I'd absolutely recommend it to anyone who wants to strengthen their grammar, punctuation and sentence structure. I also think the business version is well worth the investment. It comes with plenty of features that can really help take your writing to the next level.

Cons

I haven't come across any negative aspects of this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

FV

Felicia Vreeland

Writing and Editing, 1-10 employees

Less than 6 months

5.0
August 2022

Excellent!!

Pros

For me, the biggest benefit is the grammar and correction support. It instantly makes every document look more professional and properly formatted.

Cons

Every now and then, it changes something I actually meant to phrase that way. The good part is that its suggestions are simple to ignore although once in a while I still need to go back and fix something myself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MA

Muzammil Ahmed

Graphic Design, 1-10 employees

More than a year

5.0
August 2022

a fantastic guide

Pros

As a graphic designer, Grammarly has been really helpful for my writing tasks. I especially rely on it when I'm rechecking my Upwork bids and its grammar error detection is something I use all the time.

Cons

One thing I think Grammarly could improve is expanding its dictionary because sometimes I write something and it doesn't catch it. That said this happens very rarely.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

HES

Hussam El Shazly

Hospital & Health Care, 51-100 employees

More than a year

4.0
August 2022

fast and accurate integrations

Pros

It's quick, accurate and very simple to use, plus it connects really well with other apps.

Cons

Would be better if it offered multiple solution options instead of just one.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DC

Devyani Chauhan

Construction, 11-50 employees

Free Trial

5.0
August 2022

reliable grammar support

Pros

The tool catches grammar mistakes and punctuation issues really well which makes communication much clearer. It also suggests corrected versions of sentences so it's helpful when I want to phrase something properly.

Cons

At times, it can be a bit slow. There are also certain writing styles the app doesn't seem to accept especially when it comes to punctuation choices and the use of capital letters.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SEE

Salvation Emmanuel Eti

Writing and Editing, 11-50 employees

Less than 6 months

4.0
August 2022

dependable

Pros

Right from the start, the software feels simple, clear and very easy to follow. It does a really good job of rephrasing sentences so your ideas come across better, while also cutting down unnecessary wordiness in your writing. I also really appreciate the content evaluation features for things like grammar, conciseness and correctness. Overall, it's an amazing tool.

Cons

One thing I don't enjoy is that the software's punctuation suggestions especially when it comes to commas, are often inaccurate.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

BC

Bonnisha Custodio

Retail, 500+ employees

More than a year

5.0
August 2022

i recommend!!

Pros

Running email campaigns for a gym means I'm sending messages constantly and this app is something I use throughout the entire day. It handles that part of my work really well and has become a regular part of my routine.

Cons

The only downside is that you have to pay for the features you want or need so costs can add up depending on what you're looking for.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MP

Maura Paoletti

Marketing and Advertising, 11-50 employees

More than a year

5.0
August 2022

confident emails every time

Pros

Writing emails feels a lot more confident now because this software catches my grammar, punctuation and spelling mistakes before I send anything. It has definitely helped me work faster and be more productive.

Cons

I haven't come across anything to dislike yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Darko Dameski

Writing and Editing, 1-10 employees

Free Trial

5.0
August 2022

full control over writing

Pros

Navigating it is simple and it gives me complete control over my writing.

Cons

At times, the suggestions aren't fully accurate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JS

Jasmine Saenz

E-Learning, 1-10 employees

Less than 6 months

5.0
August 2022

It helps me write

Pros

There are plenty of helpful features built in and they make my letters sound much more polished and professional.

Cons

At times, I decide to leave a spelling error alone but the software keeps flagging the word as misspelled anyway.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SJ

Shushank Jain

Marketing and Advertising, 51-100 employees

More than a year

4.0
July 2022

smart tone suggestions

Pros

Pretty much every Grammarly feature works well for me, from spelling and grammar checks to punctuation. The most valuable part though, is how it adjusts suggestions based on the tone once you change the goal or purpose of the writing. It automatically starts recommending edits that better match the content to what you're trying to achieve.

Cons

It flags a correction and after applying it, the tool marks it as an error again. The sentence rewrite feature also needs some fine-tuning because many of Grammarly's suggestions end up changing the original meaning too much.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

JW

Jamarius White

Automotive, 1-10 employees

More than a year

5.0
July 2022

grammar support for content writing

Pros

Over the past year and especially throughout July, having Grammarly right at my fingertips has been incredibly helpful. When I'm putting together social media posts or writing content for websites, using proper grammar is a top priority and Grammarly has been a fantastic tool for that.

Cons

Outside of the positives, there are hardly any real drawbacks to the software. The only issue I've noticed is that some of its tone suggestions can change the writer's voice in a way that stands out to the reader.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RM

Rizwan Muhammad

Marketing and Advertising, 1-10 employees

More than a year

4.0
July 2022

works so well

Pros

What I really appreciate is the spell check. It also gives quick suggestions for correcting grammar issues and the overall comprehension feels fast.

Cons

An annoying issue is that the suggestion icon sometimes appears directly on top of a word which hides the word and gets really frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CH

Chaya Hegde

Telecommunications, 500+ employees

More than a year

5.0
July 2022

quick help

Pros

Something that really helps is the way it points out errors directly in the text and offers suggestions to improve the content right where needed.

Cons

theres no real downside fo me!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LC

Luke Christodoulou

Education Management, 500+ employees

More than a year

4.0
July 2022

fairly priced

Pros

Getting started with it is simple and it fits naturally into the way you work. It comes with a lot of features and overall, delivers solid accuracy. For everything it provides, the pricing feels fair and affordable. Most people on our team already know how to use it since it's a widely recognized tool.

Cons

It isn't accurate all the time. The free version is also very restricted which makes it harder for new users to really explore it before committing to a purchase. Support takes longer than expected to respond especially for such a large and well-known app. Another downside is that there's no cancellation option that includes a refund.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Telecommunications, 500+ employees

Less than a year

5.0
July 2022

impressed

Pros

The paraphrasing, spell check and summarizing tools are the features I use the most. They really help when I'm writing emails, thanks to the proofreading support, summaries and rewrite options.

Cons

At times, the page takes a while to load and occasionally the results aren't exactly what I was hoping for.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SK

Shankha Kamley

Information Technology and Services, 1-10 employees

More than a year

5.0
July 2022

Grammar corrections

Pros

While typing, it fixes typos right away which is really convenient. It also catches grammar mistakes, punctuation issues and sentence structure problems so overall it's very helpful software.

Cons

I haven't come across anything negative about Grammarly. Everything has been good for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10