Total 2189 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JP

Jan Pedersen

Writing and Editing, 1-10 employees

More than a year

5.0
January 2025

professional tone every day

Pros

Every day I rely on it for emails and reports. It catches mistakes really fast and gives me suggestions that make my writing better. Also, I love how it helps me keep a professional tone without making the process complicated.

Cons

Sometimes it doesn't pick up very specific phrases from my industry but it's not a big deal because it's still incredibly useful overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CB

Carly B

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
January 2025

We love it

Pros

Grammarly takes a lot of the stress out of writing for me. Whether I'm putting together an email, working on a presentation or report or even just sending a quick message, it catches the small mistakes I would probably overlook. The real-time suggestions are a lifesaver and I really appreciate that it works right inside apps I already use, like Gmail and Word.

Cons

I don't have any complaints. It's been a total game changer for my writing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AG

Abhishek Gill

Computer & Network Security, 1-10 employees

Less than 6 months

5.0
January 2025

supports my writing

Pros

Everything runs smoothly and it gives real-time grammar suggestions along with helpful style recommendations.

Cons

There's actually not much to complain about, the only thing that could be better is broader integration with other tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TM

Trinity Mankou

Gambling & Casinos, 1-10 employees

Free Trial

5.0
January 2025

it's great

Pros

Its security feels highly dependable and it integrates really well with other kinds of applications which makes it a pleasure for anyone using it.

Cons

it remains a valuable tool for individuals especially writers and even for everyday internet users who want to write emails or post comments with correct grammar on a daily basis.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LJ

Lauren Johnson

Education Management, 51-100 employees

More than a year

4.0
January 2025

Made my work effortless

Pros

Love how helpful it is for writing professional emails and making my communication more concise.

Cons

A lot of the suggestions are locked behind the paid version.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

DP

Damaris Parker

Media Production, 51-100 employees

Less than 6 months

4.0
December 2024

decent software

Pros

One thing that really helps is how much it improves my writing and supports me in doing high-quality work as an editor. It catches details I sometimes miss and it's especially useful for helping me stick to my company's SOP.

Cons

It feels a bit overrated in certain respects. There are moments when it flags my wording as wrong even though it works fine in the context or when I'm intentionally using company-specific language. It also has a habit of stepping in too late, missing the point when I actually need the correction earlier in the process.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

6

A

Anonymous

Consumer Services, 11-50 employees

Less than 6 months

5.0
December 2024

i had a positive experience

Pros

The grammar and spelling checker is a winne for me! It catches a lot of mistakes and gives useful suggestions that make my writing better.

Cons

Doesn't get every correction right all the time and sometimes it misses the actual mistake.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RW

Rickilee Walls

Writing and Editing, 1-10 employees

More than a year

5.0
December 2024

clearer writing for every context

Pros

It helps make my writing clearer and more concise and it's especially useful when I need to adjust my tone or style for different situations.

Cons

Browser extension can be inconsistent at times and some of the suggestions aren't always accurate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

VS

Vatsala Singhania

Information Technology and Services, 51-100 employees

More than a year

4.0
December 2024

So good

Pros

Does a really good job of spotting even the smallest mistakes that often slip by while writing.

Cons

Some of the suggestions don't always feel right especially when the context matters more than strict grammar rules.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

BB

Brett Byrne

Design, 11-50 employees

More than a year

5.0
December 2024

convenient to use

Pros

Every time I use it my emails come across more professional and properly written which makes a big difference.

Cons

I haven't run into any issues with Grammarly at all. It works really well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CE

Chikara Eke

Information Technology and Services, 1-10 employees

More than a year

4.0
December 2024

Results are good

Pros

Really adds a more professional and credible feel to my work and the flexibility across different writing styles makes using it even more satisfying.

Cons

The downside is that it gets a bit expensive if you want access to most of the features and capabilities.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

6

NS

Nonjabulo Simelane

Marketing and Advertising, 11-50 employees

More than a year

5.0
December 2024

It's perfect

Pros

What that really helps is how it catches spelling and grammar issues while also checking the tone of messages making communication much clearer and easier to follow. It saves a lot of time by spotting mistakes fast before they become a problem.

Cons

Some of the suggestions don't always match the context or the tone you actually want to use. The pricing can also feel a bit high especially for small teams or businesses working with limited budgets.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

EO

Emily Olatujoye

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2024

easy to use

Pros

Grammarly helps keep my writing free of mistakes while also making it more concise and easier to read.

Cons

Grammarly isn't available offline so it won't work without an internet connection.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

GO

Glory Okparaeke

E-Learning, 11-50 employees

More than a year

5.0
December 2024

Saves time

Pros

Across our team, this has made writing much faster and a lot more confident thanks to instant grammar, spelling and tone suggestions. It cuts down the time we would normally spend on manual proofreading and editing. It also fits naturally into the tools we already use, including Gmail, Outlook, Microsoft Teams, Slack, Zendesk, Google Docs and Microsoft Word. The AI-powered recommendations help make content more concise, readable and engaging, while also adjusting the tone to match the audience and purpose. On the admin side, the centralized management is very useful for adding or removing users, assigning roles and keeping track of usage. It works well whether the company is a startup or a large enterprise.

Cons

Biggest downside is the per-user pricing which can become expensive for larger teams and even smaller businesses or startups may struggle to justify the cost. Customization is also somewhat limited for more advanced requirements. Another drawback is how much it depends on a stable internet connection for real-time suggestions and analysis which is inconvenient for teams that need offline writing or editing support. It also lacks support for multiple languages.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

LS

Lisa Steingold

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2024

my essential writing sidekick

Pros

Working as a Content Marketing Manager means I'm constantly writing, emails, blogs, articles, guest posts, web pages, the whole lot and I honestly couldn't manage it without Grammarly. It helps me shape and structure my sentences in the best way for the reader and handles that part of the thinking for me. It really feels like the extra team member I need.

Cons

Nothing at all. It truly does everything I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NP

Narender Pal

Real Estate, 101-500 employees

More than a year

5.0
December 2024

excellent AI writing support

Pros

Sending emails to clients has become much better with this tool. It helps me draft messages, handles auto-corrections well and the service has been excellent since the AI features were added.

Cons

At times I have to turn off Grammarly because the auto-correct can get in the way when I'm writing in my native language, Hindi.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SA

Sophia Andries

Writing and Editing, 1-10 employees

More than a year

5.0
December 2024

Fantastic!!

Pros

Using it has really helped me improve the way I write by catching mistakes and offering useful style suggestions. Also, the monthly usage summary it sends is a nice bonus and helps me keep track of how I'm using it.

Cons

The part I'm not happy with is the monthly subscription especially during times when my budget is tight and it becomes hard to keep paying for it. Another downside is that it doesn't work offline.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

ES

Elijah Smith

Arts and Crafts, 500+ employees

Free Trial

1.0
December 2024

chrome extension rarely works

Pros

On Google Chrome, it does work once in a while and one thing I can give it credit for is that it functions on this review page, unlike another feedback site I know where it oddly doesn't even work on Grammarly's own feedback page.

Cons

Most of the time though it won't load at all and when it does, it still doesn't actually fix my spelling. The overall layout and structure also feel poorly designed.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

2

Functionality

2

OS

OLUWATOBILOBA SAMUEL

Writing and Editing, 1-10 employees

More than a year

4.0
November 2024

My writing buddy

Pros

Over the past year, it has improved my productivity and helped me deliver work about 40% faster, while also making my documents more refined and satisfying for clients.

Cons

I observed that sometimes the output feels a bit too polished which can make my writing sound slightly unnatural so I always review Grammarly's suggestions carefully no matter how many pages I edit or proofread. It's also sakmaod expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

AP

Aleksandra Przekazinska

Marketing and Advertising, 11-50 employees

Less than a year

5.0
November 2024

helps write clearer

Pros

As a non-native English speaker I know my writing can miss the mark at times so having Grammarly has been incredibly helpful. It helps me get the tone right and keeps everything clear, polished and professional. That extra support gives me a lot more confidence and helps me avoid sending messages full of mistakes.

Cons

I really wish it offered the same level of support for other languages too. That would make a huge difference.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10