Kumospace

Kumospace Reviews

Total 86 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

31%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RB
Rick B.

Small Business, 11-50 employees

5.0

“Ad-hoc meetings that connect everyone”

Pros

Being able to jump into ad-hoc meetings and have face-to-face conversations without putting everything on the calendar is something I really enjoy. It helps bring people together across the company, no matter where in the world they are.

Cons

Can be pretty heavy on memory at times and using it on mobile devices has also been a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MK
Matthew K.

Mid Market, 51-100 employees

5.0

“closest thing to a real office”

Pros

It comes about as close as possible to making remote work feel like being in a real office.

Cons

I'd love to see the mobile app continue to get better over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BL
Bogdan L.

Small Business, 11-50 employees

5.0

“Impressive team visibility”

Pros

The platform is simple to use and has a polished, modern look. It makes it really clear what each team member is working on and being able to communicate without starting a call is a big plus.

Cons

A downside is that it does require a fair amount of PC resources to run properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MA
Milos a.

Small Business, 11-50 employees

5.0

“real-time teamwork boost”

Pros

Being able to connect with coworkers in real time has been the biggest advantage for me.

Cons

Would be fun to have more animal options,turkey, dog and cat just don't feel like enough.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

DS
Dave S.

Small Business, 11-50 employees

5.0

“office camaraderie brought online”

Pros

It really captures the feel and camaraderie of being in an office while encouraging more spontaneous collaboration and better visibility across the organization. It's helpful to quickly see who's around, who's available, who's chatting with whom and who's free. Also, it makes meetings feel much more engaging and fun than standard video chat tools. At this point, I can't imagine working without it. And honestly it's fun to use too.

Cons

One thing that would make it even better is the option to call directly into a meeting room instead of relying on the mobile app. That would make joining meetings while driving a lot more practical. The mobile option does work for attending but it uses a lot of processing power and bandwidth.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NA
Nick A.

Small Business, 11-50 employees

5.0

“Impressive”

Pros

It turned out to be something I didn't realize my team was missing until we actually started using it. For a remote team, it feels a lot like a virtual getaway and a real place to work and hang out with coworkers. It has genuine personality and instead of feeling like just another chat app such as Slack, it feels like a space you can truly shape and make your own.

Cons

Really wish the mobile app were stronger so I could use it properly while I'm on the go. Whenever someone on my team is traveling, we usually end up switching to Google Meet instead and that's definitely not the ideal experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JO
Justin O.

Not Specified, N/A employees

5.0

“personalized remote workspace”

Pros

Love that i can customize my own space and this is something I really enjoy. Since I work for a remote company, it gives me a way to show a bit of my personality and I also enjoy seeing that same personal touch from my coworkers.

Cons

The mobile features still need work. I've joined a few meetings on my phone and the experience wasn't very good because the audio quality was lacking and more importantly, there was noticeable lag whenever someone shared their screen.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

TW
Tish W.

Small Business, 11-50 employees

5.0

“Responsive support”

Pros

What a fantastic tool to use. The support team responds quickly whenever I have questions or requests which I really appreciate. My favorite part is the pop-out feature because it lets me stay in it while working in a completely different tab at the same time.

Cons

Because there are so many creative possibilities, the platform sometimes struggles to keep up. There have also been times when guests got bounced out or people were unexpectedly kicked from the program. I've noticed occasional lag as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MM
Mary M.

Not Specified, 11-50 employees

5.0

“best virtual team connection”

Pros

Every person who joins the space seems to feel more connected and it's been fantastic for team building and building stronger relationships. It's the best virtual experience platform I've used.

Cons

The technical issues are still being addressed although I've definitely noticed improvement this year. I'd also love to see a little more functionality for the elements, like adjusting angles, sizes and similar details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Design, 11-50 employees

5.0

“phenomenal virtual workspace design”

Pros

The interface and overall design are phenomenal. I really love how it turns a Sims-like virtual workspace into something that still feels functional and user friendly to use.

Cons

At this point, I honestly don't have any complaints. It's delightful and very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MVD
Matheus Vicente D.

Mid Market, 51-100 employees

5.0

“immersive virtual collaboration”

Pros

It creates an immersive, interactive virtual environment that makes working with colleagues in real time feel as close as possible to being together in person which I really appreciate.

Cons

Feature I enjoy most is being able to furnish and decorate our office spaces in ways that match each co-worker's preferences.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AP
Abigail P.

Mid Market, 51-100 employees

5.0

“Fantastic interface and design”

Pros

Right away, it impressed me with its interface and overall design. The team clearly did an excellent job with the UI, graphics and the full user experience.

Cons

I honestly don't have any negative feedback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DO
Dena O.

Small Business, 11-50 employees

5.0

“Loved it”

Pros

Online collaboration feels a lot less awkward with this. Being able to virtually walk up to someone and ask a question makes conversations feel far more natural, almost like being together in the office or in person.

Cons

The mobile app is still working toward full feature parity but it's already useful that I can now join meetings while I'm on the move if I need to step away from my desk so credit to the team for rolling that out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

GK
Greg K.

Small Business, 11-50 employees

4.0

“office-like feel for remote teams”

Pros

It does a really good job of creating that feeling of "being in the office together" for a fully remote team like ours. A lot of the game-style features are fun and some of them actually help us step away from work for a bit and recharge. We also really love the screen sharing feature.

Cons

Something we really wish it did better is integrate well with Slack.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

DA
Didi A.

Small Business, 11-50 employees

4.0

“Teamwork is so much fun now”

Pros

Working with remote teammates feels way more entertaining with this and it adds a lot more energy to the overall atmosphere than you'd normally expect.

Cons

Haven't run into any drawbacks yet. Everything has worked exactly as promised and it's far better than other similar tools I've used.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RM
Ricky M.

Small Business, 11-50 employees

5.0

“5 stars from me”

Pros

Being able to go directly to someone's door is a really valuable part of using it.

Cons

Chat feature still needs improvement. It would be much better if conversations were saved the way they are in Google Chat.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Financial Services, 51-100 employees

4.0

“gives a natural office feel”

Pros

The office environment feels very natural and it lets our team collaborate spontaneously without forcing it.

Cons

There's honestly not much to complain about... I just wish there were more games available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JPG
John Paul G.

Small Business, 11-50 employees

5.0

“Incredible meeting and presentation tools”

Pros

Setting up and running meetings in it has been really simple. Once the meeting is live, there are plenty of solid options for handling participants and keeping everyone engaged. The presentation features stood out to me especially screen sharing and annotations which made it much easier to walk the group through more difficult material. Overall, the platform feels user-friendly and includes all the features I need.

Cons

I honestly haven't run into any issues yet. Everything has been working really well and I'd definitely recommend it to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CC
Christian C.

Small Business, 11-50 employees

5.0

“Too good”

Pros

Jumping into it feels surprisingly natural and brings back that in-person office vibe while still keeping the best parts of remote work. I've really enjoyed being able to enter the virtual office, move into a room and collaborate with the team in a way that feels fluid and engaging. Having several people screen sharing at once helps keep everything moving without much friction. It's also the kind of platform I wish more teams would use,the decorations, virtual treats like donuts and built-in games seem perfect for building team culture during the workday in a spontaneous way.

Cons

One limitation comes up when my battery dies and I need to rejoin Kumospace from my phone to keep a conversation going. The mobile experience doesn't feel quite as full-featured or polished so I'm really hoping their planned phone app or mobile update comes out soon.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

DB
Dan B.

Small Business, 11-50 employees

5.0

“Amazing!”

Pros

Creates a genuine office-like atmosphere even though the whole team is working remotely.

Cons

Working together is far more effective and it lets us see and interact with each other in a much more natural way, almost like being in a real office.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10