Kumospace Reviews
Total 86 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars31%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“Ad-hoc meetings that connect everyone”
Pros
Being able to jump into ad-hoc meetings and have face-to-face conversations without putting everything on the calendar is something I really enjoy. It helps bring people together across the company, no matter where in the world they are.
Cons
Can be pretty heavy on memory at times and using it on mobile devices has also been a bit challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mid Market, 51-100 employees
“closest thing to a real office”
Pros
It comes about as close as possible to making remote work feel like being in a real office.
Cons
I'd love to see the mobile app continue to get better over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Impressive team visibility”
Pros
The platform is simple to use and has a polished, modern look. It makes it really clear what each team member is working on and being able to communicate without starting a call is a big plus.
Cons
A downside is that it does require a fair amount of PC resources to run properly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“real-time teamwork boost”
Pros
Being able to connect with coworkers in real time has been the biggest advantage for me.
Cons
Would be fun to have more animal options,turkey, dog and cat just don't feel like enough.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“office camaraderie brought online”
Pros
It really captures the feel and camaraderie of being in an office while encouraging more spontaneous collaboration and better visibility across the organization. It's helpful to quickly see who's around, who's available, who's chatting with whom and who's free. Also, it makes meetings feel much more engaging and fun than standard video chat tools. At this point, I can't imagine working without it. And honestly it's fun to use too.
Cons
One thing that would make it even better is the option to call directly into a meeting room instead of relying on the mobile app. That would make joining meetings while driving a lot more practical. The mobile option does work for attending but it uses a lot of processing power and bandwidth.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Impressive”
Pros
It turned out to be something I didn't realize my team was missing until we actually started using it. For a remote team, it feels a lot like a virtual getaway and a real place to work and hang out with coworkers. It has genuine personality and instead of feeling like just another chat app such as Slack, it feels like a space you can truly shape and make your own.
Cons
Really wish the mobile app were stronger so I could use it properly while I'm on the go. Whenever someone on my team is traveling, we usually end up switching to Google Meet instead and that's definitely not the ideal experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, N/A employees
“personalized remote workspace”
Pros
Love that i can customize my own space and this is something I really enjoy. Since I work for a remote company, it gives me a way to show a bit of my personality and I also enjoy seeing that same personal touch from my coworkers.
Cons
The mobile features still need work. I've joined a few meetings on my phone and the experience wasn't very good because the audio quality was lacking and more importantly, there was noticeable lag whenever someone shared their screen.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“Responsive support”
Pros
What a fantastic tool to use. The support team responds quickly whenever I have questions or requests which I really appreciate. My favorite part is the pop-out feature because it lets me stay in it while working in a completely different tab at the same time.
Cons
Because there are so many creative possibilities, the platform sometimes struggles to keep up. There have also been times when guests got bounced out or people were unexpectedly kicked from the program. I've noticed occasional lag as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 11-50 employees
“best virtual team connection”
Pros
Every person who joins the space seems to feel more connected and it's been fantastic for team building and building stronger relationships. It's the best virtual experience platform I've used.
Cons
The technical issues are still being addressed although I've definitely noticed improvement this year. I'd also love to see a little more functionality for the elements, like adjusting angles, sizes and similar details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 11-50 employees
“phenomenal virtual workspace design”
Pros
The interface and overall design are phenomenal. I really love how it turns a Sims-like virtual workspace into something that still feels functional and user friendly to use.
Cons
At this point, I honestly don't have any complaints. It's delightful and very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“immersive virtual collaboration”
Pros
It creates an immersive, interactive virtual environment that makes working with colleagues in real time feel as close as possible to being together in person which I really appreciate.
Cons
Feature I enjoy most is being able to furnish and decorate our office spaces in ways that match each co-worker's preferences.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“Fantastic interface and design”
Pros
Right away, it impressed me with its interface and overall design. The team clearly did an excellent job with the UI, graphics and the full user experience.
Cons
I honestly don't have any negative feedback.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Loved it”
Pros
Online collaboration feels a lot less awkward with this. Being able to virtually walk up to someone and ask a question makes conversations feel far more natural, almost like being together in the office or in person.
Cons
The mobile app is still working toward full feature parity but it's already useful that I can now join meetings while I'm on the move if I need to step away from my desk so credit to the team for rolling that out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“office-like feel for remote teams”
Pros
It does a really good job of creating that feeling of "being in the office together" for a fully remote team like ours. A lot of the game-style features are fun and some of them actually help us step away from work for a bit and recharge. We also really love the screen sharing feature.
Cons
Something we really wish it did better is integrate well with Slack.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Teamwork is so much fun now”
Pros
Working with remote teammates feels way more entertaining with this and it adds a lot more energy to the overall atmosphere than you'd normally expect.
Cons
Haven't run into any drawbacks yet. Everything has worked exactly as promised and it's far better than other similar tools I've used.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“5 stars from me”
Pros
Being able to go directly to someone's door is a really valuable part of using it.
Cons
Chat feature still needs improvement. It would be much better if conversations were saved the way they are in Google Chat.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Financial Services, 51-100 employees
“gives a natural office feel”
Pros
The office environment feels very natural and it lets our team collaborate spontaneously without forcing it.
Cons
There's honestly not much to complain about... I just wish there were more games available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Incredible meeting and presentation tools”
Pros
Setting up and running meetings in it has been really simple. Once the meeting is live, there are plenty of solid options for handling participants and keeping everyone engaged. The presentation features stood out to me especially screen sharing and annotations which made it much easier to walk the group through more difficult material. Overall, the platform feels user-friendly and includes all the features I need.
Cons
I honestly haven't run into any issues yet. Everything has been working really well and I'd definitely recommend it to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Small Business, 11-50 employees
“Too good”
Pros
Jumping into it feels surprisingly natural and brings back that in-person office vibe while still keeping the best parts of remote work. I've really enjoyed being able to enter the virtual office, move into a room and collaborate with the team in a way that feels fluid and engaging. Having several people screen sharing at once helps keep everything moving without much friction. It's also the kind of platform I wish more teams would use,the decorations, virtual treats like donuts and built-in games seem perfect for building team culture during the workday in a spontaneous way.
Cons
One limitation comes up when my battery dies and I need to rejoin Kumospace from my phone to keep a conversation going. The mobile experience doesn't feel quite as full-featured or polished so I'm really hoping their planned phone app or mobile update comes out soon.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Amazing!”
Pros
Creates a genuine office-like atmosphere even though the whole team is working remotely.
Cons
Working together is far more effective and it lets us see and interact with each other in a much more natural way, almost like being in a real office.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10