Kumospace Reviews
Total 86 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars31%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“Offers a secure virtual workspace”
Pros
Using Kumospace has been a really positive experience because the platform is simple to use, packed with strong security features and has an excellent interface. Its virtual workspace tools make remote work feel effortless and allow teams to stay productive from anywhere. Video conferencing is also very convenient which improves communication across teams and makes virtual meetings much more effective for business. Also, the collaboration features are very useful. Overall, Kumospace has been dependable and makes work much easier.
Cons
Up to this point, it has met our expectations and I have not run into any issues worth mentioning.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Education Management, 11-50 employees
“a flexible team collaboration space”
Pros
Managing a large team feels much more practical with this flexible workspace. Setting up and organizing collaboration spaces is simple and the interface is user friendly enough to move around without much confusion. One feature that deserves more attention is the ability to add games and activities in it which has been genuinely useful for team bonding and social interaction.
Cons
There can still be a bit of a learning curve for people who are not very comfortable with digital tools. It also does not perform particularly well on low-bandwidth connections so some backend optimization similar to what Zoom offers would help. Another limitation is the 4-hour-per-week usage cap which would be better if it were extended.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Not Specified, N/A employees
“Perfect for distributed teams”
Pros
Working with decentralized teams is much more convenient with this and it really helps bring everyone together in one place.
Cons
Pricing is on the higher side although compared with the cost of maintaining a physical office, it's still reasonable.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“better team communication”
Pros
Communication is much better and more convenient, no matter where team members are based.
Cons
Still doesn't let us create separate texting channels for different departments within the company.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Leisure, Travel & Tourism, 11-50 employees
“remote teamwork made easy”
Pros
Ever since we started using kumo, working with a remote team feels much more connected and it really creates the sense that everyone is in the same shared space. The room customization is a nice touch too since people can show off their preferences, hobbies and personal style to the rest of the team. Setup was simple and the integration with Google Calendar was very simple to get running. We also rely on it every day to clock in.
Cons
Search for older chat messages still needs some improvement and there's no option to mark messages as unread.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“best virtual office by far”
Pros
After trying several virtual office platforms,probably at least the top four on the market, it is without any doubt the best one we've used.
Cons
We're genuinely very happy with the tool overall and the support team is incredibly quick to respond. We fully recommend it and use it every single day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Executive Office, 11-50 employees
“Incredible !”
Pros
Right from the first day, my team completely warmed up to the tool. They were pretty nervous about working from home because their Covid experience left them feeling isolated and out of the loop but this changed that quickly. Being able to create a shared open workspace where everyone could hear each other throughout the day made it feel like we were all still together in the same office. That feature really made a difference for us.
Cons
The only thing I'd want more of is additional decor items since the team does spend time personalizing and updating their office space.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“fun global team connection”
Pros
It really creates a sense of closeness with coworkers across the world and the interactive features make everything more engaging and fun.
Cons
On Mac, I'm not able to share audio which is limiting. The sound box also only works with SoundCloud and YouTube TV has to be turned on manually by each person in the room instead of one person enabling it for everyone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
7
Investment Management, 11-50 employees
“Fantastic real-time team space”
Pros
Working remotely, having a shared space where everyone can connect in real time feels incredibly valuable. The laid-back layout makes it even better and overall it's an awesome product that I really hope our team gets to keep using for as long as we need it.
Cons
Nothing stands out as a downside. If I had to come up with something, I'd only ask for a few more office customization or decor options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“remote collaboration done right”
Pros
Using it has been a lot of fun and it fits really well with how our remote team works. Being able to see my teammates and jump into conversations whenever needed makes collaboration feel much more natural. It reminds me of having Slack and Zoom combined in one platform. Getting it up and running was simple, it's been simple to use and the feature set is excellent. Also, the customer support has been fantastic. We rely on it every day to work together as a team.
Cons
Honestly I don't have any complaints at all, it feels perfect for a remote team.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“Loved the integrations”
Pros
Team integration has been a real plus and the office setup is simple to manage and customize the way we need.
Cons
I'd appreciate a bit more practicality and a stronger sense of being real and physical.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“office-like teamwork and visibility”
Pros
Two things stand out most to me, first, the collaboration really gives that real office feel and second, being able to track team members' attendance and overall productivity is incredibly useful.
Cons
No downside for me. If anything, I'd just love to see more furniture options added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Solid for remote teams”
Pros
Managing remote employees with it has worked out really well.
Cons
The cost does climb a bit as your team gets bigger.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Small Business, 11-50 employees
“You won't miss in-person office”
Pros
Kumospace brings the same benefits of being in a physical office with coworkers but without the downsides like long commutes or dealing with parking.
Cons
At first, the interface and moving around the office layout took some getting used to. Once I learned the menus and commands though, it quickly became second nature within a few days.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“easy to use”
Pros
The small office spaces are a standout feature and being able to walk into someone's office and talk with them makes it feel a lot more like interacting in real life.
Cons
It would be even better if there were an option for two people to share their screens at the same time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Responsive support”
Pros
Right away, being able to see my team members made a big difference. The platform is simple to use and the channels and announcements are really helpful since they can be shared and saved for everyone to go back to whenever needed. Support has also been consistently fast and ready to answer any questions I have. Getting everything set up was simple and we were able to bring the whole team on board and integrate it quickly. At this point, everyone uses it as soon as they sign in.
Cons
During group meetings, I do wish the layout felt a bit more like Zoom. When someone is presenting, the participant icons seem a little too small.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“collaboration that keeps teams aligned”
Pros
Working with this tool feels very user friendly and it really helps different people collaborate online in one place. Internally, we don't even rely on a video meeting tool anymore.
Cons
Chat still has room for improvement especially with features like starring messages so important ones don't get overlooked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Keeps us all connected”
Pros
Even while staying mostly or fully remote, it still manages to create a real sense of community and makes organic communication feel natural.
Cons
There seems to be a growing emphasis on chat tools and that feels like it's pulling attention away from further improving the core video and audio experience. It would be better to lean into what makes it unique instead of trying to be Slack
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“virtual HQ clients love”
Pros
Having team meetings, welcoming clients and jumping into quick one-on-ones with coworkers all happens without needing to create or send meeting links. Everyone can set up their own office and the meeting spaces can be made to feel creative and unique. Clients really enjoy the experience of visiting our virtual HQ in Kumospace. Getting started was simple and whenever I needed help, the customer support team was excellent. We use it every day.
Cons
Everything has been stable and works well but it doesn't feel like there's a lot of active development happening in terms of new features. I appreciate the reliability though I'd really like to see more useful additions rolled out over time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Smooth team collaboration”
Pros
Collaborating with our teams is really simple and it makes it simple to connect with everyone and set up meetings, even when external participants need to join.
Cons
Workspace design can feel a bit complicated at times but overall it still works well.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10