Livestorm

Livestorm Reviews

Total 165 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

17%

3

Stars

1%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RB
Romona B.

Human Resources, N/A employees

Less than 6 months

5.0

“native APIs with engaging polls”

Pros

Everything feels very user-friendly and simple to work with and the native APIs and built-in tools are the best part. Features like polls really help boost engagement.

Cons

The pricing is on the higher side especially for small teams that are just getting started and the per-seat model makes it even more difficult to manage.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Civic & Social Organization, N/A employees

More than a year

5.0

“browser-based webinars done right”

Pros

Running webinars with Livestorm felt really convenient because nobody had to install anything to join. Everything worked straight from the browser, the layout was clean and attendees could get in right away. The engagement features like chat, polls and Q&A also worked reliably which made our sessions feel more interactive and polished.

Cons

What I liked least was that some of the more advanced options, such as deeper analytics and larger attendee limits, were only available on paid plans. The free version handled basic webinars well but it started to feel restrictive when I needed more flexibility or wanted to host bigger events.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

SW
Shiloh W.

Human Resources, N/A employees

More than a year

5.0

“Really good!”

Pros

It's so simple to run multi-track events and webinars with this tool and the branded landing pages are especially valuable when we're launching a new product.

Cons

So whenever I use it for video conferencing, lead generation and scheduling webinars, it has been a flawless tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SW
Shiloh W.

Human Resources, 11-50 employees

More than a year

5.0

“Top choice for branded webinars”

Pros

Running multi-track events and webinars with Livestorm is very easy and the branded landing pages really stand out especially when I am launching new products.

Cons

Whenever I use�this platform�for video conferencing, lead generation and webinar scheduling, it has worked out perfectly as a tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB
bulent B.

Media Production, N/A employees

More than a year

5.0

“Excellent experience so far”

Pros

Livestorm delivers a polished setup with branded sessions, calendar invitations, CRM syncing and replay functionality already built in. The instant replays and analytics dashboards were especially valuable because they showed exactly where I dropped off and that kind of insight is priceless.

Cons

One awkward moment came when switching from screen sharing back to the speaker's video since it froze for a couple of seconds before catching up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BB
bulent b.

Media Production, 500+ employees

Less than a year

5.0

“Overall a useful tool”

Pros

Livestorm delivers a polished branded experience, handles calendar invites, syncs with my CRM tools and includes replay functionality. The instant replays and analytics dashboards were especially valuable because they showed me exactly where I dropped off which was incredibly useful.

Cons

One awkward moment came when I switched from screen sharing back to the speaker's video as it froze for a couple of seconds before catching up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Augustin C.

Financial Services, N/A employees

More than a year

5.0

“modern webinar tool”

Pros

Right from the first use, the interface feels modern, clean and pleasant to work with. Getting started is very simple, even for someone using it for the first time. Managing registrants is simple and well structured, whether it's sign-ups, reminders, exports or the rest. The replay feature is also very useful, with quick access and simple sharing. Overall, it's an ideal platform for professional webinars, stable, fluid and efficient.

Cons

At times, getting to the webinar link can be a bit inconvenient when you need to moderate. The "team" area may be confusing for new users and the way roles are organized between moderator, speaker and others could be clearer. It also takes a little adjustment period if you're not already familiar with the tool.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

AC
Augustin C.

Financial Services, 11-50 employees

Less than a year

5.0

“webinar tool that delivers”

Pros

The interface is modern, clean and pleasant to use. It's very quick to get the hang of, even on a first use. Managing registrants is easy and well structured, whether it's sign-ups, reminders, exports or the rest. The replay feature is especially useful, with fast access and simple sharing. For my professional webinars, it's a stable, efficient and reliable platform.

Cons

Getting to the webinar link can sometimes be a bit tricky when you need to moderate. The team area may be confusing for new users at first. Role setup between moderator, speaker and other permissions could be presented more clearly. There is a small learning curve if you're not already familiar with�the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

VD
Valentin D.

Entertainment, N/A employees

Less than 6 months

5.0

“Brilliant contact tracking”

Pros

Getting started with it was simple and the way it tracks contacts during webinars is especially useful. The overall quality of interactions is also really strong.

Cons

Price can feel a bit high but the different plans make it possible to find an option that fits the right budget.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VD
Valentin D.

Entertainment, 1-10 employees

Less than 6 months

5.0

“Pretty easy to use!”

Pros

Getting started with Livestorm was easy and keeping track of my contacts during webinars works really well. The overall quality of interaction is also very strong.

Cons

For many the pricing can be a bit high but the different plans still make it possible to find an option that fits the budget.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FK
FRED K.

Higher Education, N/A employees

More than a year

5.0

“Love the classroom features”

Pros

Virtual classroom experience has been really strong, with high-quality LVS, screen capture, BIM chat rooms and reliable audio and video conferencing that make attendance and participation much better.

Cons

Con is that in areas with weak internet, there can sometimes be connection drops or disconnections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FK
FRED K.

Higher Education, 500+ employees

Less than a year

5.0

“Excellent virtual classroom tools”

Pros

The virtual classroom quality has been outstanding, with strong live sessions, reliable screen sharing, chat rooms and the best audio and video conferencing. It covers everything I need to keep attendance and participation effective.

Cons

One and only downside is that in areas with weak internet, there can occasionally be some disconnections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR
adam R.

Staffing and Recruiting, 1-10 employees

More than a year

2.0

“Very expensive!”

Pros

One thing Livestorm does well is connectivity. I hardly ever run into the random drops that happen from time to time on other platforms. Compared with Demio which I also use and which does disconnect occasionally, Livestorm has been much more reliable on that front.

Cons

The pricing is a big issue especially because it's based on contacts instead of registrants or actual attendees. That setup makes it extremely expensive for SMBs. On top of that, the analytics feel among the weakest I have seen and many of the features seem built around integrations with B2B apps which just aren't useful for our needs.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

4

Functionality

3

ND
Nolan D.

Staffing and Recruiting, N/A employees

More than a year

3.0

“good event data but unreliable presenters”

Pros

The registration page looks polished and the event follow-up data is solid as well.

Cons

Bringing in a presenter or speaker from outside the organization makes the meeting setup feel extremely unreliable. It can derail events and leave your organization looking unprepared.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

7

ND
Nolan D.

Staffing and Recruiting, 11-50 employees

More than a year

3.0

“unreliable presenters”

Pros

The registration page looks polished and the post-event data and reporting are useful as well.

Cons

Whenever an external presenter or speaker joins from outside the organization, the meeting setup becomes extremely unreliable. It can derail events and make your team seem unprepared.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AM
Akmal M.

Financial Services, N/A employees

More than a year

5.0

“Perfect for large team events”

Pros

With 600+ employees on our side, it has been a really solid fit. It handles large groups well and supports the reactions and internal communication features we didn't even realize we were missing until we started using it.

Cons

Everything has been working well with it overall. The only thing I'd love to see improved is the API integration side, with more options for linking users smoothly instead of having to invite people one by one or in batches.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AM
Akmal M.

Financial Services, 500+ employees

Less than a year

5.0

“perfect for large teams”

Pros

With 600+ employees on my side, Livestorm has been a really great fit. It handles a large audience well and the reactions and internal communication features ended up being more useful than I originally expected.

Cons

At this point�this platform�has been working well overall. The only thing I'd want to see improved is the API integrations, with more options for connecting users seamlessly instead of having to invite people one by one or in batches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Construction, N/A employees

Less than a year

4.0

“webinars made simple”

Pros

We use it for our webinars with sales teams, clients in France and abroad and also for internal team meetings. What won us over was how simple it is to use. The free trial is a real advantage before committing especially since the software is fairly expensive. Also, the technical team has been excellent every time we had a question.

Cons

The only downside I would point out is the price of the tool. That said, quality expertise comes at a cost and that's something we all understand.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

A
Anonymous

Construction, 51-100 employees

Less than a year

4.0

“webinars made simple”

Pros

I use Livestorm for webinars with my sales teams, with clients in France and abroad and also for my internal team meetings. What won me over right away was how simple it is to use. The free trial is a real advantage before making a commitment especially since the software is fairly expensive. On top of that, the technical team has been excellent every time I have had a question.

Cons

The only downside I would point out is the price of�the tool. That said, quality and expertise do come at a cost and that's something we all understand.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

RL
roland l.

Research, 500+ employees

More than a year

5.0

“Packed with useful features”

Pros

It's really easy to use and packed with plenty of interesting features.

Cons

Nothing to point out here,�this software�does exactly what I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10