Livestorm

Livestorm Reviews

Total 165 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

17%

3

Stars

1%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LK
Leticia K.

Computer Hardware, 11-50 employees

Less than 6 months

5.0

“Simple setup and modern design”

Pros

Getting everything up and running is really easy and the email templates and registration pages come across as very polished and professional. From a design perspective, it looks excellent and performs just as well.

Cons

One thing I'd love to have is the ability to give each session inside an event its own individual name. Because that isn't available, I have had to build separate registration pages for webinars with different content. It would be much better to use a single registration page and show multiple sessions, each with its own descriptive webinar title.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Design, N/A employees

Less than a year

5.0

“Simple interface”

Pros

Using this platform has been a really positive experience. The interface is user friendly which lets me set up and manage webinars and video conferences in just a few clicks. The advanced participant interaction features are also a big plus especially the ability to ask questions, send polls and chat live during sessions.

Cons

Haven't run into any issues with this tool at this point.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Design, 500+ employees

Less than a year

5.0

“Has a user friendly interface”

Pros

Using this platform has been very easy thanks to its user friendly interface which lets me set up and manage webinars and video conferences in just a few clicks. The advanced participant engagement features are also a real Plus especially the ability to ask questions, launch polls and chat live during sessions.

Cons

I haven't run into any issues with�this tool�so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MJ
Maylee J.

Restaurants, 101-500 employees

Less than 6 months

5.0

“perfect fit for webinars”

Pros

Running events with Livestorm has been incredibly simple from both the speaker side and the admin side. Setting up an event and building the landing page is very easy and the built-in reminder feature is really helpful. I only realized after my event that I could have connected people who RSVP'd on LinkedIn directly to the platform and that's something I'll definitely take advantage of next time. I am not hosting anything too complex, mainly a live roundtable discussion and a few upcoming webinars, so it has been an excellent fit for exactly what I need.

Cons

Based on how I have used it so far, I don't have any specific drawbacks to point out at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA
Esperanza A.

Primary/ Secondary Education, 1-10 employees

Free Trial

5.0

“Excellent audio and video quality”

Pros

Using it is not a problem and the audio and sound quality are outstanding.

Cons

Nothing to complain about as everything runs very well and works excellently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Staffing and Recruiting, N/A employees

Less than 6 months

1.0

“awful subscription policy”

Pros

A few features are convenient, such as the email reminders.

Cons

Stay away from this tool. They keep asking for invoices even when a one-time payment card is provided which other services usually don't do. Their subscription policy is really poor.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

1

Functionality

3

OB
Ouali B.

Education Management, N/A employees

Less than 6 months

5.0

“Clean design”

Pros

The interface is clean, user friendly and simple to navigate. Our favorite feature has been the automatic recording and replay functionality.

Cons

Would be even better with more integrations for other major platforms. Support for additional languages would also be a nice improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

MG
Marion G.

Computer Software, N/A employees

Less than a year

4.0

“engaging audience interaction”

Pros

Offers a lot of possibilities for interacting with the audience.

Cons

At times, retrieving the data,especially survey results,can be difficult.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

7

EA
Emilie A.

Professional Training & Coaching, N/A employees

More than a year

5.0

“professional sessions every time”

Pros

Its setup and broadcast quality are excellent and they make every session feel very professional.

Cons

Price feels quite high and even though it's an essential tool for my work, it definitely adds a noticeable amount to my monthly expenses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

ST
Sophie T.

Education Management, N/A employees

Less than a year

5.0

“elegant design”

Pros

Lead capture and prospect management work really well and the interface has a polished, elegant look.

Cons

Screen-sharing feature could be explained more clearly since it isn't immediately obvious how it works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KM
Karel M.

Computer Software, N/A employees

More than a year

5.0

“a refreshing zoom alternative”

Pros

After getting tired of Zoom, it felt like a really solid alternative. It's simple to use, hosting meetings is simple and there's even a free version for anyone who wants to try it before committing.

Cons

No complaint just that a reliable and stable internet connection is definitely important, otherwise you can run into problems while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Logistics and Supply Chain, N/A employees

More than a year

5.0

“Love the integrations”

Pros

Working with it has been really smooth and it offers plenty of integration choices, including Zapier setup which adds a lot of flexibility.

Cons

Definitely it is on the pricey side and the most frustrating part is that there's no warning when you go over capacity so webinar attendees can end up being turned away. Support also takes a little while to get back though that may be because the platform has grown so quickly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Outsourcing/Offshoring, N/A employees

Less than a year

5.0

“helpful enrollment portal”

Pros

Having a personal sign-in page during enrollment was really helpful.

Cons

It felt like the system expected a lot of integration on my side and was micromanaging too many steps throughout the enrollment process.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

CC
Christina C.

Mechanical or Industrial Engineering, N/A employees

More than a year

5.0

“all-in-one webinar powerhouse”

Pros

This platform works well across all kinds of meeting setups, whether it's a regular video call, a webinar, a virtual event or even a fully automated webinar. I really appreciate not having to switch between different tools since all the marketing can be handled from one dashboard which makes everything much more convenient. The interface is clean and uncluttered so it feels simple to use and enjoyable overall. It's also nice to have engagement features like chat, surveys, guest speakers or presenters and Q&A because they add a lot more energy and interaction to meetings and events.

Cons

One thing that would make webinars even better is a private chat option for hosts and guest speakers so they could coordinate which questions should be answered live and which ones should be followed up on later offline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Computer Software, N/A employees

More than a year

4.0

“Webinar rehearsal tools are great”

Pros

Being able to rehearse the webinar ahead of time really helps with both delivery and logistics and it makes the whole session feel better prepared.

Cons

The interface customization feels fairly basic, with quite a few restrictions when it comes to adjusting the layout.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

KB
Kate B.

Computer Software, N/A employees

Less than a year

4.0

“Handy automation”

Pros

It feels budget-friendly and user friendly and it's probably my top pick as a starter webinar platform. It's very simple for the rest of the team to get comfortable with and I really appreciate how it automates event messaging while also letting you offer webinars on demand afterward.

Cons

A few things are technically features but they come across more like bugs in practice. For instance, when event automation is set to play videos back to back, it can trigger two audio streams at once which creates an echo effect. Another issue is that if someone joins a session late, the video starts from the beginning while the chat stays live so the two end up completely out of sync.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

SC
sonia C.

Machinery, N/A employees

Less than a year

5.0

“practical tools for every meeting”

Pros

Really helps with both work and family meetings. It's very practical to use and comes with lots of different tools and ways to communicate which makes conversations and collaboration much more convenient.

Cons

Up to this point, I really haven't run into any major issues. The only thing I've noticed is that the connection can occasionally drop but it doesn't happen very often.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CS
Chelsi S.

Aviation & Aerospace, N/A employees

Less than a year

5.0

“Fantastic!”

Pros

Running webinars with it has been a really positive experience because the platform feels user friendly and simple to use. When we bring in guest speakers, it usually takes under five minutes to show them the basics which says a lot about how simple the setup is. We used a different webinar tool before this and were constantly dealing with problems so it has been a relief to switch to it and have reliable live broadcasts without issues. Another big plus is that the recordings are available immediately after the session which is incredibly convenient.

Cons

There has only been one problem on our end involving the embedded code but the support team responded quickly and resolved it without much delay. The one thing that would really improve the platform for us would be having integrations with Salesforce and Pardot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

FP
Frederick P.

Information Technology and Services, N/A employees

Less than 6 months

5.0

“solid analytics and broad compatibility”

Pros

The platform's overall ergonomics are really well thought out. It covers a wide range of technical setups, whether that's browser, operating system and similar environments. The quality of the statistics is also a real strong point, both before the event and especially once the event is over.

Cons

One downside is that the platform is quite sensitive to your internet connection speed. Usage can also be a bit inconsistent on certain smartphones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AA
anderson A.

Electrical/Electronic Manufacturing, N/A employees

Less than a year

5.0

“10/10 for me”

Pros

Wonderful overall,my day-to-day communication with both staff and customers has become much simpler since using it.

Cons

Its reach is still limited. They could promote the platform more so more people discover it and its audience can grow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8