Livestorm Reviews
Total 165 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars17%
3
Stars1%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Computer Hardware, 11-50 employees
Less than 6 months
“Simple setup and modern design”
Pros
Getting everything up and running is really easy and the email templates and registration pages come across as very polished and professional. From a design perspective, it looks excellent and performs just as well.
Cons
One thing I'd love to have is the ability to give each session inside an event its own individual name. Because that isn't available, I have had to build separate registration pages for webinars with different content. It would be much better to use a single registration page and show multiple sessions, each with its own descriptive webinar title.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Design, N/A employees
Less than a year
“Simple interface”
Pros
Using this platform has been a really positive experience. The interface is user friendly which lets me set up and manage webinars and video conferences in just a few clicks. The advanced participant interaction features are also a big plus especially the ability to ask questions, send polls and chat live during sessions.
Cons
Haven't run into any issues with this tool at this point.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Design, 500+ employees
Less than a year
“Has a user friendly interface”
Pros
Using this platform has been very easy thanks to its user friendly interface which lets me set up and manage webinars and video conferences in just a few clicks. The advanced participant engagement features are also a real Plus especially the ability to ask questions, launch polls and chat live during sessions.
Cons
I haven't run into any issues with�this tool�so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Restaurants, 101-500 employees
Less than 6 months
“perfect fit for webinars”
Pros
Running events with Livestorm has been incredibly simple from both the speaker side and the admin side. Setting up an event and building the landing page is very easy and the built-in reminder feature is really helpful. I only realized after my event that I could have connected people who RSVP'd on LinkedIn directly to the platform and that's something I'll definitely take advantage of next time. I am not hosting anything too complex, mainly a live roundtable discussion and a few upcoming webinars, so it has been an excellent fit for exactly what I need.
Cons
Based on how I have used it so far, I don't have any specific drawbacks to point out at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Primary/ Secondary Education, 1-10 employees
Free Trial
“Excellent audio and video quality”
Pros
Using it is not a problem and the audio and sound quality are outstanding.
Cons
Nothing to complain about as everything runs very well and works excellently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, N/A employees
Less than 6 months
“awful subscription policy”
Pros
A few features are convenient, such as the email reminders.
Cons
Stay away from this tool. They keep asking for invoices even when a one-time payment card is provided which other services usually don't do. Their subscription policy is really poor.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
1
Functionality
3
Education Management, N/A employees
Less than 6 months
“Clean design”
Pros
The interface is clean, user friendly and simple to navigate. Our favorite feature has been the automatic recording and replay functionality.
Cons
Would be even better with more integrations for other major platforms. Support for additional languages would also be a nice improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Computer Software, N/A employees
Less than a year
“engaging audience interaction”
Pros
Offers a lot of possibilities for interacting with the audience.
Cons
At times, retrieving the data,especially survey results,can be difficult.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
7
Professional Training & Coaching, N/A employees
More than a year
“professional sessions every time”
Pros
Its setup and broadcast quality are excellent and they make every session feel very professional.
Cons
Price feels quite high and even though it's an essential tool for my work, it definitely adds a noticeable amount to my monthly expenses.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Education Management, N/A employees
Less than a year
“elegant design”
Pros
Lead capture and prospect management work really well and the interface has a polished, elegant look.
Cons
Screen-sharing feature could be explained more clearly since it isn't immediately obvious how it works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, N/A employees
More than a year
“a refreshing zoom alternative”
Pros
After getting tired of Zoom, it felt like a really solid alternative. It's simple to use, hosting meetings is simple and there's even a free version for anyone who wants to try it before committing.
Cons
No complaint just that a reliable and stable internet connection is definitely important, otherwise you can run into problems while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Logistics and Supply Chain, N/A employees
More than a year
“Love the integrations”
Pros
Working with it has been really smooth and it offers plenty of integration choices, including Zapier setup which adds a lot of flexibility.
Cons
Definitely it is on the pricey side and the most frustrating part is that there's no warning when you go over capacity so webinar attendees can end up being turned away. Support also takes a little while to get back though that may be because the platform has grown so quickly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Outsourcing/Offshoring, N/A employees
Less than a year
“helpful enrollment portal”
Pros
Having a personal sign-in page during enrollment was really helpful.
Cons
It felt like the system expected a lot of integration on my side and was micromanaging too many steps throughout the enrollment process.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Mechanical or Industrial Engineering, N/A employees
More than a year
“all-in-one webinar powerhouse”
Pros
This platform works well across all kinds of meeting setups, whether it's a regular video call, a webinar, a virtual event or even a fully automated webinar. I really appreciate not having to switch between different tools since all the marketing can be handled from one dashboard which makes everything much more convenient. The interface is clean and uncluttered so it feels simple to use and enjoyable overall. It's also nice to have engagement features like chat, surveys, guest speakers or presenters and Q&A because they add a lot more energy and interaction to meetings and events.
Cons
One thing that would make webinars even better is a private chat option for hosts and guest speakers so they could coordinate which questions should be answered live and which ones should be followed up on later offline.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Computer Software, N/A employees
More than a year
“Webinar rehearsal tools are great”
Pros
Being able to rehearse the webinar ahead of time really helps with both delivery and logistics and it makes the whole session feel better prepared.
Cons
The interface customization feels fairly basic, with quite a few restrictions when it comes to adjusting the layout.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Computer Software, N/A employees
Less than a year
“Handy automation”
Pros
It feels budget-friendly and user friendly and it's probably my top pick as a starter webinar platform. It's very simple for the rest of the team to get comfortable with and I really appreciate how it automates event messaging while also letting you offer webinars on demand afterward.
Cons
A few things are technically features but they come across more like bugs in practice. For instance, when event automation is set to play videos back to back, it can trigger two audio streams at once which creates an echo effect. Another issue is that if someone joins a session late, the video starts from the beginning while the chat stays live so the two end up completely out of sync.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
7
Machinery, N/A employees
Less than a year
“practical tools for every meeting”
Pros
Really helps with both work and family meetings. It's very practical to use and comes with lots of different tools and ways to communicate which makes conversations and collaboration much more convenient.
Cons
Up to this point, I really haven't run into any major issues. The only thing I've noticed is that the connection can occasionally drop but it doesn't happen very often.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Aviation & Aerospace, N/A employees
Less than a year
“Fantastic!”
Pros
Running webinars with it has been a really positive experience because the platform feels user friendly and simple to use. When we bring in guest speakers, it usually takes under five minutes to show them the basics which says a lot about how simple the setup is. We used a different webinar tool before this and were constantly dealing with problems so it has been a relief to switch to it and have reliable live broadcasts without issues. Another big plus is that the recordings are available immediately after the session which is incredibly convenient.
Cons
There has only been one problem on our end involving the embedded code but the support team responded quickly and resolved it without much delay. The one thing that would really improve the platform for us would be having integrations with Salesforce and Pardot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, N/A employees
Less than 6 months
“solid analytics and broad compatibility”
Pros
The platform's overall ergonomics are really well thought out. It covers a wide range of technical setups, whether that's browser, operating system and similar environments. The quality of the statistics is also a real strong point, both before the event and especially once the event is over.
Cons
One downside is that the platform is quite sensitive to your internet connection speed. Usage can also be a bit inconsistent on certain smartphones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Electrical/Electronic Manufacturing, N/A employees
Less than a year
“10/10 for me”
Pros
Wonderful overall,my day-to-day communication with both staff and customers has become much simpler since using it.
Cons
Its reach is still limited. They could promote the platform more so more people discover it and its audience can grow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8