Livestorm Reviews
Total 165 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars17%
3
Stars1%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, N/A employees
More than a year
“smart lead tracking”
Pros
Compared with other webinar tools, it really stands out for its strong lead analysis. It enriches and organizes leads well which makes follow-ups much more manageable.
Cons
Usually it runs reliably without frequent performance issues but every now and then it can glitch and create problems that are especially risky to have during live events.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Events Services, N/A employees
Less than a year
“all-in-one tool”
Pros
It covers everything needed to host, broadcast and promote webinars in one place which makes the whole process much more convenient.
Cons
At the moment, there's no white-label option available and it doesn't connect directly with our CRM, Pipedrive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Electrical/Electronic Manufacturing, N/A employees
Less than a year
“live webinars with low delay”
Pros
Live webinars run with very little delay and the payment process works really well too.
Cons
Reports are the part I still struggle with because I'm not sure how to get them sent to my inbox.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, N/A employees
Less than 6 months
“Easy, smart scheduling”
Pros
Polished, professional-looking emails and the automatic time zone updates for each guest have been a big plus. There are plenty of options, the platform is very user-friendly and customer support has also been excellent. Honestly I haven't come across anything I dislike at this point and I definitely plan to keep using it in my training business for a long time.
Cons
Nothing major comes to mind but I would really appreciate an option to share a recording of a live session for just 24 hours or with a set expiration date. Also, the tutorial for connecting Livestorm to Eventbrite through Zapier seemed a bit outdated. Maybe Zapier has changed since then because a few parts were difficult to follow. Thanks and please keep up the good work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, N/A employees
Less than 6 months
“works great!”
Pros
Going into Livestorm as a first-time webinar user, it worked exactly the way I expected. It includes everything I need, the tools are simple to locate and everything runs really well. The features I was hoping for were all there and worked just as they should especially the customizable pre-webinar email campaigns, multi-host setup, screen sharing and post-webinar emails, plus a few others I'm probably forgetting.
Cons
When we first started using it at the beginning of Covid, the servers were slow for a couple of days. That said, the issue was resolved just in time for our big day and everything worked perfectly after that. Bravo!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10