Livestorm

Livestorm Reviews

Total 165 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

17%

3

Stars

1%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, N/A employees

More than a year

5.0

“smart lead tracking”

Pros

Compared with other webinar tools, it really stands out for its strong lead analysis. It enriches and organizes leads well which makes follow-ups much more manageable.

Cons

Usually it runs reliably without frequent performance issues but every now and then it can glitch and create problems that are especially risky to have during live events.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AP
Alex P.

Events Services, N/A employees

Less than a year

5.0

“all-in-one tool”

Pros

It covers everything needed to host, broadcast and promote webinars in one place which makes the whole process much more convenient.

Cons

At the moment, there's no white-label option available and it doesn't connect directly with our CRM, Pipedrive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MC
Mariano C.

Electrical/Electronic Manufacturing, N/A employees

Less than a year

5.0

“live webinars with low delay”

Pros

Live webinars run with very little delay and the payment process works really well too.

Cons

Reports are the part I still struggle with because I'm not sure how to get them sent to my inbox.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS
ANDREEA S.

E-Learning, N/A employees

Less than 6 months

5.0

“Easy, smart scheduling”

Pros

Polished, professional-looking emails and the automatic time zone updates for each guest have been a big plus. There are plenty of options, the platform is very user-friendly and customer support has also been excellent. Honestly I haven't come across anything I dislike at this point and I definitely plan to keep using it in my training business for a long time.

Cons

Nothing major comes to mind but I would really appreciate an option to share a recording of a live session for just 24 hours or with a set expiration date. Also, the tutorial for connecting Livestorm to Eventbrite through Zapier seemed a bit outdated. Maybe Zapier has changed since then because a few parts were difficult to follow. Thanks and please keep up the good work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jules M.

Internet, N/A employees

Less than 6 months

5.0

“works great!”

Pros

Going into Livestorm as a first-time webinar user, it worked exactly the way I expected. It includes everything I need, the tools are simple to locate and everything runs really well. The features I was hoping for were all there and worked just as they should especially the customizable pre-webinar email campaigns, multi-host setup, screen sharing and post-webinar emails, plus a few others I'm probably forgetting.

Cons

When we first started using it at the beginning of Covid, the servers were slow for a couple of days. That said, the issue was resolved just in time for our big day and everything worked perfectly after that. Bravo!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10