Livestorm Reviews

Pros

After testing quite a few webinar platforms, this one has been the most simple to work with by far. The back end is very user friendly, the email and registration page layouts look polished and everything is optimized well for mobile. Customer support has also been very responsive and they even made a few changes along the way based on my requests.

Cons

What I've really missed are a couple of features related to email scheduling. It would be nice to have more flexible scheduling options based on specific dates and times, not only event-triggered settings and also the ability to schedule emails for on-demand viewers depending on their viewing status.

Pros

Getting this deployed and up and running was very simple and that has made a big difference for our team. Since some of our staff are not native English speakers, having something this user friendly is especially valuable and genuinely appreciated.

Cons

Honestly I can't point to any downsides. The software has performed better than we expected.

Pros

The functionality is exactly what I needed especially the option to host pre-recorded webinars.

Cons

I can't think of any downsides at the moment.

Pros

Setting up webinars doesn't take much effort and the platform feels very user-friendly overall. After running our fantastic "Speakout8" competition on this tool, I can confidently say it also delivers visually appealing, interactive webinars, including the ability to invite attendees onto the stage and let them ask questions live.

Cons

A limitation is that there's a shared registration page across all events and we'd prefer to have the option to edit or remove it from time to time. It's also not always clear what managers, moderators, speakers and audience members are each able to see on their side.

Pros

Getting webinars and live streams up and running with it is fairly simple. It covers most of the features you'd typically want and for a fixed monthly price in EUR, it still gives you a pretty wide range of functionality. There's still a bit of room for improvement when it comes to customization but overall it handles a lot.

Cons

Something that still feels missing is a few extra options for more advanced streaming, like RTP output. That said, there is a workaround if you want to connect it with an external streaming platform.

Pros

Having one platform that handles regular video meetings, webinars, virtual events and automated webinars is a big plus. There's no need to juggle several tools when Livestorm covers all of it in one place which makes marketing much simpler from a single dashboard. The interface also feels clean and modern so navigating the platform is simple and pleasant. Another thing that adds a lot of value is the built-in interactivity for meetings and events, with features like chat, polls, guest speakers or presenters, Q&A and more. Those tools really help make events feel more engaging and dynamic.

Cons

Even though it's a solid platform overall, the email notification system could use more flexibility especially when it comes to controlling reminders and other messages sent on your behalf. It would also be helpful to have a "raise your hand" option for attendees, along with more customization over the webinar or meeting environment particularly the branding and overall look and feel.

Pros

Being able to integrate a video stream without hassle is really useful and the automated reminder emails save a lot of time. The option to customize registration forms and use Zapier to sync its data with the company's CRM is also a big advantage.

Cons

One weak point is that the visibility of multiple sessions for the same event is not very clear. Clients do not easily see the different available sessions so they often do not register when none of the visible times fit their schedule. Because of that, we end up having to create a separate event for each time slot which takes extra time.

Pros

Setting up webinars is quick thanks to the very simple UX. The registration flow feels frictionless and there are solid customization options available. During the webinars themselves, everything runs smoothly.

Cons

This is really just a minor nitpick but the resolution for shared presentations could be a little higher. It only becomes noticeable with very small details which usually shouldn't be in presentations anyway.

Pros

Using it has been really simple, it fits into our tech stack without much effort and the support team is honestly some of the best I've dealt with across any SaaS product we use.

Cons

A few features are still missing but nothing that feels like a serious problem. Right now we mainly use it for webinars and other live events and it works really well for that. It would be nice to have more advanced options like splitting audio recordings and a better direct integration with HubSpot since we currently rely on Zapier but those are fairly minor gaps.

Pros

Right from the start, it worked without needing any plugin installation which made getting started very convenient. The platform is simple to use and the customer support team responds very quickly. Up to now, we haven't run into any problems with our webinars and they have all gone very well.

Cons

My main limitations are around interface customization since the available options are still fairly limited. There are especially only two main colors for the visual design and there is no real choice for where to place a logo. It has recently improved by adding the option to insert a background behind the presenter and we'd really appreciate being able to customize that background with our company colors as a future update.

Pros

After comparing several webinar tools, I ended up choosing this one because the interface is simple to navigate and the video quality is consistently excellent. It comes with a wide range of useful webinar features, including built-in email marketing, detailed reporting, event automation, an embeddable registration page for our website and more. One of the biggest advantages for our company was the flexible subscription model. It doesn't force you into an annual plan so you can pay for a month, then upgrade gradually based on how many webinars you run and how many attendees you have. The upgrade takes effect right away. It also offers a Russian-language version for webinars which is a valuable plus.

Cons

I honestly don't have any complaints here, as I haven't run into any issues.

Pros

Running events with this software has been very simple, both for our team and for the people using it. The interface is clean and it's quick to locate any information you need. Support has also been consistently available whenever we've needed help or a solution. It's flexible enough to work well for simple events as well as much more complex ones and the integrations with other software have been genuinely valuable.

Cons

There are still a few small features that could be added although that's true of almost any platform. What makes up for it is how receptive the development team is to customer suggestions and feedback. Also, they release updates regularly which keeps making the platform more complete over time.

Pros

Interface is simple to use, the design looks beautiful and there's a lot of power built in behind the scenes

Cons

One useful addition would be a countdown timer for speakers who go over their allotted talking time.

Pros

HD webinar recording is available almost immediately and there are plenty of options for managing and working with it afterward.

Cons

Explaining how to use it to Mac users can be a bit difficult and Safari support feels limited or at least I haven't figured out a reliable way to make it work yet.

Pros

We use it as part of digitizing our school promotion efforts and it's simple to use. The data it provides is also quite valuable and interesting to work with afterward.

Cons

Real-time hotline support is basically nonexistent which is clearly an area that needs improvement.

Pros

Honestly it delivers on just about everything. The platform is high-performing, well made thoughtfully designed and it fits perfectly into our workflow thanks to the Zapier integration.

Cons

Because the product is so powerful, the interface is packed with features so it's possible to feel a little lost for a minute when setting up a session or inviting a speaker. It would also be nice to have a module that helps optimize the creation of event cover images.

Pros

When our NYC business had to pivot from being entirely in person, it really helped keep us going. We had built a strong local following and once the pandemic hit, things declined right away. Using Livestorm, we were able to recreate an online experience that felt close to what we offered face to face and it also opened the door to connecting with far more people in many different places around the world.

Cons

Support could definitely be stronger. Whenever I run into a question or an issue, getting in touch with an actual person is harder than it should be.

Pros

Running live streams with our members feels very simple and staying connected with them during those sessions is really simple. Setting up registration pages doesn't take much effort either and sharing them out is just as convenient.

Cons

The notification email settings and controls are harder to work with than they should be and the whole setup can feel pretty confusing. It's nice that the feature is there but right now it still comes across as a bit outdated.

Pros

Using it has been very simple. It's been the best tool for connecting with customers and the real value goes beyond the platform itself because of all the time and resources it helps save. I'd definitely recommend it.

Cons

Only thing that gives me pause is the price especially when comparing it with other available options.

Pros

Love it! Running webinars with polls, Q&A and chat makes it much easier to keep the audience involved and hold their attention. The option to embed YouTube videos was a really smart touch and helped our sessions feel more distinctive compared with what competitors were offering. After the event, the automation that sends attendees to a specific landing page plays a big role in our follow-up sales process. Also, having the webinar available on-demand keeps the content evergreen and lets us reuse it across multiple campaigns during the year.

Cons

Cap on the number of webinar streams used to be a drawback although it did respond to feedback and has since expanded that limit.