Postbox Reviews
Total 162 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars15%
3
Stars1%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
Less than 6 months
“excellent search feature”
Pros
The filters and search tools are excellent and they make staying organized much more manageable.
Cons
It bothers me that I'm not able to customize the keymap. For example, I'd rather have backspace archive items instead of deleting them. Setting up filters can also be a bit confusing especially when it comes to understanding global versus account-level filters.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Judiciary, 11-50 employees
More than a year
“Easy multi-account handling”
Pros
Managing multiple accounts with it feels really clean and well organized.
Cons
One downside is that you can't switch themes beyond the ones that already come pre-packaged.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Powerful inbox search and control”
Pros
Bringing all of my email inboxes together in one place has been incredibly helpful especially with the smart organization, deep search and filtering tools. They make it much easier to keep track of messages across different projects and avoid missing anything important.
Cons
I'd really love to see these same features extended to my iOS devices as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Networking, 500+ employees
More than a year
“I get steady updates”
Pros
The interface feels clean and well organized and the frequent updates along with the quality-of-life improvements make the app even better over time.
Cons
Really haven't run into anything I dislike so far. It's been a better experience than using Mac Mail.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“fantastic organization and filters”
Pros
Everything about this software has been excellent for me. I manage a lot of emails and Postbox does a really good job of keeping everything organized. The tags and labels panel is one of my favorite features and the filters work perfectly.
Cons
Downside for me is that it still doesn't offer an iOS app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than 6 months
“really like it!”
Pros
Interface looks really good and the features it comes with are very useful. The way it handles mailing lists as conversations is especially awesome.
Cons
Editor still feels limited especially without table support like Outlook and Outlook mail rendering could be better.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Information Technology and Services, 1-10 employees
More than a year
“superfast email automation tools”
Pros
Everything feels easy to use, it runs super fast and there are plenty of really useful automation tools for email.
Cons
It doesn't support Exchange unless you use IMAP and Avast doesn't seem to get along well with this software. I've had to handle a few things through Avast first and then import them into Postbox. The knowledge base also feels a little outdated and could use some cleanup although it's nice that they still keep data available for every version.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Internet, 11-50 employees
Less than 6 months
“unified inbox actually helps”
Pros
Having several email accounts in one place is the biggest advantage for me, along with how simple it is to organize messages into groups and set up a unified inbox the way I want. The themes are excellent too especially for reading emails at night since it feels much more comfortable. Smart folders are another major benefit because they let me filter important emails from all my accounts or even messages from specific services into one folder.
Cons
Something that still bothers me is that it can't be minimized to the tray icon so it has to keep taking up space on my taskbar. The notifications also still look a bit unattractive and there isn't enough detailed control over them, like being able to turn off notifications for one account or only for certain types of emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
Free Trial
“Quick search tool”
Pros
Using it feels very easy, the sorting options work really well and I can quickly locate emails whenever I need them.
Cons
Text on the viewing screen is a bit smaller than what I'm used to.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Fine Art, 1-10 employees
Free Trial
“saves my time”
Pros
Software feels user friendly and comes packed with features and I haven't run into any crashes or other issues while using it. The trial period also gave me plenty of time to really put it through its paces before deciding.
Cons
Only downside was having to pay for it although the price was reasonable enough.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Aviation & Aerospace, 500+ employees
More than a year
“five stars from me”
Pros
The best things about it is how much I can tailor it to fit the way I work. The newer features also help me put messages together faster and keep my incoming email organized without much effort.
Cons
Whenever I run into a limitation, the help section usually has the answer I need. Since I stay busy, I do not always have time to learn every feature but I am still glad those resources are available.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Airlines/Aviation, 101-500 employees
More than a year
“Customization is easy”
Pros
It gives you the flexibility to customize things as much or as little as needed which makes it adaptable to different ways of working.
Cons
A minor annoyance is that when replying to an email, you can't change the formatting of the previous quoted message.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Construction, 1-10 employees
More than a year
“Keeps me organized”
Pros
Keeps me organized and helps me stay on schedule without any hassle.
Cons
I honestly don't have much negative to say about the software. When I first moved to Windows 10, I ran into a few compatibility problems but it appears to be working properly now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“fantastic visuals”
Pros
Right away, the ease of use stood out, along with the range of available options and the visual styles it offers.
Cons
Can't think of anything it's missing or doesn't do.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Media Production, 11-50 employees
More than a year
“clean interface”
Pros
Postbox has been a big help for me especially with its clean interface and the signature features. Since I manage several accounts at the same time, those functions save me a lot of time and make everything much more practical.
Cons
At this point, I don't have anything negative to say about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Saves so much time!”
Pros
The simplicity and user-friendly interface are the biggest advantages for me.
Cons
Some features don't really work properly or aren't as practical as they're described to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Information Technology and Services, 101-500 employees
More than a year
“I rely on it”
Pros
Composing messages with this is really quick and easy and it feels much faster than using Gmail for writing emails.
Cons
Don't have any real complaints. The only small thing is that folder management can be a little finicky at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“excellent software”
Pros
Fast, dependable and very capable as a multi-account email client for Mac.
Cons
I'm still hoping for a more refreshed user experience and I'd love the option to pick from a few different themes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“We liked it”
Pros
Clean layout, support for multiple accounts and all the features you'd expect from other email clients plus a few extra. It's also quick to use and doesn't take up many system resources.
Cons
A few keyboard shortcuts differ from those in other popular email clients so there's a bit of adjustment. Also, major new versions come out fairly often and upgrading requires an additional fee.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Improved our workflow”
Pros
After more than six years with PostBox, it's become one of those apps I genuinely rely on. It's a very powerful native email client yet the interface stays polished and attractive without feeling cluttered or overloaded by all the features. The keyboard shortcuts are fantastic. I'm very much an inbox-zero person and I can get through my entire inbox without ever needing to touch a mouse or trackpad. The Google integrations work really well and the level of customization is excellent. Whenever I've run into an issue, I've either been able to look up the answer or reach out to the developer and sort it out. I recommend it anytime email clients come up in conversation. I honestly can't work without it anymore, I tried going without it the last time around and it just didn't work for me.
Cons
Wish it handled auto-populating contacts I haven't emailed before a bit better, the way Gmail does in the browser. That said, there's still a chance this is just user error on my part.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10