Postbox

Postbox Reviews

Total 162 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

15%

3

Stars

1%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MF
Michael Ford

Computer Software, 1-10 employees

Less than 6 months

4.0

“excellent search feature”

Pros

The filters and search tools are excellent and they make staying organized much more manageable.

Cons

It bothers me that I'm not able to customize the keymap. For example, I'd rather have backspace archive items instead of deleting them. Setting up filters can also be a bit confusing especially when it comes to understanding global versus account-level filters.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

KM
Kellie Morgantini

Judiciary, 11-50 employees

More than a year

5.0

“Easy multi-account handling”

Pros

Managing multiple accounts with it feels really clean and well organized.

Cons

One downside is that you can't switch themes beyond the ones that already come pre-packaged.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JAS
Johnny Ace Smith

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0

“Powerful inbox search and control”

Pros

Bringing all of my email inboxes together in one place has been incredibly helpful especially with the smart organization, deep search and filtering tools. They make it much easier to keep track of messages across different projects and avoid missing anything important.

Cons

I'd really love to see these same features extended to my iOS devices as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AW
Amin Williams

Computer Networking, 500+ employees

More than a year

4.0

“I get steady updates”

Pros

The interface feels clean and well organized and the frequent updates along with the quality-of-life improvements make the app even better over time.

Cons

Really haven't run into anything I dislike so far. It's been a better experience than using Mac Mail.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SL
Sergio Lopez

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“fantastic organization and filters”

Pros

Everything about this software has been excellent for me. I manage a lot of emails and Postbox does a really good job of keeping everything organized. The tags and labels panel is one of my favorite features and the filters work perfectly.

Cons

Downside for me is that it still doesn't offer an iOS app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GB
Gayan Bulathsinhala

Banking, 500+ employees

Less than 6 months

4.0

“really like it!”

Pros

Interface looks really good and the features it comes with are very useful. The way it handles mailing lists as conversations is especially awesome.

Cons

Editor still feels limited especially without table support like Outlook and Outlook mail rendering could be better.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

CR
Claire Rosario

Information Technology and Services, 1-10 employees

More than a year

5.0

“superfast email automation tools”

Pros

Everything feels easy to use, it runs super fast and there are plenty of really useful automation tools for email.

Cons

It doesn't support Exchange unless you use IMAP and Avast doesn't seem to get along well with this software. I've had to handle a few things through Avast first and then import them into Postbox. The knowledge base also feels a little outdated and could use some cleanup although it's nice that they still keep data available for every version.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

CO
Cristian Ospina

Internet, 11-50 employees

Less than 6 months

5.0

“unified inbox actually helps”

Pros

Having several email accounts in one place is the biggest advantage for me, along with how simple it is to organize messages into groups and set up a unified inbox the way I want. The themes are excellent too especially for reading emails at night since it feels much more comfortable. Smart folders are another major benefit because they let me filter important emails from all my accounts or even messages from specific services into one folder.

Cons

Something that still bothers me is that it can't be minimized to the tray icon so it has to keep taking up space on my taskbar. The notifications also still look a bit unattractive and there isn't enough detailed control over them, like being able to turn off notifications for one account or only for certain types of emails.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Maria Cerne

Design, 1-10 employees

Free Trial

4.0

“Quick search tool”

Pros

Using it feels very easy, the sorting options work really well and I can quickly locate emails whenever I need them.

Cons

Text on the viewing screen is a bit smaller than what I'm used to.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

HS
Hannah Statland

Fine Art, 1-10 employees

Free Trial

5.0

“saves my time”

Pros

Software feels user friendly and comes packed with features and I haven't run into any crashes or other issues while using it. The trial period also gave me plenty of time to really put it through its paces before deciding.

Cons

Only downside was having to pay for it although the price was reasonable enough.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RH
Robert Hanna

Aviation & Aerospace, 500+ employees

More than a year

5.0

“five stars from me”

Pros

The best things about it is how much I can tailor it to fit the way I work. The newer features also help me put messages together faster and keep my incoming email organized without much effort.

Cons

Whenever I run into a limitation, the help section usually has the answer I need. Since I stay busy, I do not always have time to learn every feature but I am still glad those resources are available.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

MD
Matt Dupont

Airlines/Aviation, 101-500 employees

More than a year

5.0

“Customization is easy”

Pros

It gives you the flexibility to customize things as much or as little as needed which makes it adaptable to different ways of working.

Cons

A minor annoyance is that when replying to an email, you can't change the formatting of the previous quoted message.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

JN
Jace Nix

Construction, 1-10 employees

More than a year

5.0

“Keeps me organized”

Pros

Keeps me organized and helps me stay on schedule without any hassle.

Cons

I honestly don't have much negative to say about the software. When I first moved to Windows 10, I ran into a few compatibility problems but it appears to be working properly now.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CB
Chris Basham

Information Technology and Services, 1-10 employees

More than a year

5.0

“fantastic visuals”

Pros

Right away, the ease of use stood out, along with the range of available options and the visual styles it offers.

Cons

Can't think of anything it's missing or doesn't do.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

WR
werikson romão

Media Production, 11-50 employees

More than a year

5.0

“clean interface”

Pros

Postbox has been a big help for me especially with its clean interface and the signature features. Since I manage several accounts at the same time, those functions save me a lot of time and make everything much more practical.

Cons

At this point, I don't have anything negative to say about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AS
Artur Sayenko

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Saves so much time!”

Pros

The simplicity and user-friendly interface are the biggest advantages for me.

Cons

Some features don't really work properly or aren't as practical as they're described to be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

RH
Ros Hodgekiss

Information Technology and Services, 101-500 employees

More than a year

5.0

“I rely on it”

Pros

Composing messages with this is really quick and easy and it feels much faster than using Gmail for writing emails.

Cons

Don't have any real complaints. The only small thing is that folder management can be a little finicky at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BN
Benjamin Nicoll

Information Technology and Services, 1-10 employees

More than a year

5.0

“excellent software”

Pros

Fast, dependable and very capable as a multi-account email client for Mac.

Cons

I'm still hoping for a more refreshed user experience and I'd love the option to pick from a few different themes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

PN
Pat N

Information Technology and Services, 1-10 employees

More than a year

5.0

“We liked it”

Pros

Clean layout, support for multiple accounts and all the features you'd expect from other email clients plus a few extra. It's also quick to use and doesn't take up many system resources.

Cons

A few keyboard shortcuts differ from those in other popular email clients so there's a bit of adjustment. Also, major new versions come out fairly often and upgrading requires an additional fee.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

WD
Weston Davis

Information Technology and Services, 500+ employees

More than a year

5.0

“Improved our workflow”

Pros

After more than six years with PostBox, it's become one of those apps I genuinely rely on. It's a very powerful native email client yet the interface stays polished and attractive without feeling cluttered or overloaded by all the features. The keyboard shortcuts are fantastic. I'm very much an inbox-zero person and I can get through my entire inbox without ever needing to touch a mouse or trackpad. The Google integrations work really well and the level of customization is excellent. Whenever I've run into an issue, I've either been able to look up the answer or reach out to the developer and sort it out. I recommend it anytime email clients come up in conversation. I honestly can't work without it anymore, I tried going without it the last time around and it just didn't work for me.

Cons

Wish it handled auto-populating contacts I haven't emailed before a bit better, the way Gmail does in the browser. That said, there's still a chance this is just user error on my part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10