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Compare CARET Legal vs Onit
Overall Rating
Ease of Use
8
7
Customer Support
8
8
Value for Money
8
8
Functionality
8
7
Specifications
Billing & Invoicing
Case Management
Client Management (CRM)
Compliance & Security Features
Court Calendaring and Scheduling
Document Automation
Document Automation/Assembly
Document Management
E-Signature
Reporting and Analytics
Time Tracking
Trust Accounting
Workflow Automation
Pros and Cons
Pros
Customizable dashboard
Handy intake forms
Efficient email integration
User-friendly layout
Customizable no‑code workflow studio and APIs
Scalable architecture fits large enterprise legal departments
AI‑native framework automates repetitive manual tasks
Cons
Customer support has been outsourced
Unable to connect with services like Zapier
Implementation may require dedicated legal‑ops resources
Customer support response times may vary
