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Compare Deskero vs Nutrient Workflow
Overall Rating
Ease of Use
10
0
Customer Support
10
0
Value for Money
9
0
Functionality
9
0
Specifications
Analytics and Reporting
Automated Responses And Chatbots
Canned Responses
CRM Integration
Customer Feedback Surveys
Customer Profiles
Escalation Management
Live Chat
Omnichannel Support
Queue Management
Self-Service Portal
SLA Management
Ticket Management
Pros and Cons
Pros
Quick setup process
Customizable ticketing fields
Notification system is helpful
Workflows are customizable
Intuitively create complex workflows
Significantly improves operational efficiency
Highly flexible and customizable
Cons
Small file attachment size
Lacks some configuration options
Limited chat system design
Navigating the advanced features can be challenging
Lack of detailed product documentation and a user community
