Deskero simplifies customer support with a smart, multi-channel platform that organizes queries from social media, email, and chat. While it lacks some configuration options, it excels with a quick setup process. Deskero is designed to boost efficiency and help your team deliver exceptional service with ease and reliability.
Deskero Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Deskero?
Overview
Deskero is a multipurpose help desk solution designed to empower customer support teams to manage support across multiple channels like email, social media, and chat through one platform. It is equipped with efficient ticketing, proactive engagement features, and easy workflows, helping teams to stay organized and respond promptly. Deskero comes with a user-friendly interface and customization options, making it the perfect choice for companies looking to streamline customer service and boost customer satisfaction.
Deskero Pricing
Deskero price comes with three plans, including monthly and annual payment options. Plans are mentioned below:
- Grow: $12.00/agent/month (maximum five agents)
- Business: $30.00/agent/month (Unlimited agents)
- Premium: $120.00/agent/month (Unlimited agents)
Disclaimer: The pricing is subject to change.
Deskero Integrations
Deskero software integrates with the following apps:
- Zapier
- Gmail
- Outlook
- Magento
- WordPress
Who Is Deskero For?
Deskero is designed for small and medium-sized service businesses that want to boost customer support with organized ticketing and multi-channel tools. It’s primarily used by customer support teams working in the service industry.
Is Deskero Right For You?
Deskero is perfect if you're seeking an all-in-one customer service solution. Its multi-channel support, intuitive ticketing, and social integrations make it easy to manage customer queries and improve satisfaction efficiently.
Do you still doubt whether Deskero is the right choice for your business? Just contact our customer support team at (661) 384-7070 for further assistance.
Deskero Features
This feature gathers requests from email, phone, chat, social media, and web sources into a single dashboard. This helps teams to respond faster and keep customer satisfaction high.
See How It WorksIt organizes, tags, and prioritizes tickets for streamlined workflow. It enables ticket merging, automated responses, and customized rules for efficient, tailored customer support.
See How It WorksDeskero offers this robust feature to integrate social media and chat, allowing teams to monitor, categorize, and respond to messages directly from Twitter, Facebook, or on-site chat. It helps ensure quick and organized social engagement.
See How It WorksThis powerful feature offers auto-saved drafts, customizable reports, and service-level tracking. It helps teams to visualize productivity, monitor targets, and ensure customer satisfaction goals are achieved.
See How It WorksIt helps in providing a searchable knowledge base and downloadable resources. This empowers customers with self-service solutions while reducing ticket volume for the support team.
See How It Works