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Compare Dynamics 365 Field Service vs ArboStar
Overall Rating
Ease of Use
9
9
Customer Support
9
10
Value for Money
9
10
Functionality
9
10
Specifications
Customer Management
Equipment Management
GPS Tracking
Invoicing And Billing
Mobile Access
Real-time Notifications
Reporting & Analytics
Reporting And Analytics
Scheduling & Dispatching
Scheduling And Dispatching
Time Tracking
Work Order Management
Pros and Cons
Pros
Powerful AI scheduling and dispatching improve technician productivity
Mobile app enables technicians to view work orders in the field
Builds a comprehensive view of finances by integrating with Business Central
Smart estimating speeds accurate on-site quotes
Multi crew scheduling with live job map
Helpful support and iterative updates
Cons
Support gaps can slow down problem resolution
Performance can be slow under load/peak hours
Mobile app lacks some desktop functions
Some features feel clunky for users