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Compare Dynamics 365 Field Service vs Fluix
Overall Rating
Ease of Use
9
9
Customer Support
9
9
Value for Money
9
9
Functionality
9
9
Specifications
Customer Management
Customer Relationship Management (CRM)
Inventory Management
Invoicing & Billing
Mobile Access
Real-time Notifications
Reporting & Analytics
Scheduling & Dispatching
Time Tracking
Work Order Management
Pros and Cons
Pros
Powerful AI scheduling and dispatching improve technician productivity
Mobile app enables technicians to view work orders in the field
Builds a comprehensive view of finances by integrating with Business Central
Document sharing speeds up collaboration and improves file tracking
Workflow automation saves time and reduces manual approvals
Mobile access enables offline use and boosts field efficiency
Cons
Support gaps can slow down problem resolution
Performance can be slow under load/peak hours
Search functions require strict formatting and are difficult to navigate
File format limits, restricting desktop/web users to PDFs