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Compare Dynamics 365 Field Service vs InSitu Sales
Overall Rating
Ease of Use
9
9
Customer Support
9
9
Value for Money
9
9
Functionality
9
8
Specifications
Customer Management
GPS Tracking
Inventory Management
Invoicing & Billing
Mobile Access
Payment Processing
Real-time Notifications
Reporting & Analytics
Scheduling & Dispatching
Work Order Management
Pros and Cons
Pros
Powerful AI scheduling and dispatching improve technician productivity
Mobile app enables technicians to view work orders in the field
Builds a comprehensive view of finances by integrating with Business Central
Enables barcode scanning for order accuracy
Offers live GPS tracking for route monitoring
Facilitates task assignment with priority levels
Cons
Support gaps can slow down problem resolution
Performance can be slow under load/peak hours
May experience occasional minor display errors
Support documentation may not cover all scenarios