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Compare ModMed EMR vs Updox
Overall Rating
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Specifications
Pros and Cons
Pros
ModMed EMR may be a strong fit if you: Run a specialty practice Are a busy clinician or medical staff member who needs excellent process automation in more focused, custom clinical settings Want a cost-effective software solution backed by reliable customer support Need a HIPAA-compliant, ONC-certified EMR with secure cloud hosting ModMed’s platform is built by practicing physicians and tightly tailored for multiple clinical disciplines. The software also meets rigorous compliance standards through ONC 2015 Edition Cures Act Certification and HIPAA-aligned security controls. It supports specialties including allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology (ENT), pain management, plastic surgery, podiatry, and urology. Some key strengths: Adaptive and Specialty-Specific Design - EMA and gGastro are built to adapt to individual physician workflows (charts, treatments, exam flow) rather than force you into templates. Cloud-Based and Mobile Accessibility - You can use the system on devices like iPad, desktop or mobile browsers; features like PocketEMA offer flexibility to access patient histories, schedules, notes etc. Its cloud infrastructure is built to scale across single locations and multi-site specialty groups. Efficient Documentation and Coding Support - The system suggests ICD-10, CPT, and modifier codes based on exam content, and incorporates built-in diagnoses/procedures for practices across multiple specialties. Patient and Staff Engagement Tools - Includes features like patient portals, kiosks, secure messaging, appointment reminders, self-scheduling, and image and drawing tools (for example, in ENT or dermatology) to facilitate better care coordination.
Uses artificial intelligence to help with diagnosis and treatment strategies
Rapid access to patient info with hyperlinks saves time
Specialty-specific design with tap-to-annotate dermatology images and built-in templates
Metrics-driven reports for informed decision-making
Quick and reliable electronic fax retrieval
Excellent for online consultation and patient reminders
Provides unlimited cloud storage and flexible functionality
Cons
The patient portal feature may not work well on mobile devices
Reports of software crashes disrupting access to patient data
Patient reminders are sometimes redundant or problematic for some users
Text message delivery can be sometimes unreliable
Secure texting setup can be confusing for some patients
