Last Updated Nov 11, 2025
Overview
Updox software offers a unified communication and patient engagement platform for healthcare providers. Although support responsiveness may vary across scenarios, the platform provides a unique combination of HIPAA-compliant secure messaging, integrated telehealth services, and efficient electronic faxing capabilities offers unparalleled operational productivity. Overall, Updox’s strategic benefits make it a compelling choice for optimizing patient care and enhancing business operations.
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Starting Price
Custom
What Is Updox?
Updox is a comprehensive cloud-based healthcare communication solution that primarily serves medical practices, hospitals, and various healthcare organizations. It addresses crucial pain points like reducing patient no-shows and decreasing administrative burden by providing automated appointment reminders, digital intake forms, and an integrated patient portal. This full-featured system empowers practices to manage all patient and provider communications from a single location, resulting in enhanced patient experience, improved efficiency, and increased operational profitability for both small and large-scale providers.
Updox Pricing
Updox offers custom pricing based on the features required and the practice's scale:
- Standard Bundle: Custom pricing (upto 1,000 fax pages, 75 telehealth sessions, 500 appointment reminders)
- Enterprise Bundle: Custom pricing (up to 10,000 fax pages, 500 telehealth sessions, 2,500 appointments).
- Additional Standard Bundles: Custom pricing
- Additional Enterprise Bundles: Custom pricing
Updox Integrations
The Updox software supports integration with multiple systems and platforms, such as:
- Amazing Charts
- DrChrono
- Elation Health
- eMDs Practice Partner
- Greenway Intergy
- MacPractice
- PointClickCare
Who Is Updox For?
Updox software is ideal for a wide range of industries and sectors, including:
- Medical practices
- Hospitals
- Health systems
- Specialty clinics
- Behavioral health
- Endocrinology
- Pediatrics
Is Updox Right For You?
If your practice prioritizes modernizing patient communication and achieving HIPAA compliance across all digital channels, then Updox is an excellent fit. The platform has achieved full accreditation with the Direct Trusted Agent Accreditation Program, signaling a superior level of trust and security. By routing all documents—including eFaxes, secure texts, and patient portal messages—into one central unified inbox, it eliminates time wasted on switching between multiple systems. This, coupled with the mobile-friendly Charge Capture solution, ensures you avoid missed billing and shorten your revenue cycle, making it a powerful choice.
Still doubtful if Updox software is the right fit for you? Contact us at (661) 384-7070 for further guidance.
