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Overall Rating

Ease of Use

Customer Support

Value for Money

Functionality

Analytics and Reporting

Contact Management

Customer Communication Tracking

Customer Segmentation

Customer Service/Support

Deal Pipeline Management

Email Integration

Lead Management

Mobile CRM

Opportunity Management

Sales Forecasting

Social Media Integration

API integration with CMS simplifies processes

Simple to use and deliver information concisely

Adapts easily to various business requirements

Easy drag-and-drop for storing documents

Easy to customize the software according to the requirements

Automates the process of lead generation and closing

Offers high customization flexibility

Requires re-entering company name and email

Issues connecting with certain email systems

The platform is complicated to use for new users

The user interface is outdated, making it difficult to drag and drop files