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Compare SalesRabbit vs Dynamics 365 Field Service
Overall Rating
Ease of Use
9
9
Customer Support
10
9
Value for Money
10
9
Functionality
9
9
Specifications
Customer Management
Customer Relationship Management (CRM)
GPS Tracking
Inventory Management
Invoicing & Billing
Job Costing
Mobile Access
Reporting & Analytics
Scheduling & Dispatching
Service Contract Management
Work Order Management
Pros and Cons
Pros
Helps increase sales team efficiency
GPS tracking for field reps
Gamification motivates sales reps
Allows for easy note-taking
Powerful AI scheduling and dispatching improve technician productivity
Mobile app enables technicians to view work orders in the field
Builds a comprehensive view of finances by integrating with Business Central
Cons
Platform occasionally freezes, according to some software users
Some users notice glitches regarding new updates
Support gaps can slow down problem resolution
Performance can be slow under load/peak hours
