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Compare ZenMaid vs Dynamics 365 Field Service
Overall Rating
Ease of Use
9
9
Customer Support
9
9
Value for Money
9
9
Functionality
9
9
Specifications
Customer Management
Customer Relationship Management (CRM)
GPS Tracking
Inventory Management
Invoicing & Billing
Job Costing
Mobile Access
Reporting & Analytics
Scheduling & Dispatching
Service Contract Management
Work Order Management
Pros and Cons
Pros
Customizable to business needs
Automated scheduling for cleaning jobs
Good for communication with clients
Helps manage client payments easily
Powerful AI scheduling and dispatching improve technician productivity
Mobile app enables technicians to view work orders in the field
Builds a comprehensive view of finances by integrating with Business Central
Cons
No ability to save invoices for editing
Updates can slow down the app
Lacks some advanced automations, according to some software users
Support gaps can slow down problem resolution
Performance can be slow under load/peak hours
