ZenMaid

ZenMaid stores cleaner records along with their availability, PTO, and pay details. A manager can view a cleaner's availability when assigning work and use GPS clock-ins to record the time spent on a job. Payroll reports can be viewed by cleaner or by job. The system supports hourly pay, per-job pay, and percentage-based pay.

Appointment updates can be sent to customers and cleaners by email or SMS. These include confirmations, reminders, and on-the-way messages. Once the appointment is scheduled, the related notifications can be handled through the system rather than being sent manually each time.

Businesses can place an instant booking form on their website or share it directly with potential customers. The customer can enter the details of the cleaning they need and choose from the options the business has made available. The form can also reflect the company's services, pricing, and appointment availability.

Cleaners can open their assigned jobs from the mobile app while working in the field. Client information is available there as well. They can clock in and out, add notes or photos, complete job checklists, and update the status of an appointment.

After a cleaning job, the appointment can be used to create an invoice. The system keeps track of what has been billed, what remains unpaid, and previous payments. Stripe and Square can handle card payments, while cash and check payments can be entered into the records.

Cleaner availability is shown alongside the appointment schedule. Managers can see when someone is working and when they have time off before assigning a job. Planned PTO can also be taken into account when recurring appointments need to be scheduled or reassigned.