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Compare Zoho CRM Software vs Buildesk
Overall Rating
Ease of Use
8
10
Customer Support
8
10
Value for Money
9
10
Functionality
8
10
Specifications
Analytics And Reporting
Contact Management
Customer Communication Tracking
Customer Service/Support
Customizable Dashboards
Email Integration
Integration With Marketing Tools
Lead Management
Mobile CRM
Workflow Automation
Pros and Cons
Pros
Robust suite of tools
Easy to set up
Customizable
Mobile apps available
Call log sync helps enhance team tracking
Helps manage all leads and teams effortlessly
Feels easy to navigate with an intuitive design
Cons
Customer support could be better, as per some Zoho reviews
May be difficult to navigate for new users
Support response time may be slower occasionally
App updates are relatively infrequent
