Total 364 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

27%

3

Stars

9%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M

Miguel

Construction, 1-10 employees

Less than a year

2.0
December 2023

Clunky at best.

Pros

Effective marketing and impressive demos though usability can be hindered by a lack of flow and common sense.

Cons

BuilderTrend is loaded with features but its ease of use appears neglected. From my perspective the crucial factors are security minimal downtime userfriendliness and functional features. If the software is not effortlessly navigable for a firsttime user without a background it holds little value. The focus should be on simplicity ensuring anyone even a virtual assistant in the Philippines can use it seamlessly. Additionally the mobile app requires a complete overhaul as it is currently not userfriendly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

4

T

Tyson

Construction, 1-10 employees

Less than a year

4.0
December 2023

Gets the Job Done

Pros

Builtin features particularly project Gantt charts and scheduling options contribute to the software's appeal.

Cons

Clunky and outdated interface resembling Windows 07 and higher pricing than alternatives.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

D

Dustin

Construction, 1-10 employees

More than a year

4.0
December 2023

Buildertrend is not for painters

Pros

The client portal and dashboard features are highlighted as impressive offering an interactive interface.

Cons

Challenges in running reports for lead management and marketing especially with many projects.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M

Michele

Construction, 1-10 employees

4.0
December 2023

Marketing and Social Media Manager

Pros

A great software for business organization providing specific and detailed project management tools.

Cons

Software offers more features than needed for the company's requirements.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

M

Mark

Construction, 1-10 employees

More than a year

5.0
December 2023

Amazing Software

Pros

Streamlines operations with numerous features allowing departmental specialization and communication.

Cons

Learning curve experienced but manageable with excellent customer support.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

B

Bianca

Design, 1-10 employees

More than a year

5.0
December 2023

Buildertrend designconstruction office review

Pros

Gantt scheduling stands out as a valuable feature optimizing project management processes.

Cons

Easy to use with no significant complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

ER

Eudys Rafael

Entertainment, 1-10 employees

5.0
November 2023

Maximizing Efficiency in Construction Project Management.

Pros

I appreciate the platform's customization options allowing me to tailor forms and reports to meet specific needs.

Cons

I sometimes wish for more options to integrate with other programs used by my company.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Alvin

Construction, 1-10 employees

Less than 6 months

4.0
November 2023

Too expensive for features provided

Pros

The desktop platform's ease of use is appreciated though more suited for highvolume home builders.

Cons

Some features available in other project management software are not present in BuilderTrend without upgrading to a highertier plan.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

B

Bethany

Construction, 11-50 employees

More than a year

5.0
October 2023

Great Platform Bit Pricey

Pros

The wellstructured platform becomes easy to navigate after completing BuilderTrend role training covering all aspects from lead status to project completion.

Cons

Compared to similar platforms BuilderTrend appears to be relatively expensive and certain features may not be compatible with Canadian companies leading to additional costs due to exchange rates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
October 2023

Building a Trend

Pros

Clients and SubContractors highly appreciate its effectiveness in task scheduling and overall project management.

Cons

The platform seems more complex than necessary potentially hindering rapid adoption and utilization of highimpact essentials.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R

Russell

Construction, 51-100 employees

More than a year

5.0
October 2023

Made my job too easy

Pros

It's a cuttingedge software that simplifies job and job site planning handling the heavy lifting.

Cons

Additional training tutorials for the software would be beneficial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

D

Doug

Construction, 51-100 employees

More than a year

4.0
October 2023

Good

Pros

Easy to learn and perform basic tasks particularly useful for fixedprice projects.

Cons

Occasional glitches and stalls in the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

D

David

Construction, 1-10 employees

More than a year

4.0
October 2023

Good product shady price poing

Pros

Impressed with the extensive features working well for fixedprice projects.

Cons

Dislike the pricing model especially the lack of notification about significant increases.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M

Melody

Building Materials, 1-10 employees

More than a year

5.0
October 2023

Great product overpriced

Pros

Very userfriendly with excellent customer support.

Cons

The substantial cost increase made the software unaffordable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Marisa

Construction, 51-100 employees

More than a year

4.0
October 2023

Buildertrend

Pros

Fairly easy navigation with a plain user interface.

Cons

Lack of automations for various customer touchpoints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

S

Sarah

Construction, 1-10 employees

More than a year

5.0
October 2023

Wonderful Project Management Software

Pros

Gamechanging software taking time to learn but significantly organizing and streamlining operations backed by topnotch customer service.

Cons

Mobile version needs improvement and the process for entering contract information is tedious.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

O

Oscar

Construction, 1-10 employees

Less than a year

1.0
October 2023

Very hard to use

Pros

Initial enthusiasm is met with challenges in actual usage.

Cons

Complicated estimating software compared to alternatives that are easier to use.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

5

Functionality

4

K

Kumail

Information Technology and Services, 500+ employees

More than a year

5.0
October 2023

Builder Trend

Pros

Appreciation for the electrical application's ease and speed of use.

Cons

Effective for work and time management aiding in goal achievement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Matthew

Construction, 11-50 employees

More than a year

5.0
October 2023

User Friendly Supplier Interface

Pros

Simplifies price submission document viewing and purchase order tracking supported by reminders and notifications.

Cons

Software effectiveness depends on full utilization potential for features to be overlooked.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

T

Teryl

Construction, 1-10 employees

Less than 6 months

5.0
October 2023

Excellent tool to manage construction projects...love it

Pros

Strong points include scheduling photo uploads and QuickBooks integration.

Cons

No major issues connecting with QuickBooks takes some time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9