
Buildertrend Reviews
Total 364 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars27%
3
Stars9%
2
Stars4%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Miguel
Construction, 1-10 employees
Less than a year
“Clunky at best.
Pros
Effective marketing and impressive demos though usability can be hindered by a lack of flow and common sense.
Cons
BuilderTrend is loaded with features but its ease of use appears neglected. From my perspective the crucial factors are security minimal downtime userfriendliness and functional features. If the software is not effortlessly navigable for a firsttime user without a background it holds little value. The focus should be on simplicity ensuring anyone even a virtual assistant in the Philippines can use it seamlessly. Additionally the mobile app requires a complete overhaul as it is currently not userfriendly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
4
Tyson
Construction, 1-10 employees
Less than a year
“Gets the Job Done
Pros
Builtin features particularly project Gantt charts and scheduling options contribute to the software's appeal.
Cons
Clunky and outdated interface resembling Windows 07 and higher pricing than alternatives.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Dustin
Construction, 1-10 employees
More than a year
“Buildertrend is not for painters
Pros
The client portal and dashboard features are highlighted as impressive offering an interactive interface.
Cons
Challenges in running reports for lead management and marketing especially with many projects.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Michele
Construction, 1-10 employees
“Marketing and Social Media Manager
Pros
A great software for business organization providing specific and detailed project management tools.
Cons
Software offers more features than needed for the company's requirements.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Mark
Construction, 1-10 employees
More than a year
“Amazing Software
Pros
Streamlines operations with numerous features allowing departmental specialization and communication.
Cons
Learning curve experienced but manageable with excellent customer support.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Bianca
Design, 1-10 employees
More than a year
“Buildertrend designconstruction office review
Pros
Gantt scheduling stands out as a valuable feature optimizing project management processes.
Cons
Easy to use with no significant complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Eudys Rafael
Entertainment, 1-10 employees
“Maximizing Efficiency in Construction Project Management.
Pros
I appreciate the platform's customization options allowing me to tailor forms and reports to meet specific needs.
Cons
I sometimes wish for more options to integrate with other programs used by my company.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Alvin
Construction, 1-10 employees
Less than 6 months
“Too expensive for features provided
Pros
The desktop platform's ease of use is appreciated though more suited for highvolume home builders.
Cons
Some features available in other project management software are not present in BuilderTrend without upgrading to a highertier plan.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Bethany
Construction, 11-50 employees
More than a year
“Great Platform Bit Pricey
Pros
The wellstructured platform becomes easy to navigate after completing BuilderTrend role training covering all aspects from lead status to project completion.
Cons
Compared to similar platforms BuilderTrend appears to be relatively expensive and certain features may not be compatible with Canadian companies leading to additional costs due to exchange rates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than a year
“Building a Trend
Pros
Clients and SubContractors highly appreciate its effectiveness in task scheduling and overall project management.
Cons
The platform seems more complex than necessary potentially hindering rapid adoption and utilization of highimpact essentials.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Russell
Construction, 51-100 employees
More than a year
“Made my job too easy
Pros
It's a cuttingedge software that simplifies job and job site planning handling the heavy lifting.
Cons
Additional training tutorials for the software would be beneficial.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Doug
Construction, 51-100 employees
More than a year
“Good
Pros
Easy to learn and perform basic tasks particularly useful for fixedprice projects.
Cons
Occasional glitches and stalls in the system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
David
Construction, 1-10 employees
More than a year
“Good product shady price poing
Pros
Impressed with the extensive features working well for fixedprice projects.
Cons
Dislike the pricing model especially the lack of notification about significant increases.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Melody
Building Materials, 1-10 employees
More than a year
“Great product overpriced
Pros
Very userfriendly with excellent customer support.
Cons
The substantial cost increase made the software unaffordable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Marisa
Construction, 51-100 employees
More than a year
“Buildertrend
Pros
Fairly easy navigation with a plain user interface.
Cons
Lack of automations for various customer touchpoints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Sarah
Construction, 1-10 employees
More than a year
“Wonderful Project Management Software
Pros
Gamechanging software taking time to learn but significantly organizing and streamlining operations backed by topnotch customer service.
Cons
Mobile version needs improvement and the process for entering contract information is tedious.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Oscar
Construction, 1-10 employees
Less than a year
“Very hard to use
Pros
Initial enthusiasm is met with challenges in actual usage.
Cons
Complicated estimating software compared to alternatives that are easier to use.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
5
Functionality
4
Kumail
Information Technology and Services, 500+ employees
More than a year
“Builder Trend
Pros
Appreciation for the electrical application's ease and speed of use.
Cons
Effective for work and time management aiding in goal achievement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Matthew
Construction, 11-50 employees
More than a year
“User Friendly Supplier Interface
Pros
Simplifies price submission document viewing and purchase order tracking supported by reminders and notifications.
Cons
Software effectiveness depends on full utilization potential for features to be overlooked.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Teryl
Construction, 1-10 employees
Less than 6 months
“Excellent tool to manage construction projects...love it
Pros
Strong points include scheduling photo uploads and QuickBooks integration.
Cons
No major issues connecting with QuickBooks takes some time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9