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Buildertrend Software

Buildertrend Software Reviews

125 Reviews

Overall Rating

4.2

125 Reviews

Rating Distribution

5

star

(66)

4

star

(36)

3

star

(12)

2

star

(5)

1

star

(6)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Filters

one of the best project management software
Pros

Notable features include employee time tracking swift customer support and explicit project management.

Cons

High expense associated with using the software.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Anonymous

N/A, 1-10 employees

Less than a year

Dec 22, 2023

Daily task got easy
Pros

Versatile features applicable to various tasks enhancing overall functionality.

Cons

No major cons and the tool is great for daily servicerelated tasks.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Vertika

Medical Devices, 101-500 employees

Dec 22, 2023

Buildertrend
Pros

Buildertrend proves essential for keeping jobs on track.

Cons

The software is complex and requires training for effective use.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Irish Joy

Education Management, 11-50 employees

Less than 6 months

Dec 22, 2023

A must have and essential tool for business management.
Pros

Userfriendly easy navigation an everyday necessity for business users.

Cons

No identified areas for change or modification.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Waylon

Construction, 1-10 employees

More than a year

Dec 22, 2023

The best applications for construction Management by coordinating and integrating team tasks
Pros

Buildertrend empowers users to access project data and files anytime anywhere. This capability is especially valuable for those spending significant time on construction sites allowing them to check daily schedules and records on the go facilitating constant communication and providing realtime updates on actual work progress. The platform promotes information sharing among team members enhancing efficiency in completing multiple tasks simultaneously.

Cons

Despite being highly customizable Buildertrend is easy to use with suitable subscription prices.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Ahmed

Construction, 500+ employees

More than a year

Dec 21, 2023

Clunky at best.
Pros

Effective marketing and impressive demos though usability can be hindered by a lack of flow and common sense.

Cons

BuilderTrend is loaded with features but its ease of use appears neglected. From my perspective the crucial factors are security minimal downtime userfriendliness and functional features. If the software is not effortlessly navigable for a firsttime user without a background it holds little value. The focus should be on simplicity ensuring anyone even a virtual assistant in the Philippines can use it seamlessly. Additionally the mobile app requires a complete overhaul as it is currently not userfriendly.

Ease of use

6

Value for money

6

Customer Support

5

Functionality

4

Miguel

Construction, 1-10 employees

Less than a year

Dec 21, 2023

Gets the Job Done
Pros

Builtin features particularly project Gantt charts and scheduling options contribute to the software's appeal.

Cons

Clunky and outdated interface resembling Windows 07 and higher pricing than alternatives.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Tyson

Construction, 1-10 employees

Less than a year

Dec 20, 2023

Buildertrend is not for painters
Pros

The client portal and dashboard features are highlighted as impressive offering an interactive interface.

Cons

Challenges in running reports for lead management and marketing especially with many projects.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Dustin

Construction, 1-10 employees

More than a year

Dec 20, 2023

Marketing and Social Media Manager
Pros

A great software for business organization providing specific and detailed project management tools.

Cons

Software offers more features than needed for the company's requirements.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Michele

Construction, 1-10 employees

Dec 20, 2023

Amazing Software
Pros

Streamlines operations with numerous features allowing departmental specialization and communication.

Cons

Learning curve experienced but manageable with excellent customer support.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Mark

Construction, 1-10 employees

More than a year

Dec 20, 2023

Buildertrend designconstruction office review
Pros

Gantt scheduling stands out as a valuable feature optimizing project management processes.

Cons

Easy to use with no significant complaints.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Bianca

Design, 1-10 employees

More than a year

Dec 20, 2023

Maximizing Efficiency in Construction Project Management.
Pros

I appreciate the platform's customization options allowing me to tailor forms and reports to meet specific needs.

Cons

I sometimes wish for more options to integrate with other programs used by my company.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Eudys Rafael

Entertainment, 1-10 employees

Nov 23, 2023

Too expensive for features provided
Pros

The desktop platform's ease of use is appreciated though more suited for highvolume home builders.

Cons

Some features available in other project management software are not present in BuilderTrend without upgrading to a highertier plan.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Alvin

Construction, 1-10 employees

Less than 6 months

Nov 22, 2023

Great Platform Bit Pricey
Pros

The wellstructured platform becomes easy to navigate after completing BuilderTrend role training covering all aspects from lead status to project completion.

Cons

Compared to similar platforms BuilderTrend appears to be relatively expensive and certain features may not be compatible with Canadian companies leading to additional costs due to exchange rates.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Bethany

Construction, 11-50 employees

More than a year

Oct 23, 2023

Building a Trend
Pros

Clients and SubContractors highly appreciate its effectiveness in task scheduling and overall project management.

Cons

The platform seems more complex than necessary potentially hindering rapid adoption and utilization of highimpact essentials.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Anonymous

N/A, 1-10 employees

Less than a year

Oct 23, 2023

Made my job too easy
Pros

It's a cuttingedge software that simplifies job and job site planning handling the heavy lifting.

Cons

Additional training tutorials for the software would be beneficial.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Russell

Construction, 51-100 employees

More than a year

Oct 23, 2023

Good
Pros

Easy to learn and perform basic tasks particularly useful for fixedprice projects.

Cons

Occasional glitches and stalls in the system.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Doug

Construction, 51-100 employees

More than a year

Oct 22, 2023

Good product shady price poing
Pros

Impressed with the extensive features working well for fixedprice projects.

Cons

Dislike the pricing model especially the lack of notification about significant increases.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

David

Construction, 1-10 employees

More than a year

Oct 22, 2023

Great product overpriced
Pros

Very userfriendly with excellent customer support.

Cons

The substantial cost increase made the software unaffordable.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Melody

Building Materials, 1-10 employees

More than a year

Oct 22, 2023

Buildertrend
Pros

Fairly easy navigation with a plain user interface.

Cons

Lack of automations for various customer touchpoints.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Marisa

Construction, 51-100 employees

More than a year

Oct 22, 2023

Wonderful Project Management Software
Pros

Gamechanging software taking time to learn but significantly organizing and streamlining operations backed by topnotch customer service.

Cons

Mobile version needs improvement and the process for entering contract information is tedious.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Sarah

Construction, 1-10 employees

More than a year

Oct 21, 2023

Very hard to use
Pros

Initial enthusiasm is met with challenges in actual usage.

Cons

Complicated estimating software compared to alternatives that are easier to use.

Ease of use

3

Value for money

3

Customer Support

5

Functionality

4

Oscar

Construction, 1-10 employees

Less than a year

Oct 21, 2023

Builder Trend
Pros

Appreciation for the electrical application's ease and speed of use.

Cons

Effective for work and time management aiding in goal achievement.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Kumail

Information Technology and Services, 500+ employees

More than a year

Oct 21, 2023

User Friendly Supplier Interface
Pros

Simplifies price submission document viewing and purchase order tracking supported by reminders and notifications.

Cons

Software effectiveness depends on full utilization potential for features to be overlooked.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Matthew

Construction, 11-50 employees

More than a year

Oct 20, 2023

Excellent tool to manage construction projects...love it
Pros

Strong points include scheduling photo uploads and QuickBooks integration.

Cons

No major issues connecting with QuickBooks takes some time.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Teryl

Construction, 1-10 employees

Less than 6 months

Oct 20, 2023

Awesome project management tool
Pros

Super easy to use and introduce to clients promoting effective project communication.

Cons

Overall effectiveness and ease of use making life significantly easier.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Anonymous

N/A, 1-10 employees

More than a year

Oct 20, 2023

Not True Estimating Software
Pros

Boasts impressive TAKEOFF features and customerfacing functionalities.

Cons

BuilderTrend falls short as true estimating software despite being marketed as such. It lacks labor units and the supposedly free trial turns out not to be entirely free. Extensive training and setup are necessary making it essential to quickly learn the software to offset its costs. Monthly charges persist even during periods of nonuse leading to the suggestion that onsite software with onsite training might be a more costeffective solution.

Ease of use

4

Value for money

6

Customer Support

5

Functionality

5

Warren

Construction, 1-10 employees

Sep 23, 2023

The definitive tool for managing my projects.
Pros

I find the platform efficient and organized handling everything from tracking costs and supplies to scheduling personnel and client communication.

Cons

I would appreciate even more flexibility to customize specific aspects of the platform to better suit the unique needs of my company and projects.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Andrea Yarlyn

Marketing and Advertising, 1-10 employees

Sep 23, 2023

Buildertend 1 year user review
Pros

The interface is comfortable instilling a sense of security for the customer.

Cons

The cost is somewhat high and there are limited integrations with construction applications.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Lisbeth

Civil Engineering, 1-10 employees

More than a year

Sep 23, 2023

Builder trend review
Pros

Excels in scheduling daily logs and document management.

Cons

BuilderTrend's strengths lie in estimating budget tracking and managing purchase orders.

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

Jason

Construction, 1-10 employees

Less than 6 months

Sep 22, 2023

Still Great
Pros

A comprehensive solution with clientviewable daily logs photos and schedules.

Cons

Recent updates have reduced functionality in notification settings and file size upload.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Simon

Construction, 11-50 employees

More than a year

Sep 21, 2023

Good Program
Pros

Tracks costs through purchase orders and change orders with daily reports enhancing client visibility.

Cons

Significant price increase leading to exploration of alternative programs.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Matt

Construction, 11-50 employees

More than a year

Sep 20, 2023

Great Capacity
Pros

Versatile capabilities make Buildertrend a valuable tool for managing multiple aspects of building projects.

Cons

Timeconsuming manual updates for changing selections.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Paige

Construction, 1-10 employees

More than a year

Sep 20, 2023

Not for commercial construction
Pros

Outstanding user interface and workflow offering easy navigation for the average user.

Cons

Limited feature set for commercial construction compared to residential focus.

Ease of use

5

Value for money

4

Customer Support

6

Functionality

4

Jason

Design, 1-10 employees

Sep 20, 2023

Love everything other than the pricing
Pros

Beyond financial and sales solutions the abundance of resources aids quick learning and adaptation to new features.

Cons

Despite being excellent the software is considered pricey.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Shahidul

Construction, 101-500 employees

More than a year

Aug 22, 2023

Good Value
Pros

Preserves documentation and enhances job organization.

Cons

Accounting standards in BuilderTrend may not align with industry norms leading to invoice rejections.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Brett

Construction, 1-10 employees

More than a year

Aug 22, 2023

Best management software available
Pros

Outstanding customer support and capable project management features.

Cons

The cost and lack of handling taxrelated aspects are drawbacks.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Chris

Construction, 11-50 employees

Less than 6 months

Aug 21, 2023

Not a great fit
Pros

Project Management module functions well but overall efficiency is crucial for program usefulness.

Cons

The challenge my team faced with BT was the complexity of deployment and the struggle for companywide adoption. While the software excelled in most aspects it seemed inflexible on the SalesCRM side. BT is capable in many areas but for some teams its processes did not align well with the software's capabilities. More flexible and customizable alternatives such as D365 are available in the market.

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

Bradley

Construction, 11-50 employees

Less than 6 months

Aug 21, 2023

Not Happy
Pros

Buildertrend's features promote teamwork providing visibility into all project aspects from leads to completion.

Cons

Nightmares with estimating and variations creation.

Ease of use

4

Value for money

3

Customer Support

5

Functionality

3

Geoff

Construction, 11-50 employees

More than a year

Aug 21, 2023

Best Software For Your Company
Pros

Efficiently pulls up comprehensive details for every job.

Cons

No specific dislikes reported about the software.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

April

Construction, 11-50 employees

More than a year

Aug 20, 2023

Essential to The Business
Pros

Allencompassing features are consolidated in one spot covering lead management scheduling invoices order tracking todos and more.

Cons

Despite being somewhat pricey the value provided by BuilderTrend justifies the cost.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Kristi

Construction, 1-10 employees

More than a year

Jul 23, 2023

Good Product
Pros

Minimal effort is required to keep track of open jobs adding to the platform's convenience.

Cons

Updates to the software often result in changes to features and the removal of templates causing inconvenience. Scheduling features have also changed affecting workflow.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Donna

Construction, 51-100 employees

More than a year

Jul 23, 2023

Estimating Application Bug
Pros

Effective use of daily logs for diverse media and appreciated job scheduling features.

Cons

Unresolved bug in the estimating module affecting the ability to update estimates.

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

Dean

Construction, 1-10 employees

More than a year

Jul 22, 2023

Great simple to use software.
Pros

Easiest construction management software encountered streamlining scheduling task assignment and document organization.

Cons

Lack of connection to financial software is a drawback resulting in some double entry.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

Matt

Construction, 1-10 employees

Less than a year

Jul 22, 2023

Slow but simple
Pros

Robust network for communication allowing messaging at every project stage through completion.

Cons

Slowness in running heavy schedules is a notable issue.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Hannah

Construction, 11-50 employees

Less than a year

Jul 22, 2023

Buildertrend
Pros

The features within Buildertrend enable seamless collaboration across all departments providing visibility into every phase of each project. From sales leads to project completion the CRM facilitates realtime communication for onsite managers without the need for extensive documentation at every project stage.

Cons

At this stage we haven't identified any shortcomings but there was an incident where locating a specific daily log comment proved challenging. Our experience with Buildertrend has been limited to a few months.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Cindy

Construction, 11-50 employees

Less than a year

Jul 21, 2023

Customizable
Pros

Tons of functions crossplatform compatibility and onthego dashboard view contribute to the software's appeal.

Cons

Customizability can make it tricky to optimize the use of functions.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

LeeAnn

Construction, 51-100 employees

More than a year

Jul 21, 2023

Complex and have lots of functions . Able to use via desktop or app. Steep learning curve
Pros

Abundance of functions crossplatform accessibility and excellent for onthego dashboard viewing.

Cons

Steep learning curve especially for project management and the need for contractor linkages.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

KT

Construction, 1-10 employees

Less than a year

Jul 21, 2023

BuilderTrend Review
Pros

Excellent CRM for general building contracting.

Cons

Challenges in Canadian taxation calculations with QuickBooks.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Kelly

Construction, 11-50 employees

More than a year

Jul 21, 2023

Great for Customer UI
Pros

Exceptional user interface for both builders and customers ensuring ease of learning.

Cons

Learning curve in estimating but ease of maintenance once implemented.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Michael

Construction, 1-10 employees

Less than a year

Jul 20, 2023