Total 364 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

27%

3

Stars

9%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
October 2023

Awesome project management tool

Pros

Super easy to use and introduce to clients promoting effective project communication.

Cons

Overall effectiveness and ease of use making life significantly easier.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

W

Warren

Construction, 1-10 employees

2.0
September 2023

Not True Estimating Software

Pros

Boasts impressive TAKEOFF features and customerfacing functionalities.

Cons

BuilderTrend falls short as true estimating software despite being marketed as such. It lacks labor units and the supposedly free trial turns out not to be entirely free. Extensive training and setup are necessary making it essential to quickly learn the software to offset its costs. Monthly charges persist even during periods of nonuse leading to the suggestion that onsite software with onsite training might be a more costeffective solution.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

5

AY

Andrea Yarlyn

Marketing and Advertising, 1-10 employees

5.0
September 2023

The definitive tool for managing my projects.

Pros

I find the platform efficient and organized handling everything from tracking costs and supplies to scheduling personnel and client communication.

Cons

I would appreciate even more flexibility to customize specific aspects of the platform to better suit the unique needs of my company and projects.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

L

Lisbeth

Civil Engineering, 1-10 employees

More than a year

4.0
September 2023

Buildertend 1 year user review

Pros

The interface is comfortable instilling a sense of security for the customer.

Cons

The cost is somewhat high and there are limited integrations with construction applications.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

J

Jason

Construction, 1-10 employees

Less than 6 months

3.0
September 2023

Builder trend review

Pros

Excels in scheduling daily logs and document management.

Cons

BuilderTrend's strengths lie in estimating budget tracking and managing purchase orders.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

S

Simon

Construction, 11-50 employees

More than a year

5.0
September 2023

Still Great

Pros

A comprehensive solution with clientviewable daily logs photos and schedules.

Cons

Recent updates have reduced functionality in notification settings and file size upload.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Matt

Construction, 11-50 employees

More than a year

5.0
September 2023

Good Program

Pros

Tracks costs through purchase orders and change orders with daily reports enhancing client visibility.

Cons

Significant price increase leading to exploration of alternative programs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P

Paige

Construction, 1-10 employees

More than a year

4.0
September 2023

Great Capacity

Pros

Versatile capabilities make Buildertrend a valuable tool for managing multiple aspects of building projects.

Cons

Timeconsuming manual updates for changing selections.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J

Jason

Design, 1-10 employees

2.0
September 2023

Not for commercial construction

Pros

Outstanding user interface and workflow offering easy navigation for the average user.

Cons

Limited feature set for commercial construction compared to residential focus.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

4

S

Shahidul

Construction, 101-500 employees

More than a year

5.0
August 2023

Love everything other than the pricing

Pros

Beyond financial and sales solutions the abundance of resources aids quick learning and adaptation to new features.

Cons

Despite being excellent the software is considered pricey.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Brett

Construction, 1-10 employees

More than a year

4.0
August 2023

Good Value

Pros

Preserves documentation and enhances job organization.

Cons

Accounting standards in BuilderTrend may not align with industry norms leading to invoice rejections.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

C

Chris

Construction, 11-50 employees

Less than 6 months

5.0
August 2023

Best management software available

Pros

Outstanding customer support and capable project management features.

Cons

The cost and lack of handling taxrelated aspects are drawbacks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

B

Bradley

Construction, 11-50 employees

Less than 6 months

3.0
August 2023

Not a great fit

Pros

Project Management module functions well but overall efficiency is crucial for program usefulness.

Cons

The challenge my team faced with BT was the complexity of deployment and the struggle for companywide adoption. While the software excelled in most aspects it seemed inflexible on the SalesCRM side. BT is capable in many areas but for some teams its processes did not align well with the software's capabilities. More flexible and customizable alternatives such as D365 are available in the market.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

G

Geoff

Construction, 11-50 employees

More than a year

1.0
August 2023

Not Happy

Pros

Buildertrend's features promote teamwork providing visibility into all project aspects from leads to completion.

Cons

Nightmares with estimating and variations creation.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

5

Functionality

3

A

April

Construction, 11-50 employees

More than a year

5.0
August 2023

Best Software For Your Company

Pros

Efficiently pulls up comprehensive details for every job.

Cons

No specific dislikes reported about the software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
August 2023

User-friendly software

Pros

The interface is really user-friendly for both our team and customers. Getting help from support is super simple whenever we have questions.

Cons

Takes extra clicks for some tasks and there's no way to filter by cost codes in tables which can be frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

LF

Lizzy F.

Small Business, 1-10 employees

4.0
August 2023

everything at one spot

Pros

It's great how everything gets consolidated into a single location, no more hunting through different systems. The financial side is really simple and well organized which makes tracking budgets much easier. Homeowners can access all their project details from one dashboard and managing RFIs has become so much simpler. It really helps keep subcontractors accountable and on schedule.

Cons

Frequent updates can be disruptive. Since we're a custom home builder, the selections tab doesn't work for us. We don't have standard selections for every project so auto-population isn't helpful. The printing functionality is terrible and when editing fails in Excel or Word, you lose everything you've worked on.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Small Business, 11-50 employees

4.0
August 2023

all-in-one solution

Pros

It is an all in one solution where client communication, employee coordination and financial tracking all happen in one spot which makes my workflow so much smoother.

Cons

Learning this system has been hard and can be pretty frustrating at first. While the training videos they provide are definitely helpful, it's not one of those user-friendly applications where you can just click the obvious option and get it right. This requires more involvement and thinking through your choices.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

9

CN

Cristina N.

Small Business, 1-10 employees

5.0
August 2023

Well-organized program

Pros

I've tested several other CRMs and none match this level of interactivity or visual organization. The mobile app experience is fantastic as well.

Cons

The accounting team really misses some features that were removed, they know better than anyone what functionality we lost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
August 2023

Templates make my life easy

Pros

Everything runs on a single platform for project management. The templates are a lifesaver, I use them constantly and they organize my workflow significantly. What's great is the smooth handoff capability. When I leave something unfinished, my colleagues can jump right in without any confusion or delays.

Cons

The builder trend section could use some minor formatting tweaks to make it more user-friendly. I wish I could resize the description text box so I can view more content at once instead of having to scroll constantly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8