
Buildertrend Reviews
Total 364 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars27%
3
Stars9%
2
Stars4%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“Awesome project management tool
Pros
Super easy to use and introduce to clients promoting effective project communication.
Cons
Overall effectiveness and ease of use making life significantly easier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Warren
Construction, 1-10 employees
“Not True Estimating Software
Pros
Boasts impressive TAKEOFF features and customerfacing functionalities.
Cons
BuilderTrend falls short as true estimating software despite being marketed as such. It lacks labor units and the supposedly free trial turns out not to be entirely free. Extensive training and setup are necessary making it essential to quickly learn the software to offset its costs. Monthly charges persist even during periods of nonuse leading to the suggestion that onsite software with onsite training might be a more costeffective solution.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
5
Andrea Yarlyn
Marketing and Advertising, 1-10 employees
“The definitive tool for managing my projects.
Pros
I find the platform efficient and organized handling everything from tracking costs and supplies to scheduling personnel and client communication.
Cons
I would appreciate even more flexibility to customize specific aspects of the platform to better suit the unique needs of my company and projects.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Lisbeth
Civil Engineering, 1-10 employees
More than a year
“Buildertend 1 year user review
Pros
The interface is comfortable instilling a sense of security for the customer.
Cons
The cost is somewhat high and there are limited integrations with construction applications.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Jason
Construction, 1-10 employees
Less than 6 months
“Builder trend review
Pros
Excels in scheduling daily logs and document management.
Cons
BuilderTrend's strengths lie in estimating budget tracking and managing purchase orders.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Simon
Construction, 11-50 employees
More than a year
“Still Great
Pros
A comprehensive solution with clientviewable daily logs photos and schedules.
Cons
Recent updates have reduced functionality in notification settings and file size upload.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Matt
Construction, 11-50 employees
More than a year
“Good Program
Pros
Tracks costs through purchase orders and change orders with daily reports enhancing client visibility.
Cons
Significant price increase leading to exploration of alternative programs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Paige
Construction, 1-10 employees
More than a year
“Great Capacity
Pros
Versatile capabilities make Buildertrend a valuable tool for managing multiple aspects of building projects.
Cons
Timeconsuming manual updates for changing selections.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Jason
Design, 1-10 employees
“Not for commercial construction
Pros
Outstanding user interface and workflow offering easy navigation for the average user.
Cons
Limited feature set for commercial construction compared to residential focus.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Shahidul
Construction, 101-500 employees
More than a year
“Love everything other than the pricing
Pros
Beyond financial and sales solutions the abundance of resources aids quick learning and adaptation to new features.
Cons
Despite being excellent the software is considered pricey.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Brett
Construction, 1-10 employees
More than a year
“Good Value
Pros
Preserves documentation and enhances job organization.
Cons
Accounting standards in BuilderTrend may not align with industry norms leading to invoice rejections.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Chris
Construction, 11-50 employees
Less than 6 months
“Best management software available
Pros
Outstanding customer support and capable project management features.
Cons
The cost and lack of handling taxrelated aspects are drawbacks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Bradley
Construction, 11-50 employees
Less than 6 months
“Not a great fit
Pros
Project Management module functions well but overall efficiency is crucial for program usefulness.
Cons
The challenge my team faced with BT was the complexity of deployment and the struggle for companywide adoption. While the software excelled in most aspects it seemed inflexible on the SalesCRM side. BT is capable in many areas but for some teams its processes did not align well with the software's capabilities. More flexible and customizable alternatives such as D365 are available in the market.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Geoff
Construction, 11-50 employees
More than a year
“Not Happy
Pros
Buildertrend's features promote teamwork providing visibility into all project aspects from leads to completion.
Cons
Nightmares with estimating and variations creation.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
5
Functionality
3
April
Construction, 11-50 employees
More than a year
“Best Software For Your Company
Pros
Efficiently pulls up comprehensive details for every job.
Cons
No specific dislikes reported about the software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Small Business, 11-50 employees
“User-friendly software
Pros
The interface is really user-friendly for both our team and customers. Getting help from support is super simple whenever we have questions.
Cons
Takes extra clicks for some tasks and there's no way to filter by cost codes in tables which can be frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Lizzy F.
Small Business, 1-10 employees
“everything at one spot
Pros
It's great how everything gets consolidated into a single location, no more hunting through different systems. The financial side is really simple and well organized which makes tracking budgets much easier. Homeowners can access all their project details from one dashboard and managing RFIs has become so much simpler. It really helps keep subcontractors accountable and on schedule.
Cons
Frequent updates can be disruptive. Since we're a custom home builder, the selections tab doesn't work for us. We don't have standard selections for every project so auto-population isn't helpful. The printing functionality is terrible and when editing fails in Excel or Word, you lose everything you've worked on.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Small Business, 11-50 employees
“all-in-one solution
Pros
It is an all in one solution where client communication, employee coordination and financial tracking all happen in one spot which makes my workflow so much smoother.
Cons
Learning this system has been hard and can be pretty frustrating at first. While the training videos they provide are definitely helpful, it's not one of those user-friendly applications where you can just click the obvious option and get it right. This requires more involvement and thinking through your choices.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
9
Cristina N.
Small Business, 1-10 employees
“Well-organized program
Pros
I've tested several other CRMs and none match this level of interactivity or visual organization. The mobile app experience is fantastic as well.
Cons
The accounting team really misses some features that were removed, they know better than anyone what functionality we lost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Mid Market, 51-100 employees
“Templates make my life easy
Pros
Everything runs on a single platform for project management. The templates are a lifesaver, I use them constantly and they organize my workflow significantly. What's great is the smooth handoff capability. When I leave something unfinished, my colleagues can jump right in without any confusion or delays.
Cons
The builder trend section could use some minor formatting tweaks to make it more user-friendly. I wish I could resize the description text box so I can view more content at once instead of having to scroll constantly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8