Consumer Goods, 1-10 employees
“Well laid out interface”
Pros
The interface is well organized and makes it easy for me to make changes, sketch out designs and plan for one-of-a-kind spaces.
Cons
That said, I find it's lacking some important features for the flooring industry. It struggles with stair layouts and doesn't support luxury vinyl product scenarios.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
4
Functionality
7
Construction, 51-100 employees
“Professional staff”
Pros
In our experience, we find this software to be very accurate and their customer support is knowledgeable when questions come up.
Cons
I feel the tool is reliable in terms of accuracy and I appreciate how responsive their support team is whenever I have questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
“Easy to import PDFs”
Pros
I really appreciate how easy it is to import PDFs or to put together site takeoffs quickly.
Cons
It's not a closed system. It lacks a scheduling component and proper accounting and there isn't any stock tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Construction, 51-100 employees
“Support team never lets you down”
Pros
Not hard after you put in some effort. The support team is very cooperative and never disappoints.
Cons
Currently, I'm still learning it and figuring out how many features are actually available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 101-500 employees
“Well-trained support team”
Pros
I've found the program very easy to use and their customer service is superb, I haven't experienced more responsive support anywhere else.
Cons
There's a single feature from an earlier version that I really miss and I still haven't asked for or received guidance on a viable workaround.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Retail, 11-50 employees
“Clean interface”
Pros
The software is really simple and accurate. The layouts are excellent not just for our sales team but also for installers, since they can clearly see what the job entails before they arrive on site.
Cons
The 3D feature is passable but not outstanding. I rely on walls a lot and they work very well on my laptop but are noticeably less reliable on the tablet. When the app changes, the only notes are buried in the update details which I find unhelpful. I would really appreciate a clear email outlining what's been added or altered after each update. Also, having a yearly walkthrough at renewal via Zoom or another method would be a huge help.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Construction, 11-50 employees
“Friendly program”
Pros
I'm finding the program very easy to use and its estimates are extremely thorough.
Cons
It would be really helpful if I could open two drawings at the same time for side-by-side work.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10