Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

E

Erica

Construction, 11-50 employees

Less than a year

3.0
June 2024

Procore Could Use Work

Pros

I can easily add and track multiple projects and their costs.

Cons

I do not think its worth the price you pay for the program.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

J

Jeremy

Aviation & Aerospace, 11-50 employees

Less than 6 months

1.0
May 2024

Software Integration Problems - Sold software that wouldn't work, won't refund, won't communicate.

Pros

At first it seemed simple to integrate and use from bidding to QuickBooks integration.

Cons

The sales team upsold us on the QB Connector but failed to deliver the promised functionality. They demonstrated the QB (Online only) connector integration with multiple cost codes and the product database for labor/materials but did not mention that the QB Desktop connector lacks the same functionality. We found out 1.5 months after purchase during implementation. The implementation team finally told us we could not use the various cost codes and would need to separate all materials and labor for every database item, doubling the time needed to bid projects. Procore management won't respond to our concerns and we have been waiting three weeks without any communication. The software is unusable and we cannot integrate any ERP for budgets or bids which makes it completely worthless. Small business owners, be warned: Procore management may strong arm you. Despite their Terms and Conditions stating refunds are possible if product capabilities are misrepresented, they have cost us an extra $2,000 for unusable software and continue to drain our money every week even after a complaint was filed with the BBB.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

N

Nancy

Construction, 51-100 employees

Less than a year

4.0
May 2024

Not the most user friendly for PR

Pros

Setting up employees for payroll entry is easy.

Cons

Reports are not great and its not the best for managing payroll.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

F

Fabrizio

Architecture & Planning, 51-100 employees

More than a year

5.0
December 2023

Nice and Easy Construction Project Management Package.

Pros

The project manager receives excellent news as it aids in managing multiple projects and collaborating with engineers from different projects. It also provides a helpful documentation solution. The platform's planning and budgeting functionalities are impressive and reporting is seamless.

Cons

This platform provides powerful tools and makes it easy to learn and manipulate all the software features. I have no complaints about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y

yago

Automotive, 11-50 employees

More than a year

3.0
December 2023

I use Procore to manage my construction projects and keep everyone on the same page.

Pros

Procore simplifies the task of tracking project documents and communication by consolidating them in one place. It's a valuable time-saving tool!

Cons

Initially the interface can be overwhelming but with time I got used to all the features.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

10

M

Mckinzie

Construction, 11-50 employees

More than a year

4.0
December 2023

Procore Review

Pros

The drawing tab function is enjoyable and the automation provided by the system makes the review and submission process effortless.

Cons

The change order system is a bit confusing and complex and I may need more practice or simpler explanations.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

M

Melissa

Architecture & Planning, 1-10 employees

More than a year

4.0
November 2023

Procore is a great all in one for contractors

Pros

Effortlessly handle multiple projects with various team members by updating them in real time.

Cons

I haven't used the mobile version so there might be opportunities there.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JW

Joseph Wendel

Construction, 51-100 employees

More than a year

4.0
November 2023

Usefull management tool

Pros

I appreciate the capability of storing drawings and data within Procore.

Cons

The software is accessible for locating documents.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

S

Shaun

Construction, 11-50 employees

More than a year

5.0
November 2023

Very Intuitive Easy to Use Software

Pros

Navigating Procore is extremely user-friendly making it easy for new team members to learn.

Cons

Currently I can't think of anything negative to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brandon

Construction, 51-100 employees

Less than a year

4.0
November 2023

Procore review

Pros

The project management capabilities are exceptional and provide extensive support for documentation needs.

Cons

It would be more convenient if I didn't have to sign in to different general contractors' Procore accounts and could access everything in one place.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

L

Leizl

Construction, 51-100 employees

More than a year

4.0
November 2023

Procore Is User Friendly

Pros

Procore is user-friendly and easy to use. Users can quickly learn the system without encountering any difficulties.

Cons

Based on my experience there's nothing I dislike about Procore. It has been extremely helpful for me.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E

Elena

Construction, 11-50 employees

More than a year

5.0
November 2023

Great software

Pros

The program offers ease of access and usability benefiting field workers and facilitating project coordination and access to current drawings.

Cons

I have no complaints. It's the best software available for teamwork.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y

Yanting

Construction, 500+ employees

More than a year

3.0
November 2023

An OK construction project management tool

Pros

The main modules are clearly defined ensuring easy navigation and usability.

Cons

Email notifications are not always targeted to the right group.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

More than a year

1.0
November 2023

Worse tool and customer service

Pros

The workforce planning module has been particularly useful.

Cons

The product we were sold didn't live up to our expectations. We spent countless hours trying to fix the issues with little support from the Procore team. I strongly advise against using this company for estimating and project financial needs.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

N

Naquentta

Biotechnology, 1-10 employees

4.0
November 2023

Review on procore

Pros

I can conveniently check contractors and their work within the software.

Cons

The inability to physically contact the contractors is a drawback.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

M

Melanie

Construction, 11-50 employees

Less than a year

5.0
November 2023

Very helpful in keeping real time data

Pros

One of the standout features is the ability for subcontractors to sign in submit invoices change orders and communicate with you.

Cons

The integration with QuickBooks doesn't flow as smoothly as expected.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

L

Leslie

Construction, 11-50 employees

More than a year

5.0
November 2023

Procore

Pros

As a project coordinator I appreciate the user-friendly interface the ease of locating and downloading necessary documents.

Cons

I don't have any specific dislikes about the Procore product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

STACY

Construction, 11-50 employees

More than a year

5.0
November 2023

Everyone stays on the same page!

Pros

Collaboration between contractors and subcontractors is made simple and efficient.

Cons

Integrating QuickBooks is not a straightforward process.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Z

Zac

Civil Engineering, 1-10 employees

Less than a year

5.0
November 2023

Procore Review

Pros

Procore stands out due to its extensive range of functions and user-friendly approach to project management.

Cons

I have no complaints about any aspect of Procore that I have used.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Philip

Architecture & Planning, 51-100 employees

More than a year

4.0
November 2023

A great tool for the construction industry.

Pros

The visually presented information on the screen is clean and clear and the software works seamlessly on mobile devices. The availability of excellent customer support ensures users can make the most of its capabilities.

Cons

Reviewers should be able to save working files of shop drawings in a dedicated location before submitting/uploading the official review/response. Additionally it would be beneficial if reviewers could upload and utilize custom proprietary shop stamps for complete online reviews.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8