
Procore Reviews
Total 859 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars37%
3
Stars4%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Erica
Construction, 11-50 employees
Less than a year
“Procore Could Use Work
Pros
I can easily add and track multiple projects and their costs.
Cons
I do not think its worth the price you pay for the program.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Jeremy
Aviation & Aerospace, 11-50 employees
Less than 6 months
“Software Integration Problems - Sold software that wouldn't work, won't refund, won't communicate.
Pros
At first it seemed simple to integrate and use from bidding to QuickBooks integration.
Cons
The sales team upsold us on the QB Connector but failed to deliver the promised functionality. They demonstrated the QB (Online only) connector integration with multiple cost codes and the product database for labor/materials but did not mention that the QB Desktop connector lacks the same functionality. We found out 1.5 months after purchase during implementation. The implementation team finally told us we could not use the various cost codes and would need to separate all materials and labor for every database item, doubling the time needed to bid projects. Procore management won't respond to our concerns and we have been waiting three weeks without any communication. The software is unusable and we cannot integrate any ERP for budgets or bids which makes it completely worthless. Small business owners, be warned: Procore management may strong arm you. Despite their Terms and Conditions stating refunds are possible if product capabilities are misrepresented, they have cost us an extra $2,000 for unusable software and continue to drain our money every week even after a complaint was filed with the BBB.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Nancy
Construction, 51-100 employees
Less than a year
“Not the most user friendly for PR
Pros
Setting up employees for payroll entry is easy.
Cons
Reports are not great and its not the best for managing payroll.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Fabrizio
Architecture & Planning, 51-100 employees
More than a year
“Nice and Easy Construction Project Management Package.
Pros
The project manager receives excellent news as it aids in managing multiple projects and collaborating with engineers from different projects. It also provides a helpful documentation solution. The platform's planning and budgeting functionalities are impressive and reporting is seamless.
Cons
This platform provides powerful tools and makes it easy to learn and manipulate all the software features. I have no complaints about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
yago
Automotive, 11-50 employees
More than a year
“I use Procore to manage my construction projects and keep everyone on the same page.
Pros
Procore simplifies the task of tracking project documents and communication by consolidating them in one place. It's a valuable time-saving tool!
Cons
Initially the interface can be overwhelming but with time I got used to all the features.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
10
Mckinzie
Construction, 11-50 employees
More than a year
“Procore Review
Pros
The drawing tab function is enjoyable and the automation provided by the system makes the review and submission process effortless.
Cons
The change order system is a bit confusing and complex and I may need more practice or simpler explanations.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Melissa
Architecture & Planning, 1-10 employees
More than a year
“Procore is a great all in one for contractors
Pros
Effortlessly handle multiple projects with various team members by updating them in real time.
Cons
I haven't used the mobile version so there might be opportunities there.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Joseph Wendel
Construction, 51-100 employees
More than a year
“Usefull management tool
Pros
I appreciate the capability of storing drawings and data within Procore.
Cons
The software is accessible for locating documents.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Shaun
Construction, 11-50 employees
More than a year
“Very Intuitive Easy to Use Software
Pros
Navigating Procore is extremely user-friendly making it easy for new team members to learn.
Cons
Currently I can't think of anything negative to say.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Brandon
Construction, 51-100 employees
Less than a year
“Procore review
Pros
The project management capabilities are exceptional and provide extensive support for documentation needs.
Cons
It would be more convenient if I didn't have to sign in to different general contractors' Procore accounts and could access everything in one place.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Leizl
Construction, 51-100 employees
More than a year
“Procore Is User Friendly
Pros
Procore is user-friendly and easy to use. Users can quickly learn the system without encountering any difficulties.
Cons
Based on my experience there's nothing I dislike about Procore. It has been extremely helpful for me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Elena
Construction, 11-50 employees
More than a year
“Great software
Pros
The program offers ease of access and usability benefiting field workers and facilitating project coordination and access to current drawings.
Cons
I have no complaints. It's the best software available for teamwork.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Yanting
Construction, 500+ employees
More than a year
“An OK construction project management tool
Pros
The main modules are clearly defined ensuring easy navigation and usability.
Cons
Email notifications are not always targeted to the right group.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
“Worse tool and customer service
Pros
The workforce planning module has been particularly useful.
Cons
The product we were sold didn't live up to our expectations. We spent countless hours trying to fix the issues with little support from the Procore team. I strongly advise against using this company for estimating and project financial needs.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Naquentta
Biotechnology, 1-10 employees
“Review on procore
Pros
I can conveniently check contractors and their work within the software.
Cons
The inability to physically contact the contractors is a drawback.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Melanie
Construction, 11-50 employees
Less than a year
“Very helpful in keeping real time data
Pros
One of the standout features is the ability for subcontractors to sign in submit invoices change orders and communicate with you.
Cons
The integration with QuickBooks doesn't flow as smoothly as expected.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Leslie
Construction, 11-50 employees
More than a year
“Procore
Pros
As a project coordinator I appreciate the user-friendly interface the ease of locating and downloading necessary documents.
Cons
I don't have any specific dislikes about the Procore product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
STACY
Construction, 11-50 employees
More than a year
“Everyone stays on the same page!
Pros
Collaboration between contractors and subcontractors is made simple and efficient.
Cons
Integrating QuickBooks is not a straightforward process.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Zac
Civil Engineering, 1-10 employees
Less than a year
“Procore Review
Pros
Procore stands out due to its extensive range of functions and user-friendly approach to project management.
Cons
I have no complaints about any aspect of Procore that I have used.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Philip
Architecture & Planning, 51-100 employees
More than a year
“A great tool for the construction industry.
Pros
The visually presented information on the screen is clean and clear and the software works seamlessly on mobile devices. The availability of excellent customer support ensures users can make the most of its capabilities.
Cons
Reviewers should be able to save working files of shop drawings in a dedicated location before submitting/uploading the official review/response. Additionally it would be beneficial if reviewers could upload and utilize custom proprietary shop stamps for complete online reviews.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8