
Procore Reviews
Total 859 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars37%
3
Stars4%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Dominic
Package/Freight Delivery, 11-50 employees
Less than 6 months
“Great project management tool
Pros
Exceptional for project management incorporating a notification system to ensure consistent tracking. The addition of cloud access is a significant advantage as well.
Cons
The software lacks userfriendliness and demands a learning curve.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Chris
Computer & Network Security, 1-10 employees
More than a year
“review
Pros
Incredibly userfriendly and seamless requiring the least amount of clicks.
Cons
Compatibility is restricted as it cannot operate on an iPad requiring a Windows device.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Troy
Banking, 101-500 employees
More than a year
“Solid
Pros
As a Procore user I'm impressed by its simplicity userfriendliness and feature richness. The mobile experience is notably beneficial.
Cons
As a nonpower user my Procore usage mainly involves accessing and viewing construction drawings fulfilling my needs adequately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Sachin
Accounting, 1-10 employees
Less than 6 months
“Excellent Management Software
Pros
Procore enables enhanced project insights facilitating quick assessments of problem areas for efficient decisionmaking. It shifts the focus from individual project challenges to comprehensive organizational planning.
Cons
User feedback indicates concerns such as ERP issues customization challenges tool limitations and a sluggish rollout of new features. The system's high cost may prompt users to consider abandonment if perceived value is lacking.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Vinjeru
Construction, 11-50 employees
Less than a year
“Busy manager's best friend
Pros
Effectively manages numerous tasks solving the issue of losing track. The unlimited cloud space is perfect for documentation eliminating concerns about data loss due to viruses or accidental deletions.
Cons
While familiarity eases Procore use it can be overwhelming for newcomers emphasizing the importance of the tutorial. It may not be ideal for slower learners and might be considered expensive especially in resourcelimited regions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ronald
Construction, 11-50 employees
More than a year
“Making the Construction Process Easier
Pros
Centralizes document tracking including all versions in one accessible location.
Cons
New users encounter challenges initially but the platform becomes more userfriendly with continued use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Amy
Construction, 51-100 employees
More than a year
“Would Rather Not Have Been the Guniea Pig
Pros
Our new Customer Success Manager is notably more engaged providing fairly comprehensive support.
Cons
Integration proved challenging exacerbated by insufficient engagement from the right individuals. Users need assistance from software partners to comprehend limitations and Procore lacks FedRamp certification. It may not be the optimal choice for projects with extensive scope.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Courtenay
Construction, 11-50 employees
Less than a year
“Pro Tip about Procore
Pros
Procore serves as a comprehensive hub for plans RFIs and other communications consolidating all necessary information in one central location.
Cons
Based on my interaction with the program I can't pinpoint anything I dislike about Procore.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Tim
Construction, 51-100 employees
More than a year
“Not very user friendly awkward data entry and storage
Pros
The concept of consolidating various systems for project management file storage changes RFI's bids scheduling is appealing. It has the potential to reduce the necessity of using multiple programs concurrently.
Cons
The file storageretrieval process feels awkward and nonintuitive. Navigating the system is not seamless. Bid submissions may have unalterable 'required' fields necessitating the redoing of entire bids. Project accessinvitations may be overly stringent especially for tasks requiring minimal interaction like downloading project files.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Ryan
Construction, 500+ employees
More than a year
“Glorified Dropbox
Pros
Facilitating efficient project management Smartsheet's notification system keeps users on track and its cloud access adds significant value.
Cons
I have no significant criticisms my experience with it has been straightforward and troublefree.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Thomas
Real Estate, 51-100 employees
More than a year
“Recommend over others
Pros
Procore streamlines construction tasks effectively serving as a comprehensive solution for financial contracts punch lists and mobile app functionality.
Cons
Users have raised concerns such as ERP issues customization challenges limitations on tools and a slow rollout of new and modified features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Renee
Construction, 51-100 employees
More than a year
“Procore for Project Management
Pros
Boasting ease of use and seamless functionality with minimal clicks Smartsheet provides quick access to multiple projects without the need to switch apps or open additional tabs.
Cons
Procore fulfills all my project needs providing a comprehensive solution for tracking and accessing the most current files.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jesse
Construction, 11-50 employees
More than a year
“Procore use in Construction
Pros
Smartsheet impresses with its userfriendly interface featurerich capabilities and a positive mobile experience making it a versatile tool for various project management needs.
Cons
Procore's interface can be cumbersome and not consistently userfriendly. Differing setups among partner companies make navigation challenging a more standardized approach could enhance user experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Christopher
Construction, 51-100 employees
More than a year
“Very powerful program
Pros
Procore enhances project insights allowing swift assessment of problem areas and effective planning for the entire organization surpassing projectspecific challenges.
Cons
Introducing a smart search feature for photos would be beneficial as the current search bar functionality in photos is lacking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Nyibori
Telecommunications, 500+ employees
Less than 6 months
“Excellent Project Management Software
Pros
Addressing task management challenges Smartsheet offers an easy solution providing unlimited cloud space for documentation eliminating concerns about data loss.
Cons
Despite offering an Excel template for importing Procore doesn't perform as expected leading to manual entry of time data.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Christina
Construction, 11-50 employees
More than a year
“Good For Basci Project Management Items
Pros
Procore excels in handling submittals and revisions simplifying processes with a userfriendly draganddrop feature and providing easy access to RFI statuses.
Cons
Downloading addendums and ASK drawings could be more userfriendly in Procore addressing a current usability challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ayanda
Construction, 11-50 employees
Less than 6 months
“Procore Review
Pros
Acknowledging Procore's exceptional customer service users highlight the positive experience with the platform's comprehensive customer success management.
Cons
Procore's cost is a concern compounded by issues where several features may not function properly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Godwin
Banking, 500+ employees
More than a year
“Procore A Project Management Tool You can Relay On.
Pros
Offering realtime project progress visibility Procore stands out for its ease of use and deployment providing cost savings and valuable information without the need for onsite inquiries.
Cons
The tool's offered features are excellent and reliable with no specific additions deemed necessary.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
hailey
Construction, 11-50 employees
More than a year
“great for managing projects
Pros
Users appreciate Smartsheet's ability to centralize all project documents creating a convenient and organized repository for efficient access.
Cons
Understanding Procore can be challenging and access issues may arise if not initially invited to projects.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Sam
Construction, 11-50 employees
More than a year
“Project Management
Pros
Procore ensures access to uptodate plans specs and project documents crucial for field employees requiring the latest information.
Cons
The inability to open an RFI and a plan simultaneously is inconvenient requiring users to exit one page to view another.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7