Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D

Dominic

Package/Freight Delivery, 11-50 employees

Less than 6 months

5.0
October 2023

Great project management tool

Pros

Exceptional for project management incorporating a notification system to ensure consistent tracking. The addition of cloud access is a significant advantage as well.

Cons

The software lacks userfriendliness and demands a learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C

Chris

Computer & Network Security, 1-10 employees

More than a year

4.0
October 2023

review

Pros

Incredibly userfriendly and seamless requiring the least amount of clicks.

Cons

Compatibility is restricted as it cannot operate on an iPad requiring a Windows device.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

T

Troy

Banking, 101-500 employees

More than a year

5.0
October 2023

Solid

Pros

As a Procore user I'm impressed by its simplicity userfriendliness and feature richness. The mobile experience is notably beneficial.

Cons

As a nonpower user my Procore usage mainly involves accessing and viewing construction drawings fulfilling my needs adequately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Sachin

Accounting, 1-10 employees

Less than 6 months

5.0
October 2023

Excellent Management Software

Pros

Procore enables enhanced project insights facilitating quick assessments of problem areas for efficient decisionmaking. It shifts the focus from individual project challenges to comprehensive organizational planning.

Cons

User feedback indicates concerns such as ERP issues customization challenges tool limitations and a sluggish rollout of new features. The system's high cost may prompt users to consider abandonment if perceived value is lacking.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

V

Vinjeru

Construction, 11-50 employees

Less than a year

5.0
September 2023

Busy manager's best friend

Pros

Effectively manages numerous tasks solving the issue of losing track. The unlimited cloud space is perfect for documentation eliminating concerns about data loss due to viruses or accidental deletions.

Cons

While familiarity eases Procore use it can be overwhelming for newcomers emphasizing the importance of the tutorial. It may not be ideal for slower learners and might be considered expensive especially in resourcelimited regions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R

Ronald

Construction, 11-50 employees

More than a year

5.0
September 2023

Making the Construction Process Easier

Pros

Centralizes document tracking including all versions in one accessible location.

Cons

New users encounter challenges initially but the platform becomes more userfriendly with continued use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

A

Amy

Construction, 51-100 employees

More than a year

3.0
September 2023

Would Rather Not Have Been the Guniea Pig

Pros

Our new Customer Success Manager is notably more engaged providing fairly comprehensive support.

Cons

Integration proved challenging exacerbated by insufficient engagement from the right individuals. Users need assistance from software partners to comprehend limitations and Procore lacks FedRamp certification. It may not be the optimal choice for projects with extensive scope.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

C

Courtenay

Construction, 11-50 employees

Less than a year

4.0
September 2023

Pro Tip about Procore

Pros

Procore serves as a comprehensive hub for plans RFIs and other communications consolidating all necessary information in one central location.

Cons

Based on my interaction with the program I can't pinpoint anything I dislike about Procore.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

T

Tim

Construction, 51-100 employees

More than a year

2.0
September 2023

Not very user friendly awkward data entry and storage

Pros

The concept of consolidating various systems for project management file storage changes RFI's bids scheduling is appealing. It has the potential to reduce the necessity of using multiple programs concurrently.

Cons

The file storageretrieval process feels awkward and nonintuitive. Navigating the system is not seamless. Bid submissions may have unalterable 'required' fields necessitating the redoing of entire bids. Project accessinvitations may be overly stringent especially for tasks requiring minimal interaction like downloading project files.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

4

R

Ryan

Construction, 500+ employees

More than a year

5.0
September 2023

Glorified Dropbox

Pros

Facilitating efficient project management Smartsheet's notification system keeps users on track and its cloud access adds significant value.

Cons

I have no significant criticisms my experience with it has been straightforward and troublefree.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

T

Thomas

Real Estate, 51-100 employees

More than a year

4.0
September 2023

Recommend over others

Pros

Procore streamlines construction tasks effectively serving as a comprehensive solution for financial contracts punch lists and mobile app functionality.

Cons

Users have raised concerns such as ERP issues customization challenges limitations on tools and a slow rollout of new and modified features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

R

Renee

Construction, 51-100 employees

More than a year

5.0
September 2023

Procore for Project Management

Pros

Boasting ease of use and seamless functionality with minimal clicks Smartsheet provides quick access to multiple projects without the need to switch apps or open additional tabs.

Cons

Procore fulfills all my project needs providing a comprehensive solution for tracking and accessing the most current files.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J

Jesse

Construction, 11-50 employees

More than a year

4.0
August 2023

Procore use in Construction

Pros

Smartsheet impresses with its userfriendly interface featurerich capabilities and a positive mobile experience making it a versatile tool for various project management needs.

Cons

Procore's interface can be cumbersome and not consistently userfriendly. Differing setups among partner companies make navigation challenging a more standardized approach could enhance user experience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

C

Christopher

Construction, 51-100 employees

More than a year

5.0
August 2023

Very powerful program

Pros

Procore enhances project insights allowing swift assessment of problem areas and effective planning for the entire organization surpassing projectspecific challenges.

Cons

Introducing a smart search feature for photos would be beneficial as the current search bar functionality in photos is lacking.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

N

Nyibori

Telecommunications, 500+ employees

Less than 6 months

4.0
August 2023

Excellent Project Management Software

Pros

Addressing task management challenges Smartsheet offers an easy solution providing unlimited cloud space for documentation eliminating concerns about data loss.

Cons

Despite offering an Excel template for importing Procore doesn't perform as expected leading to manual entry of time data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

C

Christina

Construction, 11-50 employees

More than a year

5.0
August 2023

Good For Basci Project Management Items

Pros

Procore excels in handling submittals and revisions simplifying processes with a userfriendly draganddrop feature and providing easy access to RFI statuses.

Cons

Downloading addendums and ASK drawings could be more userfriendly in Procore addressing a current usability challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Ayanda

Construction, 11-50 employees

Less than 6 months

4.0
August 2023

Procore Review

Pros

Acknowledging Procore's exceptional customer service users highlight the positive experience with the platform's comprehensive customer success management.

Cons

Procore's cost is a concern compounded by issues where several features may not function properly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

G

Godwin

Banking, 500+ employees

More than a year

5.0
August 2023

Procore A Project Management Tool You can Relay On.

Pros

Offering realtime project progress visibility Procore stands out for its ease of use and deployment providing cost savings and valuable information without the need for onsite inquiries.

Cons

The tool's offered features are excellent and reliable with no specific additions deemed necessary.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

H

hailey

Construction, 11-50 employees

More than a year

4.0
August 2023

great for managing projects

Pros

Users appreciate Smartsheet's ability to centralize all project documents creating a convenient and organized repository for efficient access.

Cons

Understanding Procore can be challenging and access issues may arise if not initially invited to projects.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S

Sam

Construction, 11-50 employees

More than a year

4.0
August 2023

Project Management

Pros

Procore ensures access to uptodate plans specs and project documents crucial for field employees requiring the latest information.

Cons

The inability to open an RFI and a plan simultaneously is inconvenient requiring users to exit one page to view another.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7